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February 2024 by Alden Leonardo
Place was very well stocked on all types of trucks. Staff is friendly and knowledgeable. Would rent from here again!
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February 2024 by ISSAM AHMED
Very good
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February 2024 by Jon Siemien
Very helpful staff at pickup (Germantown, MD) and drop off (Rhinelander, WI).
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February 2024 by John T.
Best place
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August 2023 by Ammar Rai
Excellent service! Very clean vehicle. Fair charges. One star docked because the vehicle smelled like two robots had gone at it, the night prior. I had to open the windows because the smell of engine grease (or whatever it was) made me gag.
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August 2023 by Jenny Carranza
The process was very easy and fast. Make sure you bring in your Driver’s license(obviously), insurance policy #(if not utilizing their insurance), and method of payment. Then you will be out the door in no time.
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August 2023 by Maria Mullin
I had an incredible experience at this uhaul store. Not only was parking plentiful, but the customer service Jonathan provided was top tier. I’ve had awful experiences with uhaul providers in other places but I was blown away by how kind, helpful, and patient he was! Thank you Jonathan and thank you to this uhaul location!
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June 2023 by Nat Burgess
The staff here are great, very clean and organized as well. The GM Julia does a great job and so does her staff. Hannah helped as well and she is very kind and helped with this stressful event. Thank you guys!
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May 2023 by Tomassi Jenkins
There was a young lady and a gentleman that helped me travel back home to Florida sunshine state. I wish I could remember there name pitty on me. I do know that she was White American with an arm tattoo and very pretty and the gentleman was Black African American and was very helpful and on the spot to help assist his colleagues. They both really stuck out to me main reasonings it felt as if I was part of the family. The young lady is just incredible the she checked me in,was able to help me with choosing right boxes for travel,made sure things will go well in Florida,made sure the truck and trailer had great tires,making sure all the lights work on both the truck and trailer and as she was doing all this kept conversation about letting me know information on things to look out for traveling such far distance. They both I tell you was so helpful,respectable,good heartedness,great energy,trustful,hygiene was great, appearance was great,work ethic incredible, teamwork incredible,environment clean,work area clean,smelled good inside,they answered every question we had. I tell you what with this occuring made me be able to have a comfortable mind set to travel such far distance. Thank you young lady with the arm tattoos and beautiful smile and the gentleman who helped. I wish you both the best. Maybe her name was Jessica let me stop guessing. She was very beautiful inside and out I hope this gets to the right individuals because believe they really made my trip easier trust me and I wish you both the best your guys family and your establishment as well. GOD BLESS ALL OF YOU AND THANK YOU SO SO MUCH. TOMASSI JENKINS. ✌️
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April 2023 by obcl
They were excellent from beginning to end - rented a 6" truck & extended my rental daily for a week, the staff was lovely with every phone call. There was a misunderstanding with charges on corporate's end and the manager, Julia, was wonderful about fixing it & refunding extra charge. Super impressed with this little place, located inside an adorable Victorian-ish house repurposed for their office.
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April 2023 by Zay
Great service thanks 5 stars
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January 2023 by David Stone
they have a new manager and the place looks better than it ever has. they had a truck for me even without a reservation. very polite. keep up the great work.
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August 2022 by Jennifer D.
I reserved for a van online but they didn’t have it available when I went to pick up which was inconvenient for what I needed the rental for. The people at the counter were really nice so I overlooked it & took a pickup instead. I had a great experience at the counter & with the rental itself, I knocked a star off bc of drop off. DO NOT- I repeat do not leave until they do their checklist in front of you! I always take a picture of the dash with any rental. I did not leave until they closed out my account in front of me, the guy at drop off tried to overcharge me for the gas claiming it was filled up at pickup even more than it actually was. He tried to charge me $24 for a line! I showed him the picture on my phone & we settled on about $10. This is a first! Be careful!!!!Another thing, with all the rentals I’ve used- there is always a walk around to make sure they don’t try to pin any damage on you. They just gave me the keys & I went to go get it myself. No walk around no nothing, I did my own & did not see any alarming damages that they might try to charge me for later. Hope this helps!
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July 2022 by John Lushetsky
Passing through and had my U-Haul truck develop engine trouble. After the corporate office came up empty to find me a replacement, Zach the GM got on the phone and pulled off a miracle to find me one close. Great customer service!
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March 2022 by Brian Chanin
I needed a few Banker Boxes and non of the usual stores have them in stock. The prices are fair and the boxes are nice and sturdy after being assembled.
