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January 2024 by R. Doucette
I have acted several times as a General Contractor on personal home improvement large projects, in New England and Florida. Blackstone Kitchen and Baths was brought in to remodel a master bath suite, two guests baths, and one laundry room area. My designs were used and materials and further suggestions were made by Joe, Fatima and staff. Joe and project managers kept on top of the trades and fulfilled the several items that needed tender loving care. We all know that a master bath happens to be a place where we spend much of our lives. Blackstone and team stayed on top of the work to make sure that the promises were fulfilled. I recommend these folks and promise their good communications to you for a successful completed job.
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January 2024 by Michael Durr
I just deliver cabinets here but everyone I've had interactions with here have been very nice.
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January 2024 by Richard Morrison
Joe did a kitchen remodel for us 2-3 yrs ago, and we have loved and enjoyed it every since! Very recently, we put a call into Blackstone about a couple of minor adjustments that were needed for the drawers. Alp immediately set up an appt for us to have David and Criselda come here to take a look. David and Criselda were wonderfully pleasant and knowledgeable to work with. Most impressive, though, was that before they left after fixing what they came for, they took the time to examine every other cabinet and drawer in the entire kitchen to make sure everything was perfect. Blackstone stood be their work!
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December 2023 by Cheri Vincent
Blackstone Kitchen and Bath of Glenwood renovated our 30+ year old Hall Bathroom. The result is stunning, very usable, and ADA friendly. Majida listened to our particular needs and had a wonderful sense of color, texture and finish that brought everything into harmony. The installers for the tile, vanity, electrical, and glass were meticulous and the finished space is extremely well done. Alp ensured that the project was not finished until we were completely satisfied.
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December 2023 by Bobby Sebastian
We used Blackstone for two major home renovations: upgrading four bathrooms (2021) and remodeling our kitchen (2023). Working with Alp and Khalid was a great experience. Right from day one all activities were planned, orders for cabinets/ tiles/other supplies made on time, and all our queries answered promptly. They had a good handle on the crew who were extremely skilled, professional, and showed up on time everyday. Alp was instrumental in working with the county and city offices for design submissions/permits and keeping the projects on schedule and within budget. We've recommended Blackstone to a few of our friends and will be our go to design/build professionals for all our future needs.
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November 2023 by Anna Marina
Just finished a renovation with Blackstone and am very pleased with my new kitchen! We have a big space and I was very overwhelmed with how to make it function best and Leah sat with me and designed a variety of layouts/options until we settled on the best one. When the team came in and actually did the work, everyone was super professional and efficient. If an issue that came up that I wasn't happy with, they resolved it quickly. In the end, I was pleasantly surprised by this whole process because I was someone who had a lot of fear about taking on such a huge project. Im very happy with my decision to use Blackstone and would recommend them to my friends and family. Also sending a shout out to David who did so much in our space and always made sure I was happy with the work before he left.
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September 2023 by Aamir Nooruddin
Joe and the team are amazing. We did our master bathroom in 2019, and a full kitchen renovation in 2023. Joe and the team are priced appropriately with the market (they aren't the cheapest nor the most expensive). They use quality products and have amazing design skills. Joe runs the business like a family, and you can see the professionalism exudes throughout the staff. Joe will work with you, and the designers offer valuable input. We have a historic home, so they worked with us on things like keeping original wood floors and managing unique dimensions and their workers were all top notch. I have recommended multiple friends and coworkers as well.
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September 2023 by Odie Perez-Lugones
Very professional and great crews who showed up on time, provided updates, recommendations, and cleaned up every single day. Each phase was explained and the use of a web portal for communication, selection of materials, and invoices made the process easier and less stressful.
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May 2023 by George Galiano
Amazing service from the moment we walked in to the showroom to the design team and installers and everyone in between. A refreshing approach to what we are used to. I can never have anyone else other than Blackstone do work for us.
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April 2023 by N. Edwards
I love my bathroom renovation by Blackstone Kitchen & Bath. It exceeded expectations. From the design, which utilized every inch of the bathroom in just the right way, to the materials and the actual build/construction, I've been so pleased with Blackstone.The team, under project manager Kleily's direction, was professional and responsive to our needs. My husband is a builder himself, with lots of opinions/inspection, and he too was pleased with the workmanship and professionalism of the team. I've wanted a soaking tub for years and the bathroom has already become my favorite room in our home. Will definitely keep the Blackstone team in mind for our next home reno project.Service: Bathroom remodeling
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March 2023 by Mary C.
My newly remodeled bathroom is gorgeous. It makes me feel like I'm in a spa. As this was the first-ever bathroom full remodel, I needed no small amount of "hand holding" so to speak. I'm very grateful to the lead designer Valerie, who guided me how to begin making decisions. She also suggested features that I normally wouldn't have thought about. So not only do I have a new, modern bathroom, but improvements. I must say, it was fun meeting and chatting with Valerie as well. I was impressed by the tradesmen who did the actual install. Christian was one of the people. I can't remember all the names, sorry! They were diligent and tidy and after having enjoyed the the bathroom for several weeks now, it seems everything is solid and well-put together. The reason there is not a perfect score is that some of the people I was dealing with at the later stages of the project did caused un-necessary stress. The project manager tried to convince me that I was wrong about the door, which began to stick once the new thicker tile was in place. Furthermore, he was quite sure that to fix it would require a total replacement of the door. That would be, of course, to involved and take up time. (He was more interested in finishing up and moving on to the next job.) He was also trying to get me to consider him for other work in my house. After his disingenuous explanation about the door fix, I removed him from my potential contractors. In addition, my handyman of many years looked at the completed bathroom and loved it at first time as it is beautiful. At first he asked for Black Stone's contact info for a friend. However, once I showed the sticking door, he changed his mind. I knew I was correct about the door all along, by my handyman further confirmed it. We will be able to fix the door in efficiently and at low cost...using the exact same door.And finally the young lady who's main job it was apparently was to stop by and collect payments. She showed little concern about customer satisfaction. The slightest last minute addition, such as assembling and installing a small medicine cabinet resulted in a high labor bill. I ended up assembling 90% of the cabinet. I was ready to complete it and the project manager didn't want to wait for me, so he hurriedly did the last bit, which was adding the "doors". He didn't even do them correctly. They were crooked. Thank goodness for Christian who corrected them properly. What did I pay for? I guess hanging it on the wall was what my money brought me.I digress, I mentioned the young "check collector" lady. Her interaction with me was a mix of patronizing and snark (read, immature). She could stand to gain some experience under her belt and get into customer service training right away.As much as I liked Valerie, Christian and the other tradesmen, I'd be hard pressed to hire BlackStone for my kitchen do-over. The prospect of dealing with the other two puts me off.
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February 2023 by Alan Silver
Leah, Fatima and Alp delivered on what they promised. Their team came through from design to finish. We love our new bathroom. Would definitely use Blackstone Kitchen & Bath for future projects.Service: Remodeling
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November 2022 by Daniel Andrews
I can't say enough good things about Blackstone Kitchen and Bath...I'd been thinking about remodeling a dated condo for awhile, but I really didn't know where to start.After calling around and doing a lot of research, I narrowed down the on site interviews to three finalists, but I knew immediately when I met with Joe at that first meeting, Blackstone would be the way to go.He listened to me, and was prepared with and brought great ideas for ways to open up a small space.I had a bunch of random ideas of things I liked, and Shannon, Leah and their design team helped me focus those into a cohesive finished project design that looks incredible and has breathed new life into my space.One of my concerns was being in a condo building and having to live through a renovation, but the Blackstone team was sensitive to those concerns, and skillfully navigated the work, while being respectful of the other residents in the building.They dealt with the city and all the permitting, and really took the weight off my shoulders.Joe, Shannon, Leah and their entire team all knocked it out of the park.They're great to work with ... professional, respectful and responsive.If you've been thinking about updating your home, this is the team to go with.
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September 2022 by Amanda Lee
Joe and his crew at Blackstone Kitchen and Bathroom are the absolute best! We used them to remodel two bathrooms in our old condo and they did such an amazing job that we used them again, this time for a full gut remodel in Glenwood. They are extremely affordable, reliable, creative and their workmanship is fantastic. I want to buy another house, just to have the pleasure to work with them again! Don't hesitate to use them for your next project, big or small.
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September 2022 by Russell Alexander
We had the best experience in remodeling our bar, kitchen and toilets!These guys are best advisors on picking colours and cost savings +++ most punctual and caring!Check out our pix!!!!We love our new home :)Highly recommended.