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June 2024 by Ashley Davis
Trying to get prescription is a pain. You could have refills left, it could be the date they should be refill, and you still won't get them even when the prescriber actually contacts them. I have had nothing but problems for four months now trying to get the medication I NEED
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March 2024 by Jamaal Garrison
My experience was Great
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February 2024 by SkooLZzN 21 LapNu
Horrible service from the pharmacy. I show up to get my prescription that was supposed to be done the day before and they tell me it's not done and they can expedite it in 4 hours.... it was 800am and nobody was in the store ?♀️?♀️??
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February 2024 by stanley ireson
The pharmacy is the worst I've ever been too waiting 20 mins for them to find 1 prescription
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January 2024 by Beverly Britton
Stood in line for over 30mins a was never even acknowledged at the counter.
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January 2024 by Thomas Stubbins
There is an employee named Alesha that works at this pharmacy. She is a top notch employee who has gone above and beyond just doing her job. I wish you had more people like her working there. She is great.
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January 2024 by Ashton Wooten
worst CVS in hagerstown. learn customer service this is pathetic. This is supposed to be a pharmacy where people can come to get their meds. They act like it’s completely unimportant and never answer the phone and constantly make excuses. they deserve all be fired.
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January 2024 by Larry gibson
The pharmacist is rude , we're is customer care here ??? Had to wait 2 hrs for a prescription after they said it would be done at 2 pm , made me late for a very important meeting , the cashier was chatting with a customer about other things than medical, she was flirting , and slow , you all have a job to do , not be rude to customers.
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December 2023 by Shunnecia Baker
The pharmacy needs work. I always refill my perscitpions through the app. Every month it says that my medicine is out of stock and to check back in a few days. A week later the app will show the order has been canceled. I have to go through that 2-3 times before they fill the medicine. You can never get anyone on the phone. I’ve been trying to transfer my prescription but Walmart pharmacy can never get anyone on the phone. If you are a person that needs your medication timely please avoid this location at all costs.
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December 2023 by Jeff Callejo
This CVS Pharmacy is so dysfunctional that even a simple phone call goes unanswered for over an hr. Not even a simple hello please hold for a moment just the same stupid music over and over will definitely be contacting corporate.
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November 2023 by Hervin Avila
Such a bad place! I waited for my prescription for 1 hour and they said that they still didn’t have it ready. It’s always like this, A LOT OF WAIT!
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November 2023 by Michele Sweger
Pharmacy is the absolute worst this is day 4 trying to get my meds and they just keep telling me I have to wait even longer for them.
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November 2023 by Laurel
Helpful staff! New items from Claire’s. Also a Great Dollar aisle!
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November 2023 by king tus
Called multiple times today sat on hold over 20 minutes each time, No Answer. They really in there just not answering the phones. Insane.
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November 2023 by MELIO HARRIS
Happy Veterans Day! Army Vet here. I was disrespected so bad at your business l am up at 3 am still confused at the interaction. I walk in and was immediately scolded/sized up by the manager instead of greeted like she gave everyone after me. I walked over a mile to use the atm for it to be a sign on it “out of order” I asked the woman standing there smirking like she purposely put the false sign up as I’m beginning to walk out. Do you have cashback here. Instead of her answering yes or no she said I have to buy something to deter me. How else would I get cash back? Robbery? I’m 39 years old and it is definitely common sense. She did everything in her power to make me upset. Then I ask her which option for cash back. She snapped at me and said “idk it’s your card” I selected the wrong option and she charged me for the over priced candy and told me my card doesn’t do cashback. (I can’t even keep up with the games she played telling this story now.) Forcing me to transfer other monies to complete my transaction. Causing impatient customers to become upset with me for taking too long. As all this is going on a young lady came from the back of the store to mediate the situation. After we were calmed down after a screaming match I thanked the young woman for having the sense to stop two grown adults probably twice her age from yelling like children. The crazy ladies respond by telling me “you know I’m her superior!” Unwarranted, inappropriate and unnecessary information. Her service was definitely not superior to anyone’s. I believe she was claiming her race was. That is the only reason I can fathom her actions. She went back and forth with me about that fact like a child again. “Yes I am” No you’re not” multiple times. This woman is ignorant and unprofessional. A danger to society. She has zero customer service skills and was purposely trying to provoke me. She for no reason threatened to call the police on me and in the beginning told me I can go elsewhere. When I said I wouldn’t come back here she told me “I don’t care I don’t want to see you back here” disgusting individual.
