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July 2024 by RockinDman Gaming
Came to 7 Eleven for the free slushie and some food woth some friends. However the associates there lied saying they were no longer doing it today. When inquiring further showing them that no where is it advertised to be limited by time or location, they became very rude and proceeded to say "it depends on which franchise"...which of course makes 0 sense. Totally shocked at the horrible "customer service" at this location. Myself and the friends that came with took our business to sheetz, we won't be coming back to this store again, and honestly makes me hesitate to come back to a 7 Eleven period. Please honor what you advertise and hire/train better staff.
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July 2024 by robiz pti
Arrived on 7/11 for a free slurpee. Was told the promotion ended at 6PM. No where is this advertised, this is extremely deceptive. Heading to sheetz now.
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April 2024 by Mackenzie gauger
I was traveling from Massachusetts to Georgia with my mother, and I wanted to stop at 7/11 on bring-your-own-cup-day for a slushie. My cup was a perfect fit, but the owner wouldn't let me use it because the edges just BARELY touched. He was rude and cold and dismissed me even though there have been many other 7/11's that have let people with much bigger cups participate. So I went outside and sanded the top of the cup down on the concrete. While I was sanding, my elderly mother went inside and asked to use the bathroom, and the owner said there wasn't a bathroom there...?! She asked him where he used the bathroom, and he said OUTSIDE!!!! OMG, so gross!! So I went back inside with my damaged cup and pride. He finally gave in and led me to the slushie machine, but none of the machines worked!! Yet, when we drove up the store, someone was walking out of it WITH A SLUSHIE. Save yourself a trip and Don't Go Here!!!!
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April 2024 by Sarah Sims
Incredibly unfriendly and unwelcoming staff. Said Good morning when going up to the cashier , got nothing in return besides a glance up and down. Finished my purchase, my receipt was tossed carelessly in my bag. As I was leaving the cashier who said nothing to me cheerfully said hello good morning to the person behind me. This was the first and last time I stop here.
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March 2024 by Jessica Jackson
I will never stop in that store again. I came in to get a few snacks, before giving the owner my money I asked him if he could give me change or do I need to buy something. He told me I needed to buy something so I took one of the items back because I was going to make two separate purchases. He then snatched that out of my hand and said no I can't do that. I asked well what's the difference if I'm paying for? I just said okay well I need change so I'll put the gummy bears back and then just get those somewhere else, but I'll get this! He then proceeded to get mad and snatched everything away and said you're not buying anything go buy it all from next door. Lol really?
I chuckled and asked him what was the problem I was still making a purchase from him I just needed change he then proceeded to call me a racist. Hello sir we're both minorities. I asked him who the manager was and then he proceeded to say I'm the owner and kept continuing to be disrespectful. Come on you're the owner and you act like that? no wonder you always have a now hiring sign on the door smh
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January 2024 by Dalton Schultz
The people in there were so rude and one called me the F-slur on my way out. Wont have my business EVER again ??
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August 2023 by Devry P.
The night employees don't treat the customers right, ill be in there in the day minding my business get my stuff and go, but this guy at the night shift hates people with nice cars it seems because he couldn't mind his business and just says "man you better be careful the police are on you all around here".God can strike me down if I'm lying he doesn't know me or how I drive I've never been pulled over for speeding or anything in my car. People should mind their own business man this world is really crazy people are worried about other peoples lives and they need to figure out their own.
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July 2023 by Clinton Azagba
They know this is the only 7-Eleven in Hagerstown, but the one day they give a free Slurpee's on 7-Eleven day, the slurpee machine is down, Which I guess I was fine with. I just brought a drink in the meantime, but the next day I come in, explained that the manager that the machine wasn't working yesterday, and if that I could get a Slurpee today, instead, I even show my picture of the sign where the machine wasn't working just in case he didn't believe me. The guy was acting like it was coming out his paycheck, I feel like that's something you should grace a customer with considering it was supposed to be free the day Before.
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July 2023 by Maria Livingston
Went to get a free slurpee but they didn't allow it after 5 and closed off the entire slurpee machine to stop people from getting a slurpee.
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July 2023 by Daile Miller-Presley
Coffee is good when it's fresh and the blueberry muffins or good too
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May 2023 by Tiffany Moreland
Use to love this place now the soda fountain is always empty never have anything in stock it’s just ridiculous…
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October 2022 by Rachel Clark
Stopped it get coffee @7:25am.Only two containers had coffee. One was lukewarm and had to dump it out. Went to the other one and it was hot. Then went to get creamer and the French vanilla was spoiled! Smelled rancid!Looks like the fridge is too warm.Decided to get the creamer packets instead but they didn't have any.Won't be going back!
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October 2022 by Matthew Nevins
Pulled up at about 12:30am and took one passing glance at the employee as I’m getting my things out of my car. Apparently this was enough reason for him to come out and demand to know why my partner and I were staring at him (We weren’t, we were both caught very off guard by the question) and what were doing there. Last I checked it’s a place of business and, correct me if I’m wrong, but you usually go to those to, oh, I don’t know, buy things? Must be a crazy concept for that guy. Sad that the standard for employment at 7-Eleven has dropped to less that what I thought was possible. Never shopping here again and I suggest you do the same!
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August 2022 by Jair
Workers are just so un-motivated and it’s a shame especially this one dude who wears glasses and his wife as well
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July 2022 by Maria Morales
My husband buys his coffee here in the morning.