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“Travis and his entire team were great to work with as we navigated the first time home buying process! We were able to lock in a competitive rate before they continued to escalate and the entire process was extremely smooth from initial contact through to closing.”
“Our realtor connected us with Kathleen, and she is by far the best we have ever dealt with - highly knowledgeable and great at communicating the entire process. Kathleen is fantastic! She is a personable broker who takes time to explain the process thoroughly. Five stars all around!”
“I can only say great things about working with Sharee. She has been so helpful every step of the way buying our house. Would highly recommend to anyone. She makes herself available for any questions and super great attitude.”
“The first person, Debrea, I spoke to and took my application, was personable, professional and quite efficient. Carolina Carter was super knowledgeable and helpful with my closing as well as bringing to my attention the opportunity to transfer a high interest rate balance to a much lower interest rate! Both these individuals are true assets to the credit union!!”
8AM - 6PM
4201 Northview Dr # 405, Bowie
Mortgage Lenders
“As a realtor, I'm always looking out for lenders who make the home buying process as smooth as possible for my clients. That's why I highly recommend Kevin at Fairway Independent Mortgage.I recently used Kevin for my own home purchase, and his clear communication, professionalism, and constant availability were top-notch. He patiently explained everything, was always just a call away (evenings included!), and made the entire experience incredibly easy. If you're looking for a lender who will go the extra mile, Kevin is your guy!”
“MELISSA at MISSION MORTGAGE DID IT!!!Melissa is the Ultimate Industry Professional!!From the time we made our first call to her to our closing date she was great. She was never too busy to answer our questions and keeping us in the loop on anything that needed our attention. Being Veterans sometimes has it challenges and you don’t know who to trust when it comes to home loans, and she did a tremendous job at making us feel at ease throughout the entire process and getting us the best loan possible. I would absolutely recommend Melissa to anyone looking for a home loan - from new buyers to investors. Melissa is reliable, professional, ethical, and very personable and has incredible follow through - you can't go wrong with her ever!!!”
“Tony was awesome during me and my husband's home buying process. We ran into a few hiccups at the end but Tony assisted us in making sure that everything went smooth and seamlessly and assuring that we got the keys to our beautiful new home. He was down to earth, friendly but also professional. I would definitely recommend Tony to anyone searching for a lender. He's our guy! We will definitely use him in the future when looking to buy our forever home. Thanks again Tony!!”
“Marcus at Mortgage Experts assisted my fiancé and I in securing our first home. Throughout the entire process, Marcus was always available to answer questions and crunch the numbers for us! He did everything in his power to make sure we walked away with the best rates! We appreciated working with him, he is truly a Mortgage Expert!”
“Chris and his team were exceptional at explaining different parts of the lending process for our first home purchase. The whole process was extremely efficient and every team member communicated information to us in a professional and comprehensive manner. We never felt pushed or rushed into doing anything and we were grateful for the expertise in helping us make big decisions regarding our loan. We highly recommend Chris and his team for anyone looking to finance their next home!”
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
8:30AM - 4PM
4471 Redwood Rd Ste B, Fort Meade
Mortgage Lenders
“Small and convenient for those who live, work on post. I live nearby and always use the drive up ATM which helps me avoid having to go inside. When I do go in the reps are always very nice and helpful. Keep in mind the hours are limited but there is another NFCU nearby in Odenton (same shopping area as WEIS, Chesapeake Dental, Transformations gym).”
“Best BANKING EXPERIENCE I HAVE HAD IN LIFE…… THANK YOU ROY….
First I take pride in teaching the younger children in my family about banking, credit and how to manage both. The Associate Roy really educated my Daughter today on the entire process. He gave detailed instructions ans explanations while providing excellent advice and guidance throughout the process. The only complaint I have is why NAVY FEDERAL has handcuffs on this Guy he should be a trainer or part of management because I never felt more comfortable giving my money to anyone in my life.”
“Ms Karlene was exceptionally helpful and patient with a problem of a compromised account. She followed up as well and made sure everything was resolved. Outstanding customer service”
Open 24 hours
2200 Petrie Ln Suite 536, Glenarden
Mortgage Lenders
“Update on the service that I received at the Glenarden branch of Navy Federal Credit Union. I received a call from the Branch Manager Michelle who wanted to reach out to me because I had sent a online complaint. The Manager wanted to know what happened with the member representative Aerial at the branch. I had explained that the member representative stated that she couldn't accept my $10 in coins for deposit and stated that they had to be wrapped. I pointed out that the $10 in coin consisted of $8 in quarters, $1.10 in nickels and .90 in dimes all of which could not be wrapped. The Manager stated that the member service representative said that I didn't want to give the employee the coin and had a change of heart. "This make no sense because I wouldn't drive out of my way to make a deposit and then have a change of heart and then make a complaint". Needless to say the Aerial lied to cover up her incompetence! . The Manager assured me that Navy Federal Credit Union does take coin that can not be wrapped and that the employee has been advised that she was in error for communicating the wrong information. I just wanted to Thank the Manager Michelle for addressing my concerns so quickly!!! .”
“06/21/2024- Skip the wall up, skip the lines, now using mobile app for my business . I gave up on trying to make deposits at the walk up outside. Generally, the line outside for the walk up teller machines are long! Inside lines are even longer! Staff is nice. Security on patrol is scary!”
“This is on a military installation so access is restricted by those that have gate access to a base. The staff was friendly and polite, plus has a notary public on staff.”
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“Jamica and the Caliber team were excellent. Jamica explained everything that needed to be done and kept the communication lines open if and when we had questions. She answered every question and provided guidance every step of the way. Thank you Jamica for being amazing! Juan and I are grateful for you and your team.”