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July 2024 by Maria Lea
All of the CVS locations have absolutely no costumer service.
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May 2024 by Kenny Whitlow
Staff always have an attitude if you don't like your job please quit.
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May 2024 by Daniel Castele
Grossly incompetent and rude
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April 2024 by A B
This pharmacy location has the best customer service in the area!! Not only do they answer the phone but they have customer service skills. Ive only talked with the pharmacist and one employee. I moved here last year and have since moved all my scripts to walgreens because of trash service and rude pharmacists and employees, except this one because it’s been out of stock for months. Even the walgreens tech called me back when the location in college park gave them the run around about transferring my prescription. I can say i worked in pharmacy back home and we were definitely not trained the same as far as customer service. Even the representatives with Caremark have good customer service skills. Just wow
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March 2024 by Melanie Thompson
Always have what I need in stock, friendly and helpful staff is the cherry on top.
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January 2024 by leyla estrada
Exceptional Service from Che Burgess at CVSI wanted to take a moment to commend Che Burgess, a CVS employee, for providing exceptional service during my recent visit. Che went above and beyond to assist in getting my grandma's pictures printed out, demonstrating a level of dedication and customer care that truly stood out. All while multitasking with every customer coming in.His attention to detail, patience, and willingness to go the extra mile made the entire process seamless and enjoyable. Che's commitment to ensuring customer satisfaction reflects positively on CVS as a whole.I am grateful for Che's outstanding service and wanted to express my appreciation. Employees like Che make a significant difference in the customer experience, and I am impressed by their professionalism and genuine concern for meeting customer needs.Thank you, Che, for making this experience memorable and for exemplifying the high standard of service at CVS.
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January 2024 by Tom Lubawski
They will pick up the phone and put you on hold just to stop hearing the customer calling announcement locally. I have seen this while in the store and experienced it on the phone. It seems to be a policy or standard as every employ does it.Further, the one male pharmacist is a compulsive liar who will say anything to get you out of his hair. To include forwarding your prescription to other CVS's where he claims they have stock when they don't. The other pharmacy I visited knew exactly what store I came from as she said it was a common tactic.This is by far the worst pharmacy with the worst customer service!
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December 2023 by John Smith
Would not take my passport photo, she said the camera does not work.
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December 2023 by Jenny Deer
This cvs located at 5910 Greenbelt rd is the absolute worst. I have never come to this location and had a smooth transaction. The staff here is extremely unfriendly almost inhuman. My last dealings with this location was the worst, Ydeleky spoke to me as thought I was bothering or inconveniencing her. When I comes to health care at any level you ought to have compassion. Ydeleky is not and does not display any compassion or empathy for the patients. In facts she displays disrespect disgust and displeasure to the patients that’s she serves. I will be filing a complaint with my insurance company because this behavior is unacceptable.
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November 2023 by N R
The lady with the blonde dreads that work on the prescription is rude & her face looks terrible. Not approachable at all, she talks with an attitude. Every time you go to this CVS, they always have a line. The staff is rude, they never know the status of your medication. I think they should closed this CVS down & put something else there. The people that work at this CVS is just horrible! Horrible!!
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November 2023 by sequita hailey
Horrible I mean Horrible place do not get your prescriptions here they never seem to get it they made 3 profiles for me and I should only had one. my doctor had to call and confirm he sent the prescription multiple times they where very rude to him and me. They lost my prescription like 3 times my doctor is fed up and so am I I would never be going to this pharmacy again.. the store is great but the pharmacy is horrible.. Horrible management horrible staff
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October 2023 by Marianna M. (nano5th)
This location is desperately understaffed. I moved all my prescriptions away after too many times of dealing with long wait times, medications not being available, and/or messing up prescriptions in various ways. Then I foolishly decided to give them another try for a flu shot. When I arrived, there were a bunch of people standing around and nobody giving shots. It was a full 10 minutes after my appointment time when someone finally came out to *start* giving shots. 25 minutes after my scheduled appointment I got my shot.
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October 2023 by S B
The pharmacy staff went above and beyond to get my daughter the medicine she needed. They got her prescription transferred and filled it within 10 minutes because it was an emergency. They really saved the day!
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September 2023 by Bel A
Extremely long waits to pick up medication. Iam not sure who has 45 minutes to spend in line. Drive thru is just as worst. It is time for me to switch pharmacy.
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September 2023 by Josh W.
I went in for a passport photo and was told the camera was broken. I understand things break; no problem. I needed a few other things. As I was shopping I needed to use the restroom. I asked a store associate and was told there was no public restroom. Two for two. So I abandoned my cart and went home. I don't think I will be back.
