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March 2024 by Kirsty Roberts
This is the slowest place ever!!! Any time I’ve ever been here the orders literally take forever. I’m a dasher and ive always been made to wait at least 15-20 minutes for an order that was supposed to be made and ready to go. The employees are never friendly and act like you are bothering them when you ask how much longer the order will take
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February 2024 by Not a Bot
I had a bad experience with this Pizza Hut before where they left out items. I called and after dealing with terrible customer service finally got a small amount of store credit. I tried giving them another chance recently and the food was all cold in spite of the claim that it had just come out of the oven. The pizza had almost no sauce on it. The wings had almost no sauce on them. I don’t want more store credit or an apology. I would just advise people to go to a different location. Maybe it will be better. I won’t be ordering from here again.
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February 2024 by Tri Truong
Absolutely rude employee. Took them 1 hour for a pizza, and when I asked she was rude about it. I understand its super bowl and order back up, but I am paying so there is no need to be rude. WONT EVER COME
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January 2024 by Lemonade Pink
I'm very disappointed with them. They can't even do orders correctly.
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January 2024 by Judy Hensley
Service was good and prompt.Parking: Parked close to door.
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January 2024 by Michael Ridge
I can't believe the review I posted yesterday has DISAPPEARED!! I will try to replace that masterpiece but something tells me that it won't have the FLARE of the original.I placed a mobile order for this location on Ritchie Highway in Glen Burnie at 2pm on Wednesday. I got to the restaurant at the designated time and was happy to see that the order monitors said my order was READY. When I was finally acknowledged at the counter, this somewhat clueless woman handed me part of my order out of the warming Station & handed them to me. I stood there as she stared back at me. I informed her that I was still waiting for some of my food as she replied, "yeah...wings." She then turned around and walked away leaving my other food items on the counter. About 3 minutes later another woman (who you could clearly tell had no desire to be there) came up front, put my food items BACK in the warming station to turn around and START TO PREPARE the rest of my order. After standing there for a total of 18 minutes my order was finally handed to me. The unhappy associated didn't thank me, apologize or even attempt to give me an explanation on why it took so long for me to receive my food.How can a business run like this and people still have jobs?? If you're that unhappy or dislike your job that much please QUIT. At least communicate with the people you come into contact with. A greeting or a thank you would have been nice...just saying.As far as the food goes, it was just terrible. Most of my food was damp & cold by time I got it home. I DO NOT RECOMMEND this restaurant...unless you have a big desire to be DISAPPOINTED.I must say I hate coming here, but I was forced to do so because the Pizza Hut on Park West Drive was OUT OF BONELESS WINGS yet again. But I will save that rant for another time!!!
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January 2024 by alex diaz
I ordered a delivery from pizzahut directly. You guys chose to send a doordash driver which is completely fine except that the pizza box didnt come in a deliverybag and there wasn't a seal on the box. No seal means what?You do the math. The pizza looks good but still, anyone can spit or do crazy stuff to the food on the way here.
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January 2024 by Kyle
One of the newer stores still miss the old classic design with the fire pit .Parking: OkKid-friendliness: Personal pan pizza classic kids
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December 2023 by Shaquona Ford
Received cold pizza, driver named gerson ate our wings, no on answered the phone.
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December 2023 by Matthew Crance
Wings were good (bone in). Did not give enough Marina Sauce with the breadsticks. Was barely enough for even 1/2 the order... Why are we skimping??? They use to be much bigger!
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November 2023 by andrew walker
11/4/2023 12:08 pmI came in to order a pizza special with a drink the lady said the only drinks they had was water and I couldn't get water as my drink.and she was unprofessional like if she didn't want to be there and she barely spoke to me.Africa America girl /heavy set girlMy receipt said the server was rickilynn
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October 2023 by Kara R
Our pizza was cold. An employee took it out of the oven and left it to help another customer. For more than 5 minutes it sat on a counter. When we got it back to our hotel, all the toppings had been placed in the center of the pizza so it was both inconsistent and hard to eat. Would not recommend this Pizza Hut.
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September 2023 by Pam Flynn
Ordering with phone app is easy. Pizza ready at time quoted, delivered to car as requested. Everything was perfect.
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September 2023 by Lionel Edwards
Good food, but sometimes it takes a while to get the food
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September 2023 by LATASHA R.
Ordered Pizza on Sunday when they opened. Perfect classic Pepperoni Pizza was the best. Friendly staff. would recommend
