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October 2023 by Ray Rodriguez
Reached out to this U-Haul location after another location failed to have the truck we reserved. Not only did they have one, but Lauren was extremely helpful. She made sure to call the regional office to ensure we received our $50 for the other U-Haul location not having our truck available. Nothing but professionals at this office! Lauren was very respectful and took care of us.
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November 2022 by john coco
Great rates.had the size truck I needed with a ramp.#a must#.fery friendly staff
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October 2022 by Mitra Kalyani
The day before our move and they tell us that they don’t have the 20’ truck or the tow dolly that we reserved month ago.They told us we need to drive 1 1/2 to Delaware to pick up then changed it to Annapolis. Guaranteed reservations huh?Thank you for making an already stressful move even worse!
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April 2022 by Normal Man
Had my reservation waiting. Some people take longer than others to check out. Only one at a time.
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December 2021 by F Guidry
Appreciate the self storage options and 24 hour access. Only opportunity is when swiping in to the outside storage you have to either get out or have a passenger in vehicle to swipe, otherwise everything is great
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April 2021 by Frank Guidry
Appreciate the self storage options and 24 hour access. Only opportunity is when swiping in to the outside storage you have to either get out or have a passenger in vehicle to swipe, otherwise everything is great
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March 2021 by Aaron Locke
Pretty efficient, just call to make sure they have what you need and go inside to have someone help you pick it up. Then they will help you return it after use.
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January 2021 by William Durham
Bobbie was very pleasant to work with lots of knowledge very helpful will go again use uhaul from them an will give others recommendations to use them
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December 2020 by Merle Morgan
Friendly service with trailers, cargo vans, pickups and box trucks!
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December 2020 by Vickie Quimby
Only pick up service for hitch, but very helpful and was ready on time as scheduled. Great price.
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December 2020 by William Garvin
Went to the location in Grasonville Md to pick up the kit of boxes for a Two bedroom as the website said. The person behind the desk was rude and very unprofessional and when I told her it’s on the website she again told me she had no idea what I was talking about or willing to help.
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September 2020 by Brandon Cooper
Clean vehicles and pleasant staff. And they seem to be rite on time with what you need.
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September 2020 by The Observer
I have two experiences with this U-Haul location. I'd like to give 2.5 because one was good and one was awful. The good...rented a box truck for a move. Process was easy. Truck was clean and we had no issues. The bad...called in the evening to inquire about a parking spot rental for my trailers. Was told they had 2 16'x50' spots. Sounded great, and I went in the morning to check them out. In the AM, they were either down to one spot or thats all they ever had. Either way, the staff walked me out and showed me the spot. It looked good. When I inquired as to how big the spot was (it's dimensions are unmarked, and its partially on gravel, and grass), she pointed to two different points to mark the boundary. I paced it off and the result was a 16' x 30' spot. Not big enough for two trailers I said, and then mentioned that the staff yesterday said its 50' long. Then she said you can only park one trailer or RV or whatever in each spot. The irony was that we were having this conversation next to a spot that housed a 30+ for RV and parked in the same spot was a car. I said are you sure, motioning the RV/car and she said Yes. I guess she'll be busy trying to get the others to comply. End of the day, I'm staying in my current rental. A little further from home, but at least the right hand knows what the left hand is doing.
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August 2020 by Silvino Menenguez
Good service!!!
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June 2020 by Clifton Sweet
They were good. Help me out with my needs.