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May 2023 by 108 Kitsune
Jamie is great he helped me find a thru axle to replace one another bike shop over torqued. He was also easily able to identify other possible issues with the initial build of the bike. He even helped me adjust/index the gears. After he had one 10 minute look at the bike it rode better then it did newly assembled!TLDR: A great shop can't recommend enough!
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April 2023 by Rick Bartlett
Can’t say enough great things about Mercury Endurance, Jamie and his crew. Jamie worked his magic with Felt Bikes to get me a warranty replacement frame for my old aluminum Felt F75 and even upgraded it to full carbon. Now that’s great customer service all around!
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February 2023 by Indira Sarma
I had to drive up to this shop from DC as they were the only shop in the region that had the specific bike I was looking for. The process involved a ton of phone calls to Mercury - I spoke with Mike every time, who was always helpful and patient. When I picked up the bike a few weeks after I first called them, the process was straightforward and easy. They do free tune-ups for life. Would recommend.
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August 2022 by Roger Turner
This is a great local bike shop - honest, patient customer service. They support local cyclists. Cliff and Jamie are great.
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June 2022 by Philip Scolaro
These guys are so helpful and friendly. They always offer advice or other options if they don’t have what I thought I needed. I love that they sell me old little hardware bits for next to nothing when I need them.
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March 2022 by Jay Gif
Jamie helped me on the spot with skill and precision. He made truing wheels look easy. Highly recommend checking this shop out. They support local races too! Definitely support them!
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February 2022 by David Frick
Great shop with a friendly and knowledgeable owner
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November 2021 by Scott MacKinnon
Jamie and Cliff have helped me through my younger years tinkering in some mtb racing to getting my kids setup as lifelong lover’s of cycling. Honest, skilled and a wealth of information. Thanks
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November 2021 by Victor George
Very professional, no bull and offers handy advice. Saved us money by offering sensible advice.
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August 2021 by Karen Brown
Not very nice and we’re very unpleasant on the phone. Seemed I was bothering them. Did not go there because of their unpleasantness on the phone. Went to hub city bicycles instead!
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July 2021 by Dr. Mo Dougherty
Cliff is the nicest guy and extremely helpful!! Although e-bikes is not their specialty, Cliff tuned up my husband's and my Rad E-Bikes and they are running great! He is incredibly knowledgeable and helpful!
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July 2021 by Christopher Spiller
Fantastic community support - my son and I just a completed our first triathlon and we literally could not have done it without the support from Mercury’s owner who stopped to change my 12yo’s flat tire while I was still in the pool! Very thankful for such a supportive shop and will definitely visit again!
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June 2021 by Paul Alexander
They were very helpful and patient in getting me my first mountain bike, a true pleasure to work with even during this time when bikes and parts are in short supply. I’ll be recommending them to everyone..
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June 2021 by Jennifer Broadbent
Very helpful mechanic. Went above and beyond. Would highly recommend
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March 2021 by Trent Kugler
Very helpful and friendly staff, great selection of accessories