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July 2024 by John Rose
Jamie was what a retail worker should be She was invested and in-tuned to our needs
Polite Professional and went well beyond our expectations She found exactly what we where looking for Keep that smile going Jamie
Thanks So Much
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June 2024 by Keystal Nieves (K)
I found what I was looking for easy
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June 2024 by Donald Jackson e
Donald E Jacksond
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May 2024 by Daryl
Key in the shoe department was friendly and very helpful...I was looking for a specific type of shoe and have a hard size to fit. Key was knowledgeable about the shoes and brought out many pairs for me to try on..found a great match and left happy...nice to see customer service the way it should be
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May 2024 by Chris Rogers
N good place to shop and has allot of shoes for everyone of all ages. Friendly staff and no line waits
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April 2024 by mae g.
I was here yesterday. I have been looking for new sneakers and had a particular brand in mind. After an online search I found this location sold the brand and had some selections. I wasn't sure what to expect though. I usually order online. I don't usually shop here. Plus, I'm of a certain age and can recall when shoe horns were standard in shoe stores. It was around 3pm. I expected few sales ppl to be around. I walking to the sport shoe area, looked for my brand choice (score 1), selected a few options and walked over to another brand and picked a selection. Then looked for sales ppl. There were 2. (score 2). They were talk to each other and stocking the wall. I asked for help and one came over. (The other one continued stocking and was helping another customer who was already there.) I explain to my sales person what I was looking for and showed him my selections. We chatted about my options and where to start. (I have a wide flat foot. I wear sneakers for all most all of the time. The brand I was looking for was highly spoken of by EVERYONE I asked who had them on. I was also very specific about the color of the shoe AND the color of it's sole.). Nate (my sales person, and score 3) was very congenial, patient, knowledgeable and empathetic. I tried on about 8 or 9 pairs of shoes between the two brands and various sizing (Women's vs Men's). He never made me feel rushed, like I was an inconvenience, simply being tolerated or ignored. My experience there with him was unexpected and appreciated. And yes, I found the shoes I envisioned before I walked in...plus another pair. We need options you, you know?!! Nate is a gem! I hope they have more like him working there.
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February 2024 by Cory B. Flowers
I liked the Ravens display!Items where pricey!!
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December 2023 by sean fortune
Very nice employee
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November 2023 by James T.
Checked on whether the Waugh Chapel store had an expensive treadmill in stock for pick up. Confirmed that they had it in stock on Saturday for pick up. Arranged for truck, and some help in place to carry said treadmill inside my home after purchase. Made purchase online, only to be advised that the treadmill "wasn't in stock" at that store. Called the store and got fed a bunch of nonsense that it wasn't in stock. Incredibility unprofessional store. Dick's is basically one step away from being a third world tshirt stand w/a few sporting goods thrown in. Stay away from this store if you need something you can't pick up off the shelf and purchase at the counter. Online service was no better. Completely incompetent.
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October 2023 by Chaz Klemkowski (Tuna)
They never have my size apparel or items in stock. Very small selection for youth sports. Customer service is extremely poor.
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August 2023 by Ailsa Barber
I ordered some tennis shoes the guy never ordered them for me...I really need them to help me walk a little better thanks alot for nothing ?
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August 2023 by Sol Celeste Rueda Santillan
I like the store and the staff's service.
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August 2023 by Sandi Dahling
Nor real helpful
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August 2023 by Philip McCracken, III
At the moment, the only place to find sports and compression gear
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August 2023 by Gregory Croteau
JD was the man. Great energy, and was super helpful
