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December 2023 by Joel P.
Great store! This is my usual place for gear shopping. They have lots of selection and the staff is super helpful.
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December 2023 by zyon barnes
TOP NOTCH CUSTOMER SERVICE!!! This is my first bike and first time shopping at cycle gear. The store didn’t have a few items I wanted in my size but the staff ensured I didn’t leave the store without ordering them and making sure all my questions and concerns were answered.(at a great price too! I nearly saved $550) I wish I could give 4.5 stars but not being able to try on items in my preferred size and color while in store takes off half a star. With a full inventory 5/5 star store
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December 2023 by Fort Howard Firewood
As always I was taken care of quickly. Everything was explained fully. Accessories were offered. Arrangements were made to get the accessories installed. Checkout was pretty quick. Completely satisfied with my purchase. Repeat customer. My motorcycles are my life and I travel cross country often. This is my go to spot for gear. I have had the same salesperson and he gets it right every time. And remembers my name. I guess you could say I am completely satisfied.
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December 2023 by Michael Smith
Went in for a helmet & the inventory was so big….my brain couldn’t process it. Great dude, sadly a Chicago Blackhawks fan, helped me find the right fit for my oddly shaped noggin.
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November 2023 by vanessa moore
Very nice employee! Greeted us as soon as we walked in, checked on us as we were shopping around, very nice and informative. We will def be back for future needs.
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November 2023 by Chad
Great helmet selection, great service. This was my first irst time to the new location... The store looks amazing and the amount of items available to actually try on was great. Will definitely be going back.
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November 2023 by James Magrath
Excellent customer service! Did me a solid and had my interest in mind. First time there and I will be back for sure!!!
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October 2023 by Kelvin Dyson
From the moment I walked into the showroom, I was very impressed with how well the store was organized and very clean. I was greeted with great professionalism and every question was answered with magnificent knowledge. I would recommend this store to anyone.
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October 2023 by Debora “Tutty” Tuthill
Love this store. I always have a great experience there with both the selection and the store employees. They're always eager to help.
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September 2023 by BluphantCycle
Stopped in after picking up oil in Elkridge, as I needed grip glue....just that, and this location showed it had it in stock. I showed up about 8 min before they opened, glanced at my phone, looked over and saw the OPEN light on. As soon as I walked in, it was stunning.All kinds of parts, apparel, tools.The biggest impression was the gentleman that greeted me, as I walked in the front door, he was walking up front from their back area, and I was greeted with a big smile, chuckle, and wave: "Good morning!"I started laughing and responded to him as someone I had known for a while. I believe his name was Dallon. If I misspelled the name, I do apologize, as I was only able go glance at the name tag without being odd.Regardless, they had the grip glue. Incredible store, and worth the ride.Thank you, Dallon (again, if I got the name wrong, it is not intentional), for helping me out and being someone you want to encounter, after being on the road for hours. My best!
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September 2023 by morganz118
Store was fairly busy and definitely understaffed, but the manager still found time to come over to help me out with my helmet. No time constraints. No pressure. Will definitely be back for more gear in the future ?? ??
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September 2023 by Mike Scott
The employees at this location are always willing to entertain my ADHD shopping trips, giving me plenty of time, and answering my questions to the best of their abilities. Decent selection in the store, but the workers make it the best.
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September 2023 by Brandon Mollett
The service was incredible. I made a return and then bought a comm system. The gentleman helping me was knowledgeable, professional, and welcoming. He also installed the comm system. I can’t speak highly enough about how positive my experience was.
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September 2023 by Stacey
Customer service was great. I didn’t give a 5 - star because all the items I was looking for was not physically in inventory. Great experience though
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September 2023 by AgingPersian
Had a wonderful experience! Fantastic customer service (Dillon?). Buying a helmet after 30 years of not riding and I was completely overwhelmed. Dillion took the time to help me with finding the right helmet. He was very helpful and very patient! I will absolutely return to this store for my future purchases.
