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February 2024 by Ivan Abrego
The store staff is good but the the pharmacy staff is not friendly.
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February 2024 by Herman
Go to another pharmacy, the service is terrible. Doesn't help customers.
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February 2024 by ernesto cruz
Go to another pharmacy, the service is terrible. Doesn't help customers. The very arrogant supervisor spoke to me as if I was going to beg for alms. I guess if they are in front of the public they should be nicer to the costumer.
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November 2023 by Que Gonzales
The self checkout does not apply your coupons after scanning. It will charge you the wrong price and the employee that works there, Fatima, does not care. She wouldn’t even commit to letting the manager know so it could be fixed. She kept saying it was the system and there was nothing she could do. Well there is something customers can do - not shop here. Do not trust those machines or the employees (does not include pharmacy staff - they are great).
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June 2023 by Jim Kaaf
Lack of knowledge and so rude, asked if I can talk to manager, she yelled at me and said I AM THE MANAGER!!!, and my name is JESELLA or something like that.
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May 2023 by Christine F.
This pharmacy has screwed up my prescriptions one too many times. The pharmacists are very rude and they are the ones who mess up the prescription. I was basically told too bad.
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April 2023 by Feresi Chitambo
Why don't you just update your operating times? this really misleads people to say you close at 8pm yet it actually closes at 7pm.
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March 2023 by Akemo Favor
My experience was very quick and easy, I used the self checkout which was the fastest checkout access for me. I really enjoyed my experience at CVS
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January 2023 by Miku Sama Reviews
I called a couple of minutes ago and spoke with a SUPER RUDE woman at the front desk who hang up on me just because I asked for her name to confirm that I did not have to pay to pick up my package at the UPS drop off location at this CVS store. Horrible customer service. The call was around 12:50 pm EST
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December 2022 by Carolina Alvarenga
The employees are very nice and helpful if you need help they would help you they greet you and also if you need help at self checkout they will help you
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September 2022 by Q C
This is by far the SLOWEST drive-thru with the worst customer service. Waiting in line inside is even worst. If you plan on picking up a prescription be prepared to wait AT LEAST 30min to an HOUR.Pharmacy staff has no sense of urgency.
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July 2022 by Lamesha Penny
Worst pharmacy ever!!! If your life depends on it don’t GO!!! They let you die!
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June 2022 by Carlos Campos
Always has what I want / need. Customer service is usually pretty good for me.Also got my passport pictures taken here as well.
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April 2022 by Tamineh Howell
Currently waiting in line for a covid test. Scheduled it for 1pm, I have been in the drive thru since 1250, it's 205pm. This by far the worst. I don't recommend this CVS for anything.
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April 2022 by Honore Dzisam
CVS Pharmacy at 8601 MLK, Lanham: my experience over a year or more: If I could give this store a negative 1000 I would. Only one CVS Pharmacy I have ever used in the DMV area was worth going to, but in my opinion, this Pharmacy is by far the worst. Attitude reflects leadership and the leadership is terrible. Also, the management from above them, terrible!!! No care or resolution to your issues are ever seen through, and the customer service staff needs training; although, I really don’t think it will matter because some things are so basic like “may I help you?”, and “please and thank you” so if you haven’t learned any manners by now, you never will. That’s just basic home training and upbringing! Just ridiculous!!!
