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August 2024 by Howard Mike Kramer
Their Geek Squad is AWESOME
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August 2024 by Lisa M.
I bought a mac book from this location in 2020 and did not expect to have to need repairs. my son informed me that his computer would not turn on or charge. of coarse that's the only info my son was able to tell me. first off I did not know the geek squad was still around. I made an appointment online but in the meantime I called people who I knew with apple products and all they could tell me was best buy is going to charge you an arm and a leg. I started to call around and got quotes for other location ( NOT BEST BUY) and was quoted 90.00, 50.00 to 180.00 for a diagnostic test. best buy call center rep informed me that the first 20 mins is free. I went on google and saw only the horrible reviews and did not want to go to this location. I decided I was going in and only allowing them to look at my son's computer for 20 mins and that's it. I was greeted by everyone I encountered. I wish I got the young man's name who helped me but I thought I would see him when I picked up my son's computer. Dustin was so helpful and professional. he told me he would keep me updated before making any repairs. he called me and told me everything was okay with my son's computer and I could pick it up. when I picked up son's computer everyone greeted me once again. James was very nice and informative as well. I am so glad I did not go off of these reviews, I hardly ever write reviews but I hope this will help with anyone who need to visit this location.
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August 2024 by Abigail Afful
Nice place with lots of electronics, nice customer service. I gave 4 stars because I believe there can improvement everywhere and in every walks of life, so I don't really give 5 stars, although perfect.
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August 2024 by Raymond Washington
Expert service
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July 2024 by Tracy Flowers
My geek squad tech guy was awesome 10 out of 10. Recommend Best Buy’s.
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July 2024 by Debbie Romeo
Our salesperson was great. He was knowledgeable and was able to answer all of our questions. We bought 2 TVs. Very nice store and the employees are all great!
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July 2024 by Robert Platter
Staff seemed uninterested in helping customers.
Very few staff present.
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July 2024 by Pat Davidson
The team was very helpful
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July 2024 by Anny Turbyville
I haven’t been in a while but I have an online account so I usually don’t have to go to the store. For some items though I like to have a person to talk to, to get additional insight on something I’m considering buying. I went in last week just for a smart card for my camera because I needed it that evening. I’ll say my experience was mixed. I had a couple of very simple but specific questions and it was unpleasantly difficult to find someone to even acknowledge me. Happy to say that, eventually, I did find someone who was both kind and helpful.
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July 2024 by Keon Tobin
Great customer service experience
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July 2024 by Alexander Jones (LumberJones)
one of the worst bestbuys I have ever gone too. almost never have anything in stock, and store constantly looks like it's recently been robbed or is shutting down.
Staff is great though. they are not the problem.
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July 2024 by satinder singh
Always best
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July 2024 by notta brat
Lovely food as always... 5 stars is for the food the servers and even the store... loved it all
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June 2024 by vincent colangelo
Could not get someone to help me find what I was looking for I will never go back it was to frustrating trying to find help and look for the cable.
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June 2024 by Ralph Dinkins
Picked up a PS5 and was in and out
