-
October 2023 by Michael Clark
**Please hit the thumbs up button if my review helped you***My appt was Sat at 7:20am. I completed all my paperwork and insurance via the link I was sent. When I arrived and stood at the front desk, I realized nobody was coming up so I thought to myself "I'll just check in with the text they sent". Checking in was VERY easy with the link. The office was full of pts at 720am. Others I saw wait but then realized nobody was coming. I sat in a chair and within 10min of checking in on my phone, I was called back. The staff is not nice bit they aren't rude. They definitely aren't helpful. If you're looking for a no frills, no greeter, just check in with your mobile and get in/out then this is your place. I would highly recommend you do ALL your forms before you get there and use the text to check4 stars because of no greeter nor niceness but I didn't come to make a Friend lol.
-
September 2023 by Jackie Tzou
It's hit or miss. Once it was easy and others it's not. Like today I was in for health stuff and they said come back the next day when I physically couldn't do it. The other time it went smoothly and nice
-
September 2023 by Andy Shaddeau
Opened 90 minutes ago and they are already over an hour behind on appointments. DON'T COME TO THIS LOCATION!
-
May 2023 by Alexander Rivera
Worst place I've been to..I'll never take my daughter there again..The phlebotomist is very rude and has a nasty attitude.. First thing she said when we arrived was..you're late!!!! She actually turned off all the lghts while my daughter and I was still there..My daughter was scared..I don't recommend this place to anyone..Bad experience
-
May 2023 by Jose Sevilla
Fast check in and staff was very friendly and informative. Definitely will come back. Also for kids it doesn’t hurt one of the best services ever.
-
May 2023 by ASAP Pest Control Damascus MD
Fast check in and staff was very friendly and informative. Definitely will come back. Also for kids it doesn’t hurt one of the best services ever.
-
March 2023 by Anastasiia Horokhova
Very polite staff, easy and fast self check-in! The most painless blood test I have ever had! Highly recommend!
-
January 2023 by Gabby Brock
In and out in 8 minutes (Thursday around 11:30am)! Easy kiosk check-in and friendly phlebotomist. Would definitely recommend.
-
December 2022 by Sepand jahrominejad
The staff are extremely rude. They don't give you any instructions then get mad when you don't do what they want. Aweful.
-
November 2022 by Lina S
Very rude, and condescending phlebotomist. She slams the door, doesn’t greet you, and sits on her personal phone instead of providing assistance when asked for help with the self check in kiosk. HIPPA doesn’t exist as the doors are open throughout the process of getting your blood drawn. Additionally, phlebotomist does not de-glove, and re-glove as she touches all the surfaces prior to drawing your blood. Sanitation doesn’t exist.
-
September 2022 by Vicki K.
I've been getting blood work from this location for the past few years.Pro's-Able to schedule an appointment online-Literally in and out as appointments are taken first then walk ins-Check in station is electronically (takes pictures of your ID and insurance card)-TV screen shows the "wait line"-Phlebotomists are always very helpful, kind, customer friendly, and gentle-Doctor's can easily electronically send the labs to this location so you don't forget or lose your lab orders -Location is easy to get to with a large parking lot-Results were sent super quick to my doctor!Con's-I don't think they can do anything about this part since its the design of the space. The bathroom is right by the waiting room so I can hear if a patient is there for a drug test and the procedure. Breaking confidentiality and a bit embarrassing for the patient. Maybe adding a white noise machine could help?-Seems to always be short staffed. The phlebotomist was a rock star getting folks in and out but she could use another hand or two.Will and have been returning to this location for all my blood work needs.
-
August 2022 by Lina Sophia
Go to Rockville. Very rude, and condescending phlebotomist. She slams the door, doesn’t greet you, and sits on her personal phone instead of providing assistance when asked for help with the self check in kiosk. HIPPA doesn’t exist as the doors are open throughout the process of getting your blood drawn. Additionally, phlebotomist does not de-glove, and re-glove as she touches all the surfaces prior to drawing your blood. Sanitation doesn’t exist.
-
July 2022 by Shu Ouyang
I walked in and got a time that was 40 minutes away. The lady stopped her break time, took my blood right away. Really appreciate it.
-
April 2022 by LJ Aranda
We came here on an early (8:30AM) Saturday for a walk-in. We just tried, and fortunately for us, we were accommodated because there was a few minutes available time. They got our blood work and urine sample pretty fast too. They sent me an email to make an account to view my test results and I did. On Wednesday, they sent out the result and I was able to see them.
-
April 2022 by Ruth Rose Fraley
I have been to this Quest Diagnostics location twice, and each time have been seen right away with no issue! At my most recent visit this morning at around 8AM, I had a very pleasant conversation with the phlebotomist, and was in and out in less than 15 minutes even as a walk-in. I'm normally a hard stick, but she was able to find a vein after a minute and the whole process was virtually pain-free! Not discounting others' experiences, but mine so far have been positive, and I have no problem coming back here for routine bloodwork.
