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November 2023 by Shirley Cheeks
I brought a battery never got any use of it ! I brought it back several times they would not give me another battery the battery looked like the same one I brought in to exchange! It didn't look new, at all I paid $100.00 for a new battery I never got an chance to use!
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November 2023 by Jonathan Chicas
Good staff! Excellent customer service here.
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October 2023 by Troy
The Manager, William is a true professional. I’ve had issues with my ‘69 Buick , but he is very knowledgeable and fair. The other staff are polite and professional. I recommend this business.
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October 2023 by Daisy B
The staff of store #6134 were so kind and helpful and were very detailed about my cars’ needs. I will definitely be going back!
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October 2023 by Leah Hamm
Good location plenty of parking including handicap, the Sales Associate was professional courteous and informative, very helpful. Prices reasonable was able to find what I needed.
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September 2023 by Randallstown CO2012
Manager Souleymane is Horrible. Today I had my receipt to return my core transmission with my returnable transmission. Manager Souleymane denied me access to return the transmission stating he didn’t have enough cash. I explained I paid with my debit card. I asked if he could return it to my card? He said he has to check with his GM. He walked to the middle of the aisle away from me so I couldn’t hear what was said and came back saying no he could not honor it. I bought my transmission 4 days ago from a store in PA. I live in MD. He told me I have to return it back to the PA store. Both the store in PA and Corporate advised I didn’t have to take it to any specific Autozone because they all can do returns. I would not recommend this location as the manager is very hard to deal with. Take the extra drive to Reisterstown Rd location. Manager is not just difficult with me but other customers as well.
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September 2023 by Fozao Nzota Joseph Asaah
Excellent customer service.
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June 2023 by Quenetta Wright
Cashier was polite, helped me with getting front brakes and oil for my vehicle. He even had the same name as my middle school sweetheart Ronel lol. He even offered to carry my items to my car?? His granny must have raised him. God bless his little soul!
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April 2023 by Shikera Harris
I have been coming to this AutoZone for a l few months and I see it’s been a change in staff but whenever I see Cortez it’s a positive experience. I came in looking for a quart of oil and Cortez first question to be was why? I thought it was odd but I told him the car said it’s five percent low. With a smile Cortez said you don’t need oil you it time for oil change is all. He came out and checked my oil for me. Great service
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April 2023 by Larry Duncan
William Mobley ( Store manager) the worst attitude a man could have. First off he spends most of his time on the phone. I work as an anonymous shopper but I was just in autozone 6134 as a regular customer. I tell you if I was assigned to that store this store would simply fail just because of Mr. Mobley. He is not friendly nor is he kind. I witnessed him yell at an oldLady because she simply didn’t know what kind of oil she took in her car. Now I can understand how this area couldMake him stern. But more often than not it’s elderly people in the Gwynn oak area of Baltimore. . He is rude majority of the time
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March 2023 by isan brown
No matter what time you go in here they re slow as hell if you have to get something simple don’t go in here
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January 2023 by Wm Erwin
The staff is nice....but that's about it. Everything is marked up higher than any other store in the area, and the staff has to suggest other stores like Walmart because their are told to force upsell, meaning if you need a part, and the cheapest price is $50, and the more expensive brand is $300, they are to tell customers that the $300 price is the cheapest available.
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January 2023 by Randy Turner
Great customer service and close to my home. Easy access and plenty of parking spaces. Convenient location
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December 2022 by Maurice Robinson
Received great service whenever I came into the store. No matter what the situation is they resolved the problem and have great customer service. Brittany and Darius work very wel in the store and helped me each time. The store manager is polite and have a great staff.
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December 2022 by lavonte clark
Brittany was extremely helpful Darius came right k. Time for my part they were very quick and efficient also Charles they always go out there way for me always going come back
