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August 2019 by Amy G
Nicely laid out and clean store. Very friendly staff, and helpful! Love this store!
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July 2019 by Cassy Baker
Great customer service. Nice clothes. That's one of their sweaters this season.
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June 2018 by Beverly Washere
Went to here sales lady acknowledged me. I got a shirt and necklace. And I waited and waited. Another customer looked @ me in disgust. She put her stuff back. I left mine on the counter about 3 min. later. She seen me waiting @ the register. She was assisting another customer. Ok. I get that. There were 2 sales people when I walked in. I picked out a shirt and necklace fairly quick. So what happened to the other chick, i don't know. This was @ 11am. @ Hagerstown Outlets.
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August 2011 by Fenny L.
I'll admit, I love AT. Not that I really love their clothes (although they are all right), but I love that practically everything they have is completely work appropriate...and not too insanely expensive. Basically, just bland enough to make it office-acceptable...but not so bland that it makes me want to tattoo my face in rebellion...and just cheap enough that I don't feel awful for spending so much money on clothes that I mostly just tolerate. And that's basically how I feel about the Ann Taylor Factory store. I do feel that it's a little pricy for what it is (it's the Factory store...shouldn't it be priced lower then ATL?), but I do like that they have additional designs not seen at AT or ATL...and I love that they have a fairly decent petite section (yes I'm short, so shoot me, OK?)...but I wouldn't go out of my way to visit.