7:30AM - 5:30PM
12126 Long Green Pike, Glen Arm“I'm always so grateful for Falkenhan's. The staff are incredibly helpful and go miles beyond what is necessary to make sure you get what you need. Today one staff member came up with a brilliant solution to a challenge I was facing - I would never have thought of it myself! Come to Falkenhand's for a far better hardware shopping experience than big box stores and online.”
“Stopped in one hour from closing to get car keys copied. Although it wasn't an easy key cut (2010 car with a transponder in the key blank) Chris was fantastic and even took the time to go out to the car to make sure they worked. Fantastic customer service. Thanks Chris! You are truly a gem!”
“As an electrical contractor we use Shepherd electric for a lot of our material purchases. Our rep, Gary, is great! He stops in and checks if we need assistance every week like clockwork. He is always friendly and very knowledgeable. Their prices are very competitive and the service is top notch. Highly recommended.”
“Came looking for replacement handle for a tool I've had for fifty years, but was not in stock personnel was able to order and I'll be whole in a week. Very helpful staff.”
“I bought a 56” roller cab at the Parkville store and had it delivered to the store. Everyone there was very helpful with the whole process. I chose this store after having difficulty with the employees in Edgewood. When I picked up the tool box, Evan at the store helped me load it into the truck. He even climbed in the back with me and helped squeeze it in. I definitely would not have been able to get it loaded without his help. I will be taking my business there from now on because of their great customer service.”
“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
“I came in looking for a magnetic to try to get my charger out of my phone charger port because it broke and git stuck in it and Daniel helped me got it out and fixed it I'm truly thankful for that”
7AM - 5:30PM
1333 Jarrettsville Rd, Forest Hill“An old school hardware store with your basic needs for most jobs you're doing but it has tons and tons and tons of wood for building materials you could literally build a house from the small hardware store.”
7AM - 4:30PM
7415 Harford Rd, Baltimore“If you need pipe fittings or anything to help you complete your work they have it in the store or they will find it for you they also have tools for everything situation you find yourself on these guys know plumbing. Open until 5 pm knowledgeable”
“I like how friendly the staff is and are always willing to help with any questions I ask and have the knowledge to properly answer them. The location is nice as well. It’s better than navigating through downtown bel air for sure.”
“Stopped in today to look for some last minute Christmas gifts and the staff greeted me at the door and were extremely helpful with suggestions. Excellent customer service, clean store and a good selection. This is now my go-to location for Harbor Freight.”
“This is a fantastic shop to expand your tool collection. They have a rotating inventory of used tools, and the prices are good (especially for what I am looking for) The employees are friendly, and everything is easy to look through.”
“I just stopped in the store to try to figure out how to repair a faucet at my house. Kary was incredibly knowledgeable and went above and beyond to help me. It was just so appreciated. This place is awesome for your plumbing and bathroom and kitchen needs. Highly recommend.”
“Visited this store on Friday afternoon (3/24/23). Andy greeted me with a smile and was excited to help. I didn't leave with any parts/order cause there isn't a Grainger store close to home. So I need to do some more information gathering on my end to figure out my exact part. Then I can place an order. Andy was great to work with and I would recommend him to anyone. Grainger should be pleased he has chosen to work at Grainger.”
“I love the carriage house shop in the back. They have a nice selection of unique handmade and fair trade items, like home and garden decor, kitchen towels and table cloths, gloves, robes, rugs and more! A small shop but jam packed.”
9AM - 6PM
6801 York Rd, Baltimore“Vince... a very gregarious and knowledge owner/salesperson. It was a pleasure visiting his store for the first time and meeting him. I learned it was a family business that he's now run for decades. The store is packed to the ceiling and displayed attractively out front, with just about everything you'd need/expect in a hardware store (not lumber yard.)I'd called in and he was able to salvage the correct part for my lawn mower from one that was located "out back." He saved me approx. $20 by getting me the handle I needed, which didn't have it's own individual part number, without having to by the whole self-propel control unit.I will return.”
6AM - 5PM
4321 Fitch Ave, Baltimore“So close to my house and didn’t know it wasn’t just for contractors had 4 inch baseboard Home Depot and Lowe’s didn’t for way cheaper and it wasn’t MDF!! The warehouse guy shrink wrapped it all and helped me get 5 16’ pieces of baseboard in my truck couldn’t be more pleased”
“I went to this location to purchase two packages of GB Gardner Bender Split Flex Tubing 10' x 3/8" & 1/2". Upon entering the store I was promptly greeted with a genuine smile and "Hello." In fact, every team member that I encountered was friendly and asked if I needed help! This was a refreshing change from most Home Depot where the associates see a customer approaching and make a B line like a bat out of hell. Even worse, you do catch one and they are miserable, mad at the world and act as if you are bothering them! I elected to skip the self-checkout kiosks and went to Zachary, Cashier in the Pro Depot. Zachary greeted me with a nice smile and a warm greeting. He quickly entered my Pro number, processed my items and billed me out. Overall, this location has awesome team members, is clean and well stocked and organized. Kudos to all of the team members here for providing a refreshing customer service experience! I will definitely return to this location when I am in the area.”
8AM - 8PM
2315 Belair Rd, Fallston“First time here. If you're not careful you will drive past it, as I did. Lol. Carts were available both regular and those with for disabled people. Let me tell you this store was very clean. Seeing an online circular is what made me take the drive to this location. The sales were awesome and the availability of products was enough for everyone. They even had fresh pickles at the deli. The lunch meat purchased was fresh as well. The staff were friendly and very helpful. I would definitely be taking this drive again because it was definitely worth the money saved.”
8AM - 7PM
124 Carroll Island Rd, Baltimore“I just went in there to look around and see what was in the store. So when you have to fix something you know where to go get it. You'll find things that you won't find in home Depot or Lowe's that you need.”
6AM - 10PM
1971 E Joppa Rd, Parkville“Josh in the paint department is fantastic. He has an excellent customer service, extremely knowledgeable, honest & really expert. Thanks Home Depot for hiring such a valuable employee.”
6AM - 10PM
9955 Pulaski Hwy, Baltimore“Online inventory was very accurate, save lots of time online navigation with product location shelf and they were very accurate. I was able to get in and out and checked out within 15 to 20 minutes and on my way to my project.”
“Friday i had visited Home Depot and Joy was definitely a joy. I had trouble locating some must haves outside of the flooring section for my new home and she stepped right up to help! She explained to me she had just started working there but I would not have known by how confident she was & she was willing to answer all of my questions. Thanks again Joy!”
“This is the small local hardware store that blows the big box stores away. Joe, Eric and Mitch have all the answers for plumbing, electrical and landscaping supplies. Mitch is top notch
mechanic. He did the annual service on my zero turn and did more than expected compared to the big tractor shops. Glad you are here in Glen Arm.”