{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“The organization that I work for has been a customer of this branch since 2016. It is nice to make weekly deposits and be greeted with friendly and professional service every week. Knowing that when you walk in the door you will get a warm and friendly greeting from Peggy, Brooke or Maggie which is then followed with exceptional service. Whether you go in person or contact them by phone you always have the peace of mind that your questions will be answered and your banking needs taken care of.”
“This branch has always helped me above and beyond my expectations. The staff are full service 100 percent of the time and delightful to work with. TJ offers fantastic seminars with excellent information and answers all pertinent questions”
“I’ve had accounts with BDFCU since I was a child and left for awhile but then re-opened accounts about 4-5 years ago & I was shocked to see such bad reviews. I understand they definitely aren’t as up to speed as a lot of larger credit unions or banks but I’ve rarely had a bad experience. I can almost always get through to the local branch (although when I don’t, I do feel the call center is almost a waste of time) but I’ve always reached someone when I’ve needed them & I never have an issue with holds or anything like that which I LOVE! I use the secure messaging feature a lot on their app & I get a response within hours & I’ve recently had some issues with refunds that I had to dispute & I was pleasantly surprised at how easy the process was. I do normally go to the main branch so I don’t have a lot of experience or feedback related to the other branches & I have also had a situation with charges causing my card to get blocked but thankfully it wasn’t something I use frequently. There’s always room for growth & improvements but I have no complaints!”
“Staff was very friendly, The lady who opened my account took the time to offer me all the products and services. She was very professional and made me feel valued. Android app is pretty good, I got my account squared away fairly quickly including, paperless, Zelle and app setup. I do everything online so probably can't relate to all of the negative reviews for this location.”
“Michael Struntz is an asset for this branch! He set my business account up and did something no other banker has ever done. He actually asked me questions out of genuine curiosity about my business and what I do, and provided me with solutions for several of my issues. 10/10!”
“The folks at this first United BANK and TRUST headed by JD Pearl and staff are top drawer excellence go out of their to make u feel confident in the i have a savings account and a personal loan they handled every part efficiently at fair rate thanks JD”
“Very kind, professional staff! I've been banking here for almost 2 years and have always handle the 1 or 2 issues I had concerned with. Your privacy is very important to them as well as for you! Will always do my banking here!”
“Great customer experience today at Conamar Drive Branch! Special thanks to John Kimmel, Derek, & Ginger! I needed to restructure some accounts and all were super helpful. Thanks PNC”
“Great customer experience and service with Diana. She took the time and care to help me with my issue. Glad to see this branch is still in person and fully staffed. Thx”
“Jennifer recently helped me with a loan product from First United and it was such a great experience! She explained all the product options to me, helped me figured out which would best suit my needs, and walked me through the entire process. She guided me through the process, answering all my questions, but never making me feel pressured. Her assistance & professionalism is greatly appreciated. Thank you, Jennifer!”
“Fulton bank has always gone above and beyond for me. If you look at the negative reviews you'll see it's not the banks fault. If you don't have money in your account don't try and spend with a zero balance. You will get a overdraft fee, common sense.”
“This Valley Mall branch consistently has the best managers & customer service being a long time account holder. On Saturday, needing to come into a lobby for service, we found out that appointments are required for Saturdays. We were at PA Ave branch because it was closest location at that time. This manager provided a polar opposite experience from the Valley Mall branch. And watched me struggle with my dad for 5 minutes & showed 0 empathy about his wasted trip & difficulties in & out of the car. This was at 10:30am. She had 2 employees present, no customers & 1 appointment there & rudely turned us away. It's not always what you say, & I did understand, it's HOW you say it. Went to Valley Mall branch just to try our luck. My 94yo father is in a wheelchair & difficult to get in & out of the vehicle. I walked in & told MS. KELLY STINE, who was alone & it was now 11:45am, I didn't have an apt but my 94yo father was in the car & could she help us. She advised typically an apt is required but she would be happy to help us. When I came back to the bank she personally opened the door for us & ushered us back to her office immediately. She worked quickly, efficiently & most importantly with empathy for my father's condition & age - she was attentive, friendly & patient with him. Upon thanking her, she modestly said that M&T's goal is to provide the best customer care & satisfaction. Ms. STINE exemplifies the kind of gracious representation a bank - who handles people's personal finances - should provide to the public. THANK YOU MS. STINE for your kind & efficient assistance & resolution.
This rating is for Valley Mall branch exclusively.”
“Greatest info page ever! They always provide valuable information. I have really bad anxiety and knowing what’s going on around me really helps calm my nerves. Thank you to the admins here at this page. Peace �”
“A great bank. The staff are pleasant & capable. They have all the services you need without charging you an arm & a leg for storing your money. Interest rates on savings are higher than other places”
“I love credit unions! They have many more options than banks do. I have had a total of 3 car loans through them, and the rates have been more than reasonable. Hours are convenient, especially at the drive through.”
“Any time I need to go to the bank, I hope that I'm nearby this location. Sean always make me feel welcome no matter how busy they are. His genuine and pleasant personality makes me enjoy stopping in. Brittany is also helpful and kind. I often feel like a burden to some tellers but even in situations where they can't help me, I always feel respected and valued as a customer here.”
“Reviews I am reading are very old. I have had two very good experiences recently. They were very helpful and compassionate when I needed to change several accounts' information after my husband passed away. And they always answer the phone in a timely manner and are very polite. I have had a hard time getting through at other branches. Not a fan of automated menus.”
“I've had nothing but good experiences at this bank. All the tellers are extremely nice and Deborah has helped me with numerous personal and business accounts. This Fulton bank and the one on westside/franklin are the only two I go to. They both have very kind woman that work there and are always very helpful. I've been with fulton bank since it was columbia bank and I've never had a problem. Overall, great bank and great people that work there.”
“Took my elderly Dad to take care of some banking needs.The young lady who waited on my Dad was very kind and respectful to him.It was an awesome banking experience,I very much appreciated it.Thankyou Truist for having this employee.”
“This place is fantastic! I tried to deposit a non-personal, large check at my OWN back (Truist) and they wanted to place a 10 day hold on it…went to PNC (who wrote the check for Empower) and the first location was useless, but this 2nd one..! Beth and Sam were both fantastic to work with and I’m glad I finally Made the switch. They were able to not only cash the check (if I wanted) but they also set me up with a checking, savings and long term savings account and were extremely helpful and knowledgeable throughout it all. I really can’t thank them enough!! Buh bye Truist, thank you for welcoming to the family PNC!! ?”
“I’ve always had a great experience with Fulton bank and their staff in the Boonsboro location as well as on the door highway. You’ve always answered my questions or any concerns I had. I’ve never had to wait longer than 5minutes. for someone to help me. All in all, it’s always been a pleasant experience. If you’ve been going there a while and I know you know your face they treat you like family that’s been my experience.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I absolutely LOVE this bank! Excellent service! The ladies are all so nice and friendly. Extremely helpful. The best part is always being welcomed with a hello or good morning and they remember my name. Good customer service is so hard to come by these days but not here. These ladies are all wonderful. The bank hours are great and everything they offer. Thanks ladies!!!”