-
April 2024 by Gina Earl S.
The grocery pick up app etc isn't working and I had waited over 30 minutes in the parking lot and then finally had to go inside and get my groceries. Not what I signed up for. And there was no one at customer service.
-
February 2024 by Juanice Johnson
Monique the cashier is the best!!I truly was having a difficult day and I came in that morning not feeling well she did my self checkout and bagged my items for me?Then I came back that evening trying to get my insurance money on a gift card my time was running out to pay, she not only took on costumers but pulled out her phone to see if the card was okay to use for payment!! This girl was doing it all and I truly appreciated her service and kind heart ❤ thats what costumer service is all about!! Please Safeway give her a small bonus
-
January 2024 by Layla Yassin
Well stocked. Friendly cashiers. Their produce department is better than any other Safeway I have been to. Pharmacy Manger is great. Techs are great too except for one.
-
December 2023 by Julia Bondareva
So many different groceries. A lot of fruit and vegetable options are offered. The shop is pretty big and clean ??
-
November 2023 by William Jenkins
It's an okay store. Has gone up and down over the years. Looked like there was a new manager named Shantel out on the floor helping with displays. The first time I've seen that in a long time there.
-
October 2023 by Hadiyah O.
Never order using the Drive Up & Go service. They will never come to your car. You'll have to go inside to pickup. So you might as well go inside to shop yourself. The produce they pick out will be the worst, almost rotten items. What's the point of offering a Drive Up & Go service if you never actually get to drive up and go.
-
September 2023 by Danielle Washington
Juana- she is the florist for this Safeway in Greenbelt location. She is such an amazing person. Her artistry is impeccable. My husband purposely comes all the way from our area in Lanham to go to her in Greenbelt to have her do my flowers. I get flowers every two weeks and every time it’s always something unique that you do not see from any other place. She has a special gift and she deserves to be honored. Great job to Juana; keep up the wonderful work you are very much appreciated by the Washington Family.
-
September 2023 by Mis Tee
Found everything but I can't believe it's not butter, they were out of small and big tubs. Had to buy the sticks. Have not done that in years!! Lol
-
July 2023 by P Cumber
My shopping experience ended with an Unprofessional and inattentive cashier this morning at the register. Her conversation with her coworkers was more important than her (fully and completely) attending to me/my transaction. At the end of my checkout she just handed me my receipt and turned her self completely away from me (to finish her “conversation with another coworker) with no acknowledgment (ie…thank you…have a good day…NOTHING!) why do these folks at our grocery stores nowadays treat customers as “second” In priority to everything else they’re distracted with???
-
July 2023 by Proma Bhattacharya
Safeway is a reliable and convenient supermarket chain that offers a wide selection of products, quality items, and excellent customer service. Its competitive prices and additional services make it a go-to destination for grocery shopping. While improvements could be made in terms of store layout, Safeway remains a trustworthy choice for your everyday shopping needs.
-
July 2023 by CC Starr
You will get some excuse as to why they can’t come outside almost every time. They’ve also removed the number to call the pickup queue off of their pick up sign(corporate). Why is Safeway so pricey yet fall short on simple things?
-
May 2023 by Bonzai Tanstaafl
Two of the store employees were having a disagreement over artichokes. It appears to show they are really into their work.
-
May 2023 by Jeri Jordan
Upgrade you payment system! There’s no reason I should be leaving the grocery store empty handed! You claim you take Apple Pay but then it doesn’t work this is frustrating as hell! It’s bad enough Safeway is one of the most expensive grocery stores there is! Do better!
-
May 2023 by Lui Green
Well stocked. Great variety of groceries.. fresh flowers, veges, etc. I get my delicious yogurt parfait from this Safeway. They have e a spoon attached to the cup already..how convenient.. easy for on-the-go. Haven't her seen othet Safeways add the spoon.
-
May 2023 by Evelyn Sekajipo
The staff are very unprofessional. HR needs to conduct a revamp of staff. Store cleanliness standards are poor. There’s no reason for customers with 25+ items to be pushed to self check out— this reflects the laziness of the staff. Just go to Trader Joe’s.