-
September 2023 by Michael
This store is well stocked compared to other Safeways I’ve been to. Especially the prepared foods section which was exciting. Nice to have an alternative to Giant.
-
August 2023 by Taylor Overos
Worst Safeway I’ve been to. No hand held baskets in the whole store - went around 9am. Very dirty floors.
-
July 2023 by Alexis Jones
This store should be closed down! The Pharmacy is the only good thing about today. The manager is rude and nasty. They can see you standing at the customer service counter and do not come out to help the customers. The wait time is 20/30 minutes sometimes. They do racially profile their black customers. I know there are thefts there I’ve seen it with my own eyes but that doesn’t give you the right to profile anybody unless given a reason to. The bathrooms are deplorable!!! The store doesn’t feel secure and there is a lot of loitering out front. Terrible customer service. This store has gone down hill severely. I will be transferring my prescription to a new pharmacy. It’s not worth it.
-
May 2023 by Clarence Thomas
My friends and I are African American. We were racially profiled by the manager. I transferred my prescription to this location. I was waiting for my prescription to be filled and we were walking around the store waiting for my prescription to be filled. The police were called as I was waiting. I am appalled at the way we were treated. I will not be shopping here any longer. I will be transferring my prescription to Giant to avoid this from happening to my friends and I in the future.
-
May 2023 by Michael Carter
Like so many store across the country, there are many empty spots on the shelves. Otherwise, the store is clean and seems to be well staffed.
-
May 2023 by Kurtis Monson
Awful staff, decent prices sometimes and I never leave here feeling as good as I did when I walked in. The pharmacy is the best part of this Safeway. They are great. I just wish the manager lady actually gave a hoot, she's as nasty as her cashiers... Giant is preferred at least there I get greeted by that nice tall brotha and I be feel better when I leave than when I walked in ....
-
May 2023 by Sharmilee Rahman
Our nearest location is always clean, well stocked, and filled with employees who are helpful. On some days, finding carts are harder than others because the location is so busy, but the shopping experience makes up for everything else.
-
May 2023 by Mia Cherif
5-7-2023update. Ahilya asked my son as he finished scanning crackers in self check out if he is going to pay as he was inserting my card. I initially thought it must be a predator as no sane person pops in your face from nowhere as you are paying. I of course was on whatsapp video. Put a White's only sign up. Odious employees harassing a shopper because he is a Black boy. As the manager just stated to me"we have lot of teens stealing." That has nothing to do with the employees disturbing behavior, nor other shoppers. This is an edit as I can not put a new review. (Next para/post was one month ago). Staff has drastically decided Customer service is not necessary. Rebecca continues to treat my son as if he is a nuisance/criminal. Rebecca just now(within 5min) told my son he can not put in his phone number&the cheese he was purchasing is "$3 99." He put in my phone number(he is a minor)&wow, it is $3.00 as I knew. Why would Rebecca tell my son he doesn't need to put in his number? You are creating the issues supporting your employees horrible service&it is obvious. When the store opened around 2000, it was immaculate. I've bought popcorn that mice chewed through, thankfully we noticed prior to leaving the store. Do better. Despicable
-
April 2023 by Wanda Santiago
This store is always clean and well stocked. I buy my fish here because it's the only local market that I feel has fresh fish. The meat dept however could use an overhaul. I often find old and rotten looking meat in the cases.
-
March 2023 by SMC LLC
Safeway is a fantastic grocery store that offers a wide variety of products and services to its customers. The store is always clean, well-organized, and stocked with high-quality items. I've been shopping at Safeway for years and have never been disappointed with my experience.One of the things I appreciate about Safeway is its commitment to providing fresh, healthy, and organic products. They have a large selection of fresh produce that is always of excellent quality. I also appreciate the fact that they have a good selection of organic and natural products, which is important to me as a health-conscious consumer.In addition to their grocery offerings, Safeway also has a great pharmacy department that is staffed by knowledgeable and friendly pharmacists. They offer a variety of services, including immunizations, medication reviews, and health screenings. This is a great convenience for anyone who needs to fill prescriptions or wants to take advantage of their health services.Another thing I love about Safeway is their loyalty program, Just for U. This program offers great discounts and personalized deals based on my shopping habits. It's easy to use and has saved me a lot of money over the years.Overall, Safeway is a top-notch grocery store that offers exceptional customer service, high-quality products, and a great shopping experience. I would highly recommend Safeway to anyone looking for a reliable and convenient place to do their grocery shopping
-
January 2023 by P T
Great customer service and good spot for lunch. I love the Tuesday soup jambalaya which is warm and spicy. The pot pies are great but a bit too salty. Deli hits the spot.
-
December 2022 by Thomas G.
No hand baskets! I don't want to push around a cart, if I am only picking up a few things. Going elsewhere next time. There is a Giant across the street.
-
December 2022 by Joseph T.
I've been a customer of Safeway in Germantown for over 20 years, but now now longer. they rarely have more than 1 line open, never seem to have hand carts, and worst of all? they fired good employees that I've know as friends for years... And why did they fire them? because people were stealing from Safeway and those employees told the thieves to stop and get out.... Absolute worst management ever; you're supposed to protect and care for your employees, but here at the Germantown Maryland Safeway, where there's new management that does not care about their employees or their customers, they protect criminals over decent employees. I look forward to this management's collapse, and keep your false apologies to yourself Safeway management, instead watch karma catch up to your poor quality leadership.
-
December 2022 by Stephen Madaras
This used to be my "go to" supermarket. No more. I hardly ever visit Safeway now. Their prices have skyrocketed and the quality of their sales has dropped. In the Germantown store, you can't walk into the store without being approached by panhandlers asking for money. Half the time, there are no shopping carts available. It's a painful experience to shop there. I now visit Aldi to buy produce and milk. I go to Giant and Wegmans for sale items. I drive to Damascus if I want items from a Safeway.
-
November 2022 by E Ahrens
Be aware of the dairy n meat products. I have made purchases twice n I noticed they're to expire the next day. Also, it seems that I'm not the only customer that posted the same review about this concern.
