Safeway is a friendly, neighborhood grocery store located in Germantown. It is described as a convenient and solid place for groceries, with many customers being repeat visitors for over 20 years. The store offers a bakery with the best bread, pastries, and selections, including customizable cakes. The deli provides a variety of party trays made to order. Other services include a helpful pharmacy staff, a floral department, and convenient options like Order Ahead pick-up, Grocery Delivery, and DriveUp & Go™. The staff receives significant praise for being incredible, friendly, and helpful, offering genuine warmth, kindness, understanding, and patience. Their interactions make the shopping experience pleasant and personable, creating a welcoming and inclusive environment where customers feel valued and accepted. Employees try hard to take care of customer needs and are noted for their compassion. Some feedback mentions a lack of investment in renovating the bathrooms and equipment. There are also more self-check-outs than before, with fewer traditional cashiers, which some customers feel reduces the pleasant customer service interactions they valued. Additionally, the store's savings program is now accessed through an app instead of a physical card.
A bit rundown. I did not get how to get online savings.
July 2024
Mr. Rodrigo Herell helped me find an item. Another representative helped me to self-check out fresh produce, with the barcode. Thanks to birth these gentlemen, and Ms. Dawn, Store Manager of Germantown Safeway store.
July 2024
I just bought a pack of pork chops that were on sale and now I see that they have mold on them.
