“I really appreciate the staff at arundel federal, they are fantastic! Especially the tellers, they are so nice and helpful. Thank you lady's, Jay with Evergreen Genes.”
8:30AM - 5PM
7926 Crain Hwy S, Glen Burnie“I always have a great experience while banking at the Glen Burnie location. JERMAINE, Audrey and the whole team are always so pleasant. I really appreciate them.”
“Excellent service provided by Mr. Thomas. Once we arrived, we were greeted, and while we didn't have an appointment, Mr. Thomas gladly answered all our questions. We then made an appointment to open a business account, and Mr. Thomas was extremely polite and helpful throughout the entire process. Everyone at this branch was nice, from entering to leaving the bank. Overall, it was a great experience.”
Open 24 hours
7301 Ritchie Hwy, Glen Burnie“This branch is rarely busy, which means excellent parking and very little waiting time, if any. On top of that, the staff are very friendly and more than happy to help out in whatever way possible. As a college student I needed a way to help build credit, but couldn't apply for a standard card. I got set up with a card specifically catered toward students wanting to build credit, and now have a great credit score. The two employees who are usually there to assist me are Cory and Josh. They're both knowledgeable and very professional. Given their relatively young age, they both were able to relate to my current financial position and offered me great advice. I've since moved to a state outside of PNC's operating territory, so I've had to switch banks - but I continue to build credit through PNC's student credit program with Visa. I couldn't be happier.”
“Had a bad experience a couple days ago but was contacted by the branch manager Bree for a follow up and she was the best. She made sure I was heard, apologized for the service I had and explained to me the policy and procedure. If you have any issues please ask to speak or get in touch with Bree. She is very professional and realistic. It was a pleasure speaking with her and glad I had the opportunity for her to hear me out and to hear her out as well.”
“Extremely friendly, knowledgeable and helpful employees that went above and beyond to help us resolve our issue. My family has been going to this location for many years (even after moving to a different city) because of the excellent experience and customer service that the advisors and employees at this location provide, especially Mr. Akbari!”
“Been with M&T for few years now. I was having a few issues , went there this morning and was greeted by Michele. She did a wonderful job at clearing things up for me. Just wanna say ,Thank you for all your help Michele !”
“I had an excellent experience over paying off my car loan. Each time I called, staff were courteous and very efficient. In less than a week I got a package including the title! Thank you all!”
“I went to this bank for the first time a few days ago. I had a slightly unorthodox transaction to make. At first Juana (hope I spelled it right) thought that it could not be done but her determination to make it work was admirable. She was not going to let that money walk out the door and it didnt. She brightened when the transaction was complete and I brightened too. I don't run into this attitude of can do it-ness much. Whatever she earns, she deserves more. I can't fully articulate how good that made me feel. Thank you Juana!”
“MY NAME IS NIKIA JEFFRIES. I’m currently experiencing an issue with a ATM machine malfunction. That happened on January 26, 2024. After filing a claim immediately over the phone. The next business day 01/29/2024 I attended Glen Burnie branch in Maryland. Where I was told, there’ s nothing much that could be done for me other than filing a claim. I immediately asked for the branch management. I was later, assisted by Miss Ebon’e J. The Acting branch manager who I truly believe went beyond and above to assist my necessary needs. She made all the necessary calls and emails. She was understanding, patient, and professional. Navy Federal credit Union will always have a recommendation on my behalf to my fellow, coworkers, families, and friends. I pray that all management are just as concerning.”
“Here now and will and management handled the line In a fast and friendly manner. While other customers wanted immediate service, I was in and out in 7 mins with around 8 deposits . This branch is always top in the area for bank of america!!!!”
“I saw mixed reviews for this location but Cassandra was exceptional and patient with opening a new account. We couldn’t ask for better service than what we received today.”
“I always go through the drive thru just to make my mortgage payment which is very easy and always get great service by the tellers there. Today I needed my 1098 and was told I needed to come in. I had no problem doing so, Glad to have been helped by the manager there Arthur Blair, got me in and out.”
“Had an issue at a Glen Burnie branch and wrote this bank off, but then I went to the White Marsh branch and gave them another chance and I'm glad I did the ladies at this branch are fantastic, very friendly and helpful and always extremely busy but still keep a friendly demeanor thru it all.”
“This branch customer service is excellent, and there's typically no wait time to see a teller. Maryam, one of the managers, is very friendly and provides helpful information.”
“Awesome Service
I had to pay my bill somewhere more than my bank limit, therefore called to the online service person, they tried to help me but somehow I filled the wrong information on online than their given instructions so that my transaction got blocked off, therefore I decided to visit here Trust office.
Yesterday when I stepped in here three lady at the front cashier/ teller welcomed me. I told two of them about my problem. They reply me to do same, make a call to the online person again (I know it is the system, I have to call, but I had more problem). Even though, I requested them because I couldn’t do self, now a lady hols me for a while, meanwhile an another fourth lady from her table walks at me in the waiting hall and asks me to provide a service. After listening me, she takes me at her table and she makes a call to the online banking helping person takes about 30 minutes to fix my problem and paid of my bill more than bank limit successfully.
Again I really appreciate with her who notified me since I stepped in and helped me smoothly, although why not there was boring time while calling and holding phone period, she had no pain in her body language. I noticed young lady her name on her table in the business card was Ashley Howard (I believe) and other three ladies are awesome so nice and polite. God bless you all. Thank you so much.”
“Nancy and Janet and their staff have always been great! We've had both business and personal accounts with M&T for about 10 years and could not be happier with their service. And this branch is by far the best - we've been to other branches around the Baltimore area to make deposits etc and I always think, "I should just go to my Glen Burnie branch."”
“I am not sure why some comments are not positive and/ or appreciative about this branch. Although, my own local branch is Linthicum, but a few times that recently I have been assisted by this branch, i have not seen and experienced anything but help, friendliness, professionalism, and enthusiastic customer service. during my last visit(s) I was assisted by one of the most wonderful tellers, Alley, and as always by the great manager of this location, Ms. Krystal. Krystal is very knowledgeable, helpful, polite, and a strong manager who goes extra mile to help the customer in the best way possible. Alley who I know her from my own branch and from long time ago is just a gem to Wells Fargo. She is so polite, helpful, knowledgeable and courteous to everybody. I really appreciate your awesome and priceless help. Management by Krystal is just "Krystal perfect"! :)”
Open 24 hours
7937 Ritchie Hwy, Glen Burnie
“Bruce and Chrisey from Northern Craft Construction Residential remodeling contractor Jim Tacka Senior Mortgage Banker Jim has shared information with us and our customers to help in the lending process. Jim has helped in so many ways to get our customers information on how to use Sandy Springs Banks money so we can keep our projects moving forward. Thanks again to Jim Tacka at Sandy Spring Bank we recommend him to people looking for loans to remodel up date or improve their home.”