“I was renewing my passport and needed a head shot and delivery to the passport processing center.UPS Store associate Mo ( i believe that was his name) was literally the best customer service i've ever received. he provided scissors, stapler and space to prepare my documents and i could not be happier with his service. he was the only associate in the store at the time i was there and had several customers in his service but he didn't crack under pressure. I will absolutely be using this store in the future if Mo is the standard. Thank you for all your help!”
“I haven’t entered a UPS Store in awhile. I was unfamiliar with the process of mailing a package out of state. Thanks to RAChel (Clerk 21762). She was so patient and extremely helpful. I appreciate the professionalism displayed with both Clerks very rare these days. Thanks for your assistance, much appreciated”
“Great experience at this location. Ama helped me with my transaction, and she was so friendly. She was thorough in her questions to me, which gave me the confidence in sending my items. I appreciated her positivity and energy during our short encounter.”
8:30AM - 7PM
6955 Willow St NW, Washington““those guys were awesome!” My husband after dropping off our returns yesterday.They were super helpful,made it easy on us, and friendly. This is my new UPS store. Thanks gentlemen.”
“Angie and Sandra are extremely professional at this location I came in needed almost 30 documents they helped me extremely. I would not go anywhere else. Very welcome place with great energy. You want quality services come here. Happy holidays.”
8:30AM - 7PM
2657 Annapolis Rd, Hanover“Best experience of the day! Was helped by Kiara who was quick and helpful and very knowledgeable and friendly. Made the visit extremely easy for someone who didn’t know what they were doing. Would absolutely use them again.”
“Great service by Pierre. I was in and out in about 3 minutes. The only downside is the smell of the store upon walking in, which was a strong smell of cigarette smoke. I won’t take a star away for the smell, just hopefully it doesn’t smell like that naturally.”
“Donovan was very helpful to me todayHe is very well spoken ,welcoming and professional .he was also very professional the last time he helped me at another UPS store.i give him five stars”
8:30AM - 7PM
13842-A Outlet Dr, Briggs Chaney Rd, Silver Spring“This team went above and beyond to get a poster printed for me in less than 24 hrs. Where others said not possible, they made it happen. Cannot recommend them enough.”
8:30AM - 7PM
15630 Old Columbia Pike Ste E, Burtonsville“Even thought the parking lot can be challenging I use this location for my fax needs and Amazon returns. Today Kelly and David provided excellent service. They are friendly, polite and helpful. They are the best UPS store in the area.”
“I’ve always had a pleasant experience with this store location. The staff are polite, efficient and professional. They work hard and diligently to manage the flow of customers.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Ms.JoyceAnn is always very pleasant! There use to be some rude people here but she’s always professional! I also like the convenience of being able to make it my “access point” of pick up. My packages are safe and always available”
“Decent UPS, I've just had to drop off packages here. The line can be long and service can be slow sometimes but so are most UPS stores. Parking is free and is directly in front of the store.”
9AM - 7PM
9750 Apollo Dr B, Largo“FedEx has the best staff and they're friendly. They go above and beyond daily to make sure the customers are in and out quickly. The service is always great!”
8:30AM - 7PM
14625 Baltimore Ave, Laurel“Typically I do not write about u p s stores but I have to and reference to this one the gentleman that assisted me was the best i have ever had the Pleasure of dealing with any u p s. I've seen some of the reviews here and I know everyone has their own experience But today was a good day !!!”
“The owner was able to help me look for a package that I thought was lost. He was genuinely interested and concerned about my situation and provide excellent customer service.”
“Always friendly, even the newest members of the team. They have a learning curve, but they are polite while learning. It is my preferred location because I’ve found them to be friendly and helpful. I used them when they were located in a different shopping center and continue to use them now. Best feature….more parking space! Nice people.”