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December 2023 by Heather Creasey
Not sure what to say...My policy started out affordable now I can barley cover it. 10 years no claims... and I'm at 300 dollars a month ... and when I ask why so high? Well it based on all the bad drivers AROUND ME. NOT MY DRIVING... So how many stars should you get ?
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November 2023 by Claudette Eader
If you are looking for exceptional customer service and a team that literally always has your best interest in mind. LOOK NO FURTHER!!! We are so grateful to have Samantha as our agent!. She has always gone above and beyond to meet our needs and support us through challenging times. Recently we had a situation with our vehicle 12 hours prior to leaving for a trip to Canada. The incident happened "after hours" but she answered our call and made sure we got the service we needed to ensure are trip could continue as planned! I can not describe the peace of mind it is to know that your agent will jump in to action whenever you need support. Forever grateful to the entire team at Paul Simonetti Allstate Insurance.
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October 2021 by Shonda Dove
I'm extremely dissatisfied with the lack of urgency to resolve our recent billing issue which has caused extreme financial hardship to our family ($700 + debited in error). Instead of displaying sincere empathy and customer service we have been met with customer blaming and indifference. To add insult to injury we have been past around between offices to seek resolution for the last five days. This is unacceptable and does not indicate we are in good hands! Moreover, this has caused us to look into other insurance options, which has revealed we have been overpaying with AllState.
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July 2021 by Brandon Breazeale
Samantha is my agent and she’s THE BOMB. Answers my questions, and offers insight whenever I ask. This agency is more than just car insurance, I consider them a friend.
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July 2021 by Subhas Malghan
Paul and his team are a great resource and always willing to go the extra mile. I am happy to be his customer since the beginning of the agency.
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June 2021 by Hannah George
Paul is excellent, he's always ready and available to help. The customer service is exceptional every time. He comes highly recommended from my family.
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May 2021 by Nicholas Schamp
They've been great! Anytime we needed documentation, they were very prompt. It's nice knowing the person who personally manages our stuff, and makes working with them very easy.
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May 2021 by Abban Reynolds
I was introduced to All-State insurance by a friend for my house insurance needs I met a gentleman by the name Mr Paul Simonetti he explained to me all my options and helped me make an informed decision and saved me lots of money. I add my auto insurance too, I couldn't for moreThanks a million for being a great help mr Simonetti
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May 2021 by Behnaz Babazadeh
I love working with Paul Simonetti. He has been very responsive when I needed something adjusted. He's also professional and quite helpful.
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April 2021 by Outtops
Paul is an incredible guy. He puts in the work and it's clear that he's passionate about the job. I think that allstate deeply benefits from the work that Paul Simonetti puts towards their business. If you're going to work with Allstate, there is literally no one else I would recommend other than Paul.
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February 2021 by freds landscaping
Very helpful with claims I'm ready 3 years with them .also Mrs yulisa she is very professional help spanish people I very happy with Allstate agent Paul .
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January 2021 by Kevin Newton
Mr. Paul is an excellent agent, he believes in helping his customers and he checks in with them. I was happy with the service All state employees provided.
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November 2020 by Glenda Meads
Contacts are great. My needs are limited. I don't know how to redeem points. Could use help in that area.
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November 2020 by David Campbell
From the very beginning, Paul has been amazingly helpful, very courteous, and ALWAYS there when I have questions or need assistance I’ve used online insurance providers before, but Paul is a throwback in every positive sense of the word. I cannot recommend him highly enough if you’re looking for more than a chat bot to help you when you need it.
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November 2020 by Dan Smith
The entire staff takes great care of the customers and treats us like family!
