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August 2024 by Dalafaka Jamabo
Came in for a simple pre-employment drug test as it was nigh impossible to set an appointment and I needed it done as early as possible. Instead of providing good customer service and professionally being respectful in how you respond about the current wait time, they basically did the opposite and I’m just sitting here with no idea if I’ll be seen today. Wish I could do without such services with unprofessional staff and just send in my result myself.
Recommendation: go to the site online and make the appointment to be served faster because walk-ins are treated terribly. If you have issues with the site like I did try getting them on the line and hope you have a better experience reaching an individual for support.
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July 2024 by Leslie Jurado
My one year old needed bloodwork and the tech didn’t even know if they could draw blood on him. The tech had a hard time finding a vein and stuck him several times. He wasn’t able to draw enough blood for the first test but then tried to fill another tube for the second test. He gave up on my son’s left arm and wanted to try the right. The second tech said that she wanted to feel for a vein before sticking him again and the first tech said that he would stick him anyway. We decided to come back another day but neither test could be completed.
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July 2024 by Josh and Debbie
The lab attendant (6/27/24) is extremely rude, caustic and had very poor bedside manners. Not only did she poke me twice without apologizing on a big vein network that was clearly there. She withdrew 2 bottles of blood for one test. I asked her why and she retorted that I shouldn’t ask her questions about her job. That this is her job and she can take any amount of blood she likes to do her job. She also left me bleeding and didn’t bandage the venipuncture site well. I told her that lab technicians usually would tell me how many bottles they are withdraw so I know what to expect. She broke all the lab safety rules. She didn’t confirm my name and DOB on the bottle and asked me to go. I let her know she’s being unkind and as a patient I can ask questions when not clear. She made a rude smack at me and walked away. I asked what African country she was from because I am African and I was trying to create a rapport with her, she rudely hissed and ignored my question. I asked her if I did anything wrong. She portrayed herself and questioned diagnostics very poorly. I hope never to encounter her again or use this site. Who employed this lady? She’s not suited for this kind of job and shouldn’t be putting patients safety at risk.
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July 2024 by Brandii Toby-Leon
Tiffany was amazing with our daughter who is on a healing journey from a brain based illness. We wish she was available more often than once per month as she connected with our daughter and made the experience smooth and less stressful. We'd like to thank her for her wonderful beside manner, calm-nature and kindness.
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May 2024 by Dark Mind
Enjoyed the service. Fast and Quick!
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May 2024 by Tina Nussear
The lady who was there was very helpful and acted professionally. Frankly I did not feel the pain of the needle for the injection. I even asked if she had finished. I liked that.
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May 2024 by Kim Houser
Coming back here at the request of my doctor reminds me of why I prefer Labcorp. They are slow and have poor customer service. I came to pick up a test kit and they didn't even know what it was. After several minutes they confirmed with someone that they had the supplies. I had to postpone my at home test because some of the inserts were missing and I had to buy from Amazon. When I returned the kit, I was there 15 minutes before they opened to drop it off and the technician made me wait for the first appointment to show up and go after that. Again, just dropping off. At the other lab, they let me mail this test in.This location is dirty and the technician wears the same gloves to touch the computer as everything else.
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April 2024 by William Funk
The computerized check-in was disappointing. Had there been a person to check in with it was have saved a lot of time and hassle.
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April 2024 by VK
Went for getting a diagnostic testing done there by making an online appointment, 7 days prior to the appointment. After arriving at the desk 10 minutes prior to my appointment date and time and checking in on my phone, I was asked to sit. When the lab assistant called my name, I went to her and gave her my details. She(CLARA) immediately said, “you didn’t pay online and select a service before I came in so she said that I would have to rebook my appointment and pay and then come back again for the test at a later time. I tried telling her that I made an appointment for today already and all she would have to do is to verify that I paid making another transaction right there or she could have taken my payment. She was not ready to help me either which way.
I made another appointment for the same afternoon and when I went back there was another extremely nice lady (Tiffany)who took me in and when she heard my story she said that whatever happened with me should not have happened and that the lab assistant should have taken my payment and still honored my appointment.
It sucked that day because I had to go there twice and the bedside manners of the first lab assistant was really bad. She was very rude and dismissive.
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April 2024 by Ken Clarke
The phlebotomist was professional and personable. The bathroom can use some updating.
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November 2023 by Mr. G
**Please hit the thumbs up button if my review helped you***
My appt was Sat at 7:20am. I completed all my paperwork and insurance via the link I was sent. When I arrived and stood at the front desk, I realized nobody was coming up so I thought to myself "I'll just check in with the text they sent". Checking in was VERY easy with the link. The office was full of pts at 720am. Others I saw wait but then realized nobody was coming. I sat in a chair and within 10min of checking in on my phone, I was called back. The staff is not nice bit they aren't rude. They definitely aren't helpful. If you're looking for a no frills, no greeter, just check in with your mobile and get in/out then this is your place. I would highly recommend you do ALL your forms before you get there and use the text to check
4 stars because of no greeter nor niceness but I didn't come to make a Friend lol.
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October 2023 by Michael Clark
**Please hit the thumbs up button if my review helped you***My appt was Sat at 7:20am. I completed all my paperwork and insurance via the link I was sent. When I arrived and stood at the front desk, I realized nobody was coming up so I thought to myself "I'll just check in with the text they sent". Checking in was VERY easy with the link. The office was full of pts at 720am. Others I saw wait but then realized nobody was coming. I sat in a chair and within 10min of checking in on my phone, I was called back. The staff is not nice bit they aren't rude. They definitely aren't helpful. If you're looking for a no frills, no greeter, just check in with your mobile and get in/out then this is your place. I would highly recommend you do ALL your forms before you get there and use the text to check4 stars because of no greeter nor niceness but I didn't come to make a Friend lol.
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October 2023 by A VP
The staff was very rude. Wouldn’t recommend this location
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September 2023 by Jackie Tzou
It's hit or miss. Once it was easy and others it's not. Like today I was in for health stuff and they said come back the next day when I physically couldn't do it. The other time it went smoothly and nice
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September 2023 by Andy Shaddeau
Opened 90 minutes ago and they are already over an hour behind on appointments. DON'T COME TO THIS LOCATION!
