“I LOVE this place! Friendly and knowledgeable staff. Not in a hurry and have time to speak with you and offer suggestions and help you find the right item! Outstanding customer service all the time!”
“I ended up at my local Glen Burnie store and didn’t have my wallet. The local customer service is always on point.
I’m grateful that they knew me and they helped me through the check out process with my Tractor Supply membership account.
Hands down the BEST CUSTOMER SERVICE AROUND!”
“We purchased carpeting from this Home Depot store. Claudia made sure we were buying the carpeting that best met our needs.
When it came time for the installation we had a problem with the delivery of our carpeting. The store manager Paul got in touch with the installation crew on a Saturday morning and had them contact me to coordinate the installation. Paul then called me back to make sure the installers had contacted me. That's great customer service.”
“I HOPE this gets to the Manager or the Owner of This particular store in Glen Burnie because I just want to say with my whole heart that I was treated SOOO VERYYY NICELY & ABOVE & BEYOND by the ladies Trish or Tricia(she has pretty blue hair)& Also the other lady name Vicki that works with her at the Very front of the store at the customer service counter. I came in to look for something & the young lady & Trish/Tricia helped me by pointing me in the right direction & I didn't see it & then Vicki looked it up to help assist me to find Exactly what I wanted. We Both went to the aisle & it wasn't on the floor but instead it was up on the VERY TOP shelf & Vicki generously went to get the step ladder to climb up Safely to get it for me just so I can be satisfied to get what I came for & I'm telling you I REALLY DO APPRECIATE THEM BOTH & I Seriously HOPE & PRAY they get NOTICED & REWARDED for this bcos Every store don't have Great staff that Literally greet you & Also help assist you like way they did just to make sure I was happy. I was put First & Treated VERY NICELY WITHOUT A DOUBT & They're Always sweet to many others & greet them with the same respect & hospitality just like they gave me. This is my regular store that's near me that I go to for the things I need & I Wouldn't want this to go Unmentioned or Unrecognized when they BOTH
definitely should be recognized for their hard team work & that's what it's all about....Thanks So much ladies, You're the Best!!? ? ???”
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
8:00 AM - 7:00 PM
6650 Ritchie Hwy Route 2, Glen Burnie“Doing a review for someone else.A worker named ms Debbie was GREAT, she wwnt above and beyond when none of the other workers could help. He( shopper/customer) went to customer service and they couldnt help, tools peeson couldnt help. Ms debbie found the item that was being looked for, went back to recieving, pulled the items and then brought them out. She was supwe nice and professional, she knew what she was doing. Need more people like this.”
“HD is typical box hardware store with competitive prices to the " other" box hardware store. Sometimes items vary between locations. Easy access and parking. Staff is usually knowledgeable and helpful by answering customer questions”
8AM - 8PM
601 New, E Ordnance Rd, Glen Burnie“Jimmy helped me decide which keyless lock would be best for my rental apartment. He was very patient and took time to answer all my questions and have me tips on things I didn't think about for safety issues. Thank you!!”
“I had Robin help me in the store and assist me with obtaining a storage rack that was on sale. I never go to Harbor Freight Tools, but she was so knowledgeable.
She is an asset, a beacon of light and joy anywhere she goes! I hope every time you come here she is fantastic and remember to be kind to Ms. Robin”