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July 2024 by Bernard Ortega
Really nice staff especially Joy
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July 2024 by Carlah Crump
I am very happy that I chose the Glenn Dale location as a walk-in for lab work this morning. The office is bright, neat, and checking in is simple. I wish I had gotten the lady’s name at the front of desk so that I may mention her in this rating, because she was very nice, super friendly, and kind. My experience was even better once my name called for my lab work. Needles are not my thing, but Jeanette Dorsey is the best. She too was very nice, funny, and so incredibly gentle that I did not even realize that she had finished! Not often do I find and get to meet people who actually enjoy their jobs, very professional, and give great customer service. They were a great start to my day!
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June 2024 by Adeola Fashina
All I can say is if you have a child with special need or Autistic. DO NOT bring your child for blood work in this location. My daughter was left to sit in their hallway next to the bathroom and skipped over while tending to other patients who were able to speak up for themselves. This is hurtful and NOT ACCEPTABLE. The tall/slim youg lady at the front desk is unprofessional and seemed to have an "attitude. She had my daughter sitting while tending to patient who checked in after.
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May 2024 by PJ Bright
Plenty of parking especially if you don't attempt to crowd the front door and use all available entrances.
Straight forward self check-in. Staff is helpful and friendly despite rude impatient clients. I've been well received with or without an appointment and with or without my lab orders being readily found. If you can get your medical team on the phone they will assist with having your doctor forward to the exact location.
I have hard to see veins so I was prepared to be poked several times. However Joy had zero issue finding my vein the first time. Joy was a pleasant smile and conversationalist throughout my drawings (5 total). This location isn't the closest to me but is my favorite nonetheless.
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April 2024 by K G
Walked in for simple blood test. No greeting at all from the 2 people sitting behind the desk. Self sign in with ID and insurance card pretty straight forward. No wait as I was called back within minutes. The tech drawing my blood was unprofessional...no greeting...seemed to have an "attitude" and only asked me to verify my name. She is not proficient and is unskilled. I have huge veins and she missed, proceeding to "dig" around resulting, unnecessarily, in a hematoma and ecchymotic area despite applying pressure. She went to my other arm and I pointed to where my vein was as you could clearly see it without needing to palpate it. This person needs guidance and retraining not only in skill but her overall demeanor. I read the reviews both good and bad and decided to go to this location. Unfortunately, I didn't have a good experience and will not be returning to this location.
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March 2024 by H H.
NATASHA the receptionist has a TERRIBLE attitude. It's not what you say it's how you say it. Especially to first time customers that are coming to you byway of company contract. She's very cold and short with guests.
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March 2024 by Derrick D Duarte
This location is one of the busiest I don’t understand why they are so understaffed. They need to pay there people more to keepGood technicians
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March 2024 by Marlon Butler
Great experience!
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February 2024 by Erwyn Lyght
I singed in on their intake machine and was welcomed almost immediately after. The staff at the front desk were very friendly. I was quickly able to get back and get my blood drawn. The tech did an awesome job. I didn’t even feel the needle go in. Great experience at this facility.
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February 2024 by Vicki B.
Been to this location several times for bloodwork without an appointment. Has a large, comfortable waiting area and even when it was full, was out of there quickly. I have very small veins but they never had to stick me twice! Nice people too.
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January 2024 by Humdah Asghar
Check in staff is so rude but overall the staff is kind and sweet
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December 2023 by Jaron Ard
My wife had a standard blood draw, with no history of bad blood draws, but had a painful blown vein that later became a hematoma today. Worst part is the tech didn’t say anything at the time, and just sent her on her way with heavy bruising, and no icing. Just had to figure it out on our own! So there goes the next several days to recover.
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October 2023 by Biscuit Maker
I was in and out with the quickness. The check-in process was seamless, I checked in early and I was walking out of the office prior to my scheduled appointment time.Thank you
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October 2023 by Dianne Coles
I was there for about a half hour. Staff was helpful and friendly. There were a number of people there when I got there but they got me in and out quickly.
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September 2023 by Barbara Thompson
Hands down the best lab experience I've ever had. The digital check-in was really easy and the receptionist called me before I even sat down. Both receptionists were friendly and efficient - some of the reviews said reception was rude but they must have had a different person. They got me into a room right away (I made an appointment in advance) and the whole thing from beginning to end took less than 10 minutes. This will be the place I use from now on.
