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“Great store. There are all kinds of great deals. The entire store was having 50% off. The staff was very friendly and helped me find what I was looking for. The store was clean the racks and the tables were well organized. Really good store to go to.”
“Great welcoming staff, lots of pricing options, lots of clothing selections for everyone and everybody, the staff members are very detailed oriented and eager to help”
“Great customrr service, nice selection, 60% sale applied to many items, not just a few, I had a "corporate discount card" from my work and was able to apply my military discount on the items that weren't already covered. I wish they had petite sizes like Leesburg and Clarksburg.”
“Emily at this location is just about the nicest and most helpful employee I’ve ever met at any store I’ve ever visited. I remember she said she was involved in social media for this location, so that’s who I’m referring to. She certainly deserves recognition for all she does for American Eagle. Thanks for being so cool, Emily.”
“I got these yesterday at Citi trends for $12.99. They are twice that if you bought at a normal price. It was my first time there and will be coming back. Very friendly and helpful. I highly recommend. Name brand clothing etc for cheap.There’s a 30 day return policy with tags on everything and receipts.They are fila slides with straps.”
“Store still looks nice. The folks there are nice too. The outlet mall itself isn't doing well, but Eddie Bauer makes it worth venturing out. The quality is great and the return policy can't be beat (in the rare case you need to).”
“I like to say thank you to "Monet" for great customer service. I thank you for your fast action to my not too good experience in the store. You turned it around for me, I even purchased an over priced tee sheet. I know I was buying the name and not to bad quality but really I brought to thank you for your quick thinking and assistance to me on the floor. Keep up the great work, warm smiles and knowing the store products.Chico didn't work either. Again, thank you!!Good luck with your future endeavors.”
“Great selection for females and men under 2XL. Tops only for 2XL. I wanted to exchange the pants I bought for a 2XL, but there were none in stock nor online. Despite the odds being slim to none, Jenna exhibited a lot of patience and knowledge with their online ordering selection for the store. The ordeal took about 40 mins but Jenna never gave up on options and if someone else had to deal with my situation, they probably wouldn't have been able to deal with half of what she did. Great customer service and problem solving skillsShe deserves a promotion and large raise!”
“I love their Clearense area, you find everything, of course more from past seasons but also cool things. In the rest of the store there is quite a variety, good service, order and large spaces. Even benches inside the store for those who can't stand their feet anymore.”
10AM - 8PM
17163 Cole Rd, Hagerstown
Clothing Stores
“I went to Hagerstown valley mall a week ago on Sunday with my kids. Walking by old navy and had to go inside look at the discount socks & bought a couple pairs. Great store, always clean inside, the only negative thing is wish they would do is greet you as you walk in.”
“The store was very nice had a huge selection or Levi’s jeans, the staff were nice to me and helped me find another pair of pants the same size I was purchasing and the prices were the same online, would highly recommend going here to purchase Levi jeans as they have so many sizes and styles available in store you can see what ya like and what fits best, as for me I bought a odd size being 33,30 but they had it and I’m happy they did because a 32 fit but a 34 was to big for me so then having a 33 was a perfect fit. (I also say that as I have always gone to kohl’s for Levi’s jeans and never even knew they had odd number jeans because the kohls I have all been to always had even number jeans)”
“Amazing store and even more amazing staff. Shopped there today and as I was checking out I asked the associate to let me know where they keep the Balaclava - she went out of her way to assist me - great staff and amazing store.”
“Very friendly and helpful staff. They were even kind enough to help reset my GPS on my phone to get back home. Very accommodating and a generally great atmosphere. will definitely be back. They made my visit and also returning an item I ordered online very simple and no hassle whatsoever. ❤️ ?”
“Amazing little store! The staff were so kind & friendly & gave us like a cute little introduction about the store! Everything is so cute & pretty & I bought a purse & the kind lady rigging me up told me when bags go on sell, so nice!!!”
9:30AM - 11PM
17155 Cole Rd, Hagerstown
Clothing Stores
“I was purchasing items. And I was just looking yo get in and out. But debbie who was my cashier. Took it upon herself to basically initiate conversation with me and even after my responses she continued to carry conversation throughout the whole process. Without my initial effort to speak to her. I denied my receipt at the end of the sale and her manager had told me to grab it she made a good point about how debbie showed me great service. Thus is true so I took the receipt to do the survey. For her. Only thing is i lost the receipt so I hope this review makes it to her to show my appreciation for bare minimum efforts it meant a lot though. She was very sweet and I don’t know her standings in the company but if raises or gifts were provided for great service her and that manager working today deserve something. This all transpired right after a man had walked out to who they had theft issues with. They kept It profesional and kept smiles on their face all throughout the whole time of me being there. I typically don’t do reviews so it takes a stronger impression to get me to do this and they did. I also sell cars so i understand completely when it comes to surveys and reviews. No better judgement then the ones coming from the people who have experienced your work!!!”
“Love this store. Very nice collection of handmade quality stuff. The staff was very friendly and prices were good. Mostly women's apparel but a nice selection of men's products as well.. Shout out to Nadia for helping me with my shirt. I definitely recommend this place and look forward to returning next time I'm in the area.”
“I ? Absolutely LOV3 having our own Hagerstown Burlington! I ALLL + WAYS find something special for M3 ??? or Some1 in my Fam & they have such $AWE*SOME Price$ (On Name Brands!) You really can't go wrong @ Burlington. Trust M3! ?”
“Everyone gotta have a hat and like everyone else I'm gonna have to get all mine at lids their hats have survived my dogs lol and they still look good 15 plus hats happy”
“I had a very good experience at this Plato’s closet location when selling my clothes recently. The owner and staff was very kind and gave me a quote quick. The store itself is also decorated and well organized !”
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“Christmas shopping this past year brought us here. My family and I ventured out a bit farther than we have in the past to do our shopping for the season. We stopped in here on our recent visit.It was busy in here, people were everywhere. We were greeted as soon as we walked in and asked if we needed assistance for anything. We just wanted to browse and see what might pop out at us.Although it was busy and packed in here they were well stocked. Which I was surprised by. They did have a lot to offer, but we ended up leaving with the intention of coming back. We honestly forgot to come back.”