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January 2024 by Emmanuel Yeager
Unprofessional
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April 2023 by Kimber V.
I stopped by to pick up a few things for the house. The bulk toilet paper. paper towels, laundry detergent, and bottled water are always a great bargain. On my way out of the store, I stopped by the food court and grabbed a quick bite to eat. The $1.50 hotdog and soda and the berry smoothie are quick bites.
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April 2023 by Hannah H.
The Glenarden Costco can be quite chaotic, and getting in and out can take some time as it's part of the shopping center. As other Costcos, they offer appliances, auto/tires, items for babies and kids, clothing, handbags, computers/printers, electronics, furniture, hardware, health and beauty products, home/decor items, jewelry/watches, office products, patio/outdoor items, items for pets, and travel/luggage items.The self-checkout line does move along, as there's a staff member who directs the traffic; they also have their scanner ready, so you can quickly pay and go.We were able to grab some snacks and toiletries; I was excited to see that they still carried a particular brand of shampoo that seemed to be out-of-stock or no longer available at other stores.+self-checkout line moves along+difficulty getting in and out of parking
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April 2023 by Kevin Litchmore
It's 2023. There is no reason to sell me 22 tires. If I wasn't in need, I would have returned them. Trash business.
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April 2023 by Ilemopo Irun
Most reliable place to get new tires that will last you till you are tied of using it
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February 2023 by Shari D.
Utter chaos, I mean, this location falls short due to some experiences with employees and a ton off unorganized items. You're literally trying to find a needle in a haystack here, which isn't typical of the DC location oF Costco. Looks like I'll have to stick to where I know.
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January 2023 by Az SH
It’s always long line even with appointments! Waiting time is outrageous and most likely short staff.
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January 2023 by Willie S.
My father was hounded by the self check-out attendant regarding his membership card. They take identity verification too far when all we, as patrons, want to do is shop. It's never that serious because at the end of the day we decided not to shop even after he showed ID because of how they didn't earn our dollars. Not sure if it's just this location or Costco as a whole but I'm glad I'm a Sam's Club member.
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December 2022 by Treshea L.
I've been coming here for 4 years and My husband started coming when we got married 2 years ago. He went without me today and he always uses my card which obviously has my face on it. Today the lady at the self checkout wanted to actually SEE his card and she took his basket away and said he couldn't checkout. He told her it's his wife's card, and she said "you can't go. There's nothing we can do." So my husband calls me and asks me to put him on the card as a household member which I do and it wasn't even working from the app. Tried three times before it went through on their end. He went back to the line looking for his basket which the lady had rolled away and didn't want to do her job to go get since she's the one who chose to put it away and have people put the things up. A manager came and apologized for the inconvenience. If they're checking cards for the FACE at checkout, then they need to be checking the cards for the FACE at the entrance before having someone shop, take away the basket and then put away the stuff.
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September 2022 by Britney Gist
I was reluctant on using Costco tire center because of all the negative reviews but the service I received today was great. I made sure I was there to be the first customer to be in and out and I was. I have a warranty on my tires and definitely recommend giving them a try.
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August 2022 by Nelson A. Jerez Rodriguez
ZERO stars They are full of it here. I came in to get a tire repair they asked for my number. No one bothered to called after two hours so I went back to the store only for them to tell me I needed new tires and couldn't repair the tire. They didn't even bother to take the tire off and see if they could repair it. Took it to Good Year in Bladensburg and they repaired the tire. They didn't try to upsell me on anything. Avoid this place the techs are lazy.
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July 2022 by D W.
The only issue with this location is the food court is understaffed. Kind of feel bad for the people working behind the counter trying to deal with more customers than they can handle
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January 2022 by Jose F.
I called before leaving my house to verify the hour of operations. They said normal business hours. Even though we were expecting a snow storm. I asked again to make sure, a second time. They assured me they would be open. I drove 45 minutes in the snow, normally a 25 minute drive. When I get to the door, they said they were closed and the person at the door was rude. I just needed 1 thing. I'm really disappointed with the lack of assistance even when I explained the long drive I just endured. I asked to use the bathroom at least to get back on the road and they also denied me that.
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December 2021 by DON C.
Your typical Costco in a ever-growing part of Maryland that definitely attracts typically large crowds, as it is a Town Center location and surrounding by new housing developments. The store is clean, well lit, great products for good prices...most of the usual finds and brands you will find in neighboring grocery stores but more in bulk or larger quantities. The staff here are great and helpful too, especially in the electronics section. I've never ran into any issues with their service desk or in transactions involving returns. Also, one added plus..... this Costco is usually empty during the weekdays. The weekends, on the other hand, can get crazy and very crowded if you are a shopper like me that like to run in and out of places. In either case, the lines and checkout move fast. You just have to be patient. From fresh baked goods, prime cuts & meats, seafood....great deals on electronics.....to all your main home staple needs.....this place has it all. There is even an Optical Eye Care Center at this location, where I have found it very convenient and easy to purchase my eye-wear & contacts well below market price. Add all of this together.....and a gas station where you can fill-up on discounted gas.....what more could you want!? Get a membership and try this place out....you won't regret it. It's totally worth it....whether you have a large family or single. The prices are great and the membership pays for itself.
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December 2021 by Hameed Khalid
If i am in position to terminate someone, i’ll definitely terminate the tire center staff. Always looking for a reason to delay your car’s tire service. Very slow in progress. I am not sure they may service 10 cars in 4 jacks in a single day.
