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December 2023 by Wendy Taylor
A very good,friendly Bank...No appts needed go in and sit in the chairsSomeone will come soon to help you.The only Problem I have is after hours ATM machine is not working...
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October 2023 by Top Gunner
I would have given them a 5 star, but I was waiting there for at least 10 mins, and it was 3 tellers and 1 customer. Even though they told me that I would be next. I don't know really what the hold up was, but that was the reason I gave them a 4 instead of 5
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September 2023 by the vaden family
It’s a good location however, they do need to put a ATM outside for drive-through if you ever go to this location Mr.James Brave is your guy that man deserve a raise he go above and beyond for customers, and I am so thankful that he is there however, one person to avoid when you walk in, especially if you are a brown skin person will be Audrey Carpenter every time I go in there before Mr. James got there and even while he was there, she just always make me feel a certain type away I truly believe that she don’t like brown skin people. I’ve always had this feeling when I’m around her she will sit there and stare at you and give you these certain looks, and it just never sat right with me, so once again, I’m thankful for Mr. James being there now anytime I need anything that’s who I go to. I avoid her at all cost and no establishment should ever have people that is secretly racist towards others working for them and especially an establishment like this such as a bank is completely unacceptable
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August 2023 by Candace S
I would give this TD zero stars if I could. I'm a business owner who walked in and was discriminated because of my race and nationality. I was told I couldn't talk to my husband in front of the tellers and that we weren't allowed to make separate transactions as separate people and that I was messing up "the info structure" by saying we would make two seperate transactions. Who goes outside the bank to talk back and forth to the teller and their family members? I have never walked into a bank and not been greeted or asked how can I help you. This is the worst banking experience I have ever had. I was told for no reason that they refused to serve two different people. They must not need the money or the business. I will pray for that teller. Kindness goes a long way. Go to Capital One. They are a 1,000 times more friendly.
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May 2023 by Robin Harnish
Love TD! I've been banking with them for years. Great customer service and online baking. Always there when you need them even at 11:45 pm. Open 7 days a week 24hr customer service!
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May 2023 by Erika Ojomo
Jermaine and Anthony are great! Their customer service is on point and we never have problems with finances because of them!
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December 2022 by Laura Richardson
They are shady racist. I am white. But I have witnessed them treat people of color poorly. This is so pathetic. They have corrupt practices. I use PNC now. So far so good. Have had them for 5 years. I had an identity theft with TD bank. Though I think it’s their own people doing it. I only recouped 3 of the $4000 supposedly taken from identity theft. Yeah ok. Lesson learned.
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November 2022 by Igor
I've been a customer at TD in the state of Delaware for over 7 years and really like it. But I vista's this location out if state and was denied my own funds, the drag me through some process with upper management emails and embarrassing me in the branch. I wouldn't withdraw my own money. I totally under stand by this location has less than 2.5 stars the service is disgusting mainly coming from the bank teller Audrey. I will never come back to this branch again and will file with corporate.
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August 2022 by Auder Garcia
They stoll my money and charge me the overdraft... I don't recommend this bank
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June 2022 by J G
Awful. Called ahead to be sure they had $20k on hand to purchase a car.Arrived a day later, and denied the $20k in cash.What reputable bank doesn’t have $20k cash on hand?
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June 2022 by Laura Stover
They are shady racist. I am white. But I have witnessed them treat people of color poorly. This is so pathetic. They have corrupt practices. I use PNC now. So far so good. Have had them for 5 years. I had an identity theft with TD bank. Though I think it’s their own people doing it. I only recouped 3 of the $4000 supposedly taken from identity theft. Yeah ok. Lesson learned.
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May 2022 by FM
Went to try and get out my money I was racial profiled because I was black I wasn’t suppose to have what was in my account I went to another branch and got my money out with no problem.
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February 2022 by Johnyvan
Went to get a debit card for my wife and they gave her a card that didn't work had to go back to get it straight while the awhile looking at me with a d*** look on his face
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January 2022 by Zoe-Rose Cross
This is the 5th time I went to this branch and it is closed when the bank is supposed to be open. No closed sign or anything. Very poor management and unprofessional tellers. Extremely dirty in the parking lot food left and trash every where. By far, the worst TD Bank branch in the DMV area. TD Bank DOES NOT value their customers. Time to make a banking change in the new year.
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July 2021 by Latonya Jones
The is the worst bank in America to go to do what I did get the federal reserve and you'll get your money back
