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November 2023 by L. H.
11/02/23 - My experience with Nurse Shannon has been great thus far! However Donna Boatman (she left a 5-star review down ??), one of the office staff is extremely rude, disrespectful, unprofessional and dishonest.11/06/23 - I called to speak with Nurse Shaylyn or Nurse Shannon. Donna told that they were were not available at the time. I asked for a return call. No one called.11/07/23 - I called the office again because I have yet to receive a call from Nurse Shannon or Nurse Shaylyn. I mentioned that I previously left two requests for a return call and no one called. Donna informed me that Nurse Shannon says that she was waiting to talk to Nurse Shaylyn about a document that I requested. In either of my phone calls. I never mentioned why I was requesting a return call because I wanted to report Donna's demeanor. Moments later, I visited the office and requested to speak with Nurse Shannon. I was told that she was not available and that she had no availability to speak with me today. I was now told that I needed an appointment to speak with Nurse Shannon and that the next availability was on 11/14/23. I insisted that I would be willing to wait however long it took to speak with Nurse Shannon because this is a time sensitive issue. Donna called the police to tell them that I would not leave.From what I understood, nurse Shannon has an open door policy when it comes to resolving patient complaints/issues. However having the police called on just because I offered to sit and wait for Nurse Shannon's availability is the exact opposite of that.I even resorted to looking up Nurse Shannon via social media and have yet to receive a response.I accepted the 11/14/23 appointment and left the office. I have never been treated this way by a doctor or their staff and I do not appreciate being treated in this manner. I am left with no other option than to leave this review and find another P.C.P.
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October 2023 by Chassidy Agrali
The whole facility and is super clean and professional and cozy. My nurse Tamika made sure I felt comfortable through the whole blood work process. She was patient, professional, skilled, and informative, making her job look like a breeze!
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October 2023 by bp bc
New first time patient here. I we would definitely recommend coming here,from the first call,to coming in for my appointment ill say that everything went great. They scheduled the appt in a very fast timely manner. This place was very clean with a good atmosphere,Everyone was very friendly and Professional all of the Staff and Doctors Etcetera..were Wonderful Kind,an very Caring,and they all had nice attitudes an demeanor. Me and my Woman felt very comfortable and at ease from the moment we entered the office,we were very impressedeverything was handled Throughly in a nice timely fashion which is great,my time is very important especially when you have kids to care for and a mother to help out at home,animals Etc.. we i give A+ 5-Stars Very happy i chose to come here, it really really does take a big load of Stress Off knowing that I have found a Great Doctor. It makes all the difference in the world. We would Recommend this place to anyone! So if your considering coming to this office then you made a good choice. All in all,we give this place, Health Relief-Glen Burnie! 5-Stars
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August 2023 by David W.
They really care about there patients and the health and mental health
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August 2023 by Nikki Ann
I first started going here back in 2019/2020 for suboxones but after I had my daughter I been having bad back issues so I went back to pain management!! I just recently returned this year to get back on the suboxones & everything was going great but due to funds one week I had to miss because I didn’t have Uber money well I go to make a appointment & I don’t even realize it’s with Shannon because I didn’t care for her the last time I was there in 2019/2020 When I went back I was seeing the other lady there I guess her assistant maybe Idk but anywho I go back and everything going great with this one lady but then I go all the way out there only to get a week worth of meds and I see shannon she refuses to give me anything at all told me I need to get off some of my meds first and said because I had methadone still in my system which of course I didn’t take meth 3days before going cause I knew it can throw u into withdrawals and back in 2019/2020 I had made the switch needless to say I paid $30 for a Uber to go back and forth
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July 2023 by Donna Boatman
Amazing Primary Care office! The providers are wonderful and they truly care about their patients. They go out of their way to help their patients obtain optimal health. The staff is welcoming and the office is decorated so pleasing to the eye. I can’t say enough about this practice. A++++
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June 2023 by Skully10 Cr3w
Let me drive all the way to Glen Burnie just to call me 5 minutes before the appointment and say they didn’t set up the right appointment. Inconsiderate, unprofessional, and does not care about the client
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June 2023 by Karen Berry
Everyone is very respectful, professional and nice. I didn't feel judged, they made me feel comfortable with an embarrassing situation such as addiction. I have been going to Dr. Martin for about a year and a half. I have since made her my primary doctor too. Tameka is Awesome ❤️
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March 2023 by Renee Brown
I’ve been seeing Dr. Martin since 2018. I wasn’t in a good place and I hadn’t had a primary doctor in years prior to meeting her. She was kind, took her time to get to know me, is always very gentle and down to earth. Dr. Martin helped me to understand medical issues that I would have never known about had I not continued to see her for my primary health. She supported me through my pregnancy and on going medical diagnoses.To Black Women and other people of color, I would strongly recommend Dr. Martin or anyone in her practice. Often, our medical concerns are dismissed or looked over when we are treated in general practices where we are not usually treated by people that understand our health and lived experiences. This has never been the case with Dr. Martin as she is very thorough and knowledgeable.
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March 2023 by Christine Rathyen
I first met Shannon at her previous place of employment, before she opened Health Releaf. Having a smart, compassionate & dedicated provider is truly a rare thing these days, so of course I followed her when she made the move to self-employment. She’s a great listener, & incredibly knowledgeable.Of course it doesn’t matter how amazing the providers are without an outstanding “front of the house” crew. Everyone I’ve met at the practice is phenomenal. Yet more evidence of Shannon’s brilliance:)I need to give a special shout-out to Ellie, here. She’s absolutely crucial. You’ll probably meet her if you call or have an appointment, but she does SO much more than that. Smart, patient & always willing to go that extra mile (with a smile)!I appreciate Shannon, Ellie, Donna & the whole Health Releaf team more than words can express…it’s nice to be treated like a human being worthy of respect & care.Mahalo Nui Loa, ladies!!!❤️
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December 2022 by D F
Very professional, efficient and responsive. Was having trouble finding local provider for Vivitrol IM injection without going thru their IOP or OP program. I had just completed an in-patient program but they are 2 hours away and not convenient to get monthly shot. Health Releaf and Dr. Kemi are life-savers as they took the time to discuss the particulars of my situation and worked with my insurance to obtain and provide the shot. If you go on the Vivitrol website, the other providers listed are going to tell you to enroll in their IOP or OP program just to get the shot monthly. Heck one of the providers listed never answered the phone!! Call Health Releaf to obtain the right level of counseling and medication to support your life long commitment and journey.
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December 2022 by Madison McLean
Scheduled an appointment today, and I had a hard time finding their location and unfortunately was running very late. The office still saw me and my rapid covid test was swift and super easy. I really appreciate the offices' patience and understanding especially during times like these. Thank you guys so much!! And everyone please be safe with the new covid variant. Happy holidays :)
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December 2022 by Becky Hammer
Dr Shannon Martin's practice and team at Health Relief are welcoming, understanding and offer health care that really does care. Great communication and very easy to talk to about any concerns. I highly recommend their services!
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December 2022 by F Fla
This place can be nice sometimes but generally it’s a disorganized mess. Be prepared to receive attitude from the receptionist, Ellie. The Dr is generally helpful and listens to you. Although she has made some mistakes as well. Sending my prescriptions to the wrong pharmacy even though I triple checked that they had the correct address. Telling me I could call the front desk and request refills of my prescriptions, but then when I call, receiving attitude from Ellie who says I’m not allowed to call and request a refill unless I pay the $50 co pay and come in for an appointment. It’s not uncommon to deal with bad attitudes and poor communication from Drs offices. So at the end of the day it’s a pretty average experience.
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December 2022 by Christie Bennett
I highly recommend Dr.Shannon Martin and her team for quality and compassionate care as a primary care doctor. Dr.Shannon helped me through the first round of Covid as I was experiencing "long-haul symptoms". My health began to improve with her care and I continue to see her routinely.Recently, I was having a personal issue right before the office was closing and the front office staff were quick on their feet to help me! Ellie and RaShawn worked quickly together to make sure that my issue was resolved immediately. That is true dedication and really made my day better. I am always pleased with my visits and refer this office anytime I can.Dr.Shannon also does MMCC for patients that need alternative medicine which is amazing for patients who are sensitive to conventional medicine. Shannon and her team are one of a kind, so make your wellness visit today!
