-
January 2024 by Jamica Edmond 89
The employees in the store were very uneasy and unapproachable. They had very poor customer service. It was concerning, I'm a strong believer in people being human and not having good a day. However I'm sure it wasn't every employee having a bad day. The tone was very unsettling especially to be such a known brand.
-
December 2023 by Nydia Ocasio
Wonderfulnsale and great service
-
November 2023 by Yolanda Epps
Always delightful scents that I love!
-
September 2023 by kenneth stubblefield
My friend n I went n there to use coupon that we got n the mail....she saw additional things she wanted n ended up getting a free gift n the process.Thanks to the help of staff that was working there...They were extremely helpful...the young lady working on floor was very nice and really added to the experience.She understood how my friend liked certain things...knew exactly how she saw things.....cause she very particular when it comes to shopping....
-
September 2023 by Thomas Phillips
Sept 11 2023Eldorado Customer service was excellent! The young lady he was working with greeted me at the door with an attitude. Volunteered no assistance. She has doo doo locs and the time was between 1:45 -2:30pm
-
August 2023 by Vanessa Dixon
Love the aromas... no allergies!The variety of fragrances are good.
-
July 2023 by Yvonne Newton
I love the hand sanitizers in this store! There are so many beautiful products. This is the #1 most luxurious store in Greenbelt. You can walk through just to browse and smell things even if you aren't ready to buy. The staff are nice.
-
July 2023 by Dr. Ruth D Edwards
Visiting with my Sistahfriend. Lots of variety... almost too much. Check out clerk was most helpful and engaging. Rest of staff were standoffish.
-
March 2023 by Lisa Holmes-Dunni
I love this location... always an excellent experience with the staff and products!
-
February 2023 by Tee
Great parking, store was clean and organized. But customer service was extremely dry, no greeting when walking in. No greeting at the register, asked if I was a member that was really it. No one asked if I needed assistance. I guess I’m use to all the other locations that have great customer service. Overall my visit was ok, I may return I mean they did have a sale on wallflowers lol
-
January 2023 by Andrew P.
It's convenient having this spot so close to my house when I need an eccentric soap fix... and they're always having sales! The tight place smells wonderful as you would expect, and sometimes it's just so eerily quiet in there. Is it a library or a store XD? On occasion I have seen lines out the door waiting to enter -- for those sales I bet. I'm lucky I've never gone during those times, as I would probably have a different outlook haha! The staff are always kind and I appreciate the sink with the sample soaps so I can actually try before I buy -- though there's been once or twice when there were no paper towels to dry with. Do yourself a favor and give their stuff a try -- they have something in pretty much every color and theme, so there's something for everyone. Take advantage of the sales!
-
November 2022 by Ssgt Allen
This was my first ever visit to this location.It's nice. > "Patricia" gave me EXCELLENT Customer service ! I will definitely return to make additional purchases.
-
November 2022 by Portia P
I love Black Cherry Merlot candle by White Barn. Bought two of this scent. Smells sooo good.Also my other favorite is Mahogany Teakwood. It smells so good. Once I burn this candle, I can smell it once I enter my apartment.
-
October 2022 by AngelaCam
I’m here to report that i visited the store yesterday and they have seemed to get rid of that bad batch of rude and disrespectful employees. Because when I walked in the store, I was greeted in a friendly matter and asked what my needs were. Hell the fact that I was greeted was alright with me. That never happened before. The staff I encountered in the past were always complaining and gossiping about people in the lobby. And didn’t care if you came in there or not. I actually enjoyed my purchase and time browsing. Thanks to Romeka she was very helpful and the other staff was too. The other store that need a staff face lift is the franchise at the Prince George’s Shopping Mall. Smh. I personally don’t shop their because BABW staff was trying to accuse me of shoplifting. I promptly walked out the store. Hell no..and never stepped foot again since and that was 4 years ago…
-
October 2022 by Robert Jones
The staff at this location was very helpful and nice. The shelves are well stocked and the store is very clean. The selection is varied and wide.