10AM - 8PM
6621 Ritchie Hwy, Glen Burnie“We just went there to resolve a misunderstand. Yesterday, we went to add 3 lines and something got mixed up with the info. We went back today and Rodney help us. He was very nice and explained and answer all my questions. We solve the problem and left we what we were looking for.”
“Jian, the store manager, is fantastic. I've had several great experiences in the past, from the Waugh Chapel store to now the Severna Park store. I tell everyone I know what a great job she does.”
“thank you soooo much for all your help mr.Kyle , you have been nothing but great to me and my daughter from the time we came in to the time we left‼️we most definitely need more people more more in t-mobile like mr. kyle?hes most definitely the best ask for mr.kyle”
“One of the best T-Mobile store there is. Customer service is top notch, and they provide you with all the promotions available without hurting your pocket. Best recommended in the area!!”
“I've been using this Boost Mobile Store for cellphone service since 2014. The representatives have been nothing short of professional, efficient and cordial in so far as customer service. I don't remember ever leaving this store unsatisfied with an agents attitude or otherwise Boost Mobile representation.”
“Had port networks installed after two years of xfinity (which was horrible). It was nice talking to someone real on the phone.The two technicians, Matthew and Brandon, who came to help were amazing and extra friendly. They were professional and set up everything in an incredibly organized way. The internet also runs well, so no complaints at all. I can't recommend them enough!”
“Cameron - top of the line associate. Very pleasant. Answered all of my questions. (Even the dumb ones). It you don't give this associate $100 per hour more, you're crazy.”
10AM - 7PM
1209 W Pratt St, Baltimore“I have been with boost mobile for over 10 years nd I was with out a phone for 3 goin on 4 months but with the help off the 2 young beautiful female who worked the morning of 12/10/2022 I walked out there a very satisfied customer…….Keep up the great work”
“If I could give this location & staff 10 stars I absolutely would!
Me and my husband came into this store to view different phone plan options.
At other locations like T-Mobile & AT&T they were very pushy when it came time to exploring different phone plans. But here at Verizon, Amon was super helpful (not pushy at all). He gave us our space to make our decisions!
We later came back about a month later to pursue the Unlimited Plus plan. Again, Amon was super helpful, patient and kind. He answered all of our questions, gave us a clear view of what our phone bill would be before hand, showed us many different options. Hands down one of the best retail managers I’ve ever dealt with in years! And in 2024 great managers like Amon are very hard to find. So, I give him and this store a lot of props!
Everyone should definitely look into this location if pursuing Verizon.”
“Stephanie is extremely great highly professional, poised and definitely a great positive person with an uncountable amount of patience. She is diligent in her work & I hope that she sees this review. Be kind to others and others will be kind to you!All the best,Mr. Davon”
10AM - 8PM
2500 Boston St #4, Baltimore“Great place to visit!! Gabi, Ella, Toya, Cherry, and Henry all were AWESOME!! I came with my family and my brother and his family. Henry and Toya helped me out and since my sister in law speaks Spanish Gabi and Ella helped them!! They answered all my questions and same with my brother family!!”
“Shout out to the Pennsylvania Avenue Boost Mobile team ⭐️⭐️⭐️⭐️⭐️A few weeks ago I came in about 20 minutes before closing.I usually try not to show up to places that late . Moe didn’t care about the time. I was greeted with a smile and quickly taken care of. She explained the details of the screen protector I purchased and even assisted with putting it on. That was helpful because i didn’t know how to get the cracked protector off safely in the first place.It’s a 50/50 finding good customer service near closing at times. The other young lady at the counter was also servicing someone with a smile and a wonder attitude.I most definitely felt like a valued customer.Highly recommend and I will be back.”
9AM - 7PM
1002 Fleet St, Baltimore“A review for my fellow introverts: 5 stars is entirely accurate.
Immediately welcomed by two reps from the front desk. One rep was busy helping a customer; the other was Justin, who asked how he could help. I'm one of those introverts who will call the store while in the store rather than interrupt someone to ask for help. Their approach eliminated all the usual stress.
Justin helped in the way a friend would advise you - true pros and cons without pressure. Simply information and his personal experience. He listened and asked the right questions without bias.
It's really a seamless team effort. When Justin went to the back, another rep instinctively stepped in just to be present for availability.
Sorry for the long story. I will stop here, but there is so much more good stuff. They really are an extraordinary team.”
“Alexander was so incredibly helpful. I had a very challenging issue and Alex was so knowledgeable, helpful, and kind. I very much appreciated his help and would highly recommend him.”
“Excellent for the two new phones lines but the phones older phones experienced many small technical issues. My internet signal is horrible for home. Customer service is excellent and they help me stay connected. Thank you!!”
“I recently visited Tmobile to get a new phone, and Mike was incredibly helpful! He was informative, patient, and made the whole process so much easier. Switching over to a new phone can be stressful, but Mike’s assistance made it seamless. His knowledge and willingness to help really stood out. Highly recommend asking for Mike if you need help with anything at the store!”
“Had to upgrade my phone. Been with Boost Mobile for over 12 years just wish that would count for something on my upgrade prices. Gotta say I love my LG phones tho. Android for life.”
1 - 4:30PM 8AM - 12PM
406 Headquarters Dr #201, Millersville“Have required a number of service calls over time. All have resulted in positive results. Cable internet is highly reliable as has been cable service. Customer for 20 years. Rates have been very reasonable when compared and I have hookups for 2 cable companies and other options.”
“We came in to activate my new iphone 15 pro because we were having some problems with doing it at apple and needed some assistance from Verizon directly. Dylan was more than happy to help us and did an amazing job assisting us through the process. Will definitely come back here! If you need help with anything, ask for Dylan he’s great!!”