-
December 2023 by Kourtney H
Made an appointment and still had to wait 20 mins to be checked in. Then after being checked in waited another 30 mins before I had to walk out without getting serviced. During the 50 mins I was there only 1 patient walked in the back. The absolute worst!
-
September 2023 by Joseph Hoffman
Had an early morning appointment. No wait. Friendly and gentle. They even gave me TWO stickers for how well I did! We even shared a few laughs despite the fact that I was there right as they opened. This place is close to my house so it's where I will go for all my tests for here on out.
-
August 2023 by Marga S
Is convenient because Quest is located a few steps from my primary Dr, I went in early this morning for a blood work, the nice young lady was very professional and fast. In and out in 15 minutes!
-
August 2023 by yenci pineda
Right now I am waiting for it to arrive long before other people attended to them first
-
December 2022 by Neta Banks
Front desk lady doesn’t know how to professionally speak to anyone. When speaking she talk to you as you’re a child. This place could be better with her not there. Instead of looking for the order she rudely was just like “Oh yeah so they don’t always have it sent so do you have it? Then she asked who sent it when all she had to do was look and it’s right there under my name. Not sure if she’s mad at the fact she is the only here doing billing and check in but if so she needs to find another job. Lastly, I was sent up the street because they had no supplies to draw my labs. And she sent me up the street to the quest with a note that ended with “AND DO NOT TURN AWAY” Looking at the reviews I should’ve listened.
-
September 2022 by Neta Vaught
Front desk lady doesn’t know how to professionally speak to anyone. When speaking she talk to you as you’re a child. This place could be better with her not there. Instead of looking for the order she rudely was just like “Oh yeah so they don’t always have it sent so do you have it? Then she asked who sent it when all she had to do was look and it’s right there under my name. Not sure if she’s mad at the fact she is the only here doing billing and check in but if so she needs to find another job. Lastly, I was sent up the street because they had no supplies to draw my labs. And she sent me up the street to the quest with a note that ended with “AND DO NOT TURN AWAY” Looking at the reviews I should’ve listened.
-
September 2022 by Isha Mathis
The test lady os amazing but the front desk was extremely difficult disrespectful, rude and mean
-
June 2022 by Yinzú Nairouz
I have a good experience, I received my results fast for email. Sadly there only hace one staff member for everything (billing, front desk, check-in/out, take the sample…). Try to get an appointment in advance. They should hire a second person
-
May 2022 by Wendy L.
I was so nervous about taking my 1 year old to do his first blood test at a Lab since he doesn't stay still. But as soon as I got there the front desk lady was soo nice an sweet! I went to the back an Stephanie was doing the tests she is amazing one poke is all it took. Thank youuu soo much ! I really appreciate all of your hard work !
-
December 2021 by Ferdi B.
One person only. Doing registration and blood test alone. They don't care how long you wait. This is horrible customer service.
-
April 2021 by Julius Pittman
The two ladies Angie and Lawan was very nice and quick. I was in and out in 10 mins. Also very professional.
-
March 2021 by Toney Wick
I was there today for blood work and the lady at the front desk was extremely rude and disrespectful. And refused to help me or give me her name. There was another lady over there that she works there and she was a sweet hart may God bless her. The nasty lady name is kalen deer. I hope I will never see her again ever in my life.
-
January 2021 by Teresa Joiner
My results were sent to an unknown location so my doctor never received them. The office is small and cramped and not conducive to medical care of any sort and I feel bad for the staff there. Very impersonal place to go for testing, no friendly greeting so definitely customer service training is needed. I had to contact Quest to locate my results which the response was they couldn't find them but somehow through Myquest I found them and now I have to send to my doctors after three weeks after the testing was done. I am concerned that my personal health information has been compromised. I cannot reach Quest via telephone or your office to address this issues. I have other options for labs but decided to go here because it was closer to my house. Never again.
-
March 2020 by Chandler Horton
If your employer requests that you complete a drug screening, DO NOT pick this one. It's been two weeks and no results. This is incredibly unprofessional and it seems like I'm not the only one who has had trouble from this place.
-
October 2019 by Ariel Sorto
Unfortunately, I had a horrible experience here. I came in for an employer drug screen request. The staff was very unprofessional and has a lot of side conversation. Chanine, the person who collected my urine, told me I was acting weird and made everything uncomfortable. When I was washing my hands one of the employees opened the door by force. Then, I was leaving the door one of the staff said I was “fresh meat”. Definitely not a place you want to visit.
