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March 2024 by Matt Malzkuhn
Jenn the manager was just amazing. She was warm and easy to work with. I wish there is more of her everywhere. I’m so happy to store my stuff here! A+++
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February 2024 by Schanas Shojaeirad
Great service
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February 2024 by Jim Parker
Jenn, property manager provides awesome services, great customer interaction, she is always 2 steps ahead providing a quick response.
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February 2024 by craig wharton
Great experience
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February 2024 by Byron Castro
Amazing, great and fast service!Everything done easy with a touch screen and great guy on other side of the screen, lest then 5 minutes to get it done
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January 2024 by Miles Edwards
Sharee you’ve done it again. I seriously can’t express to you how much I appreciate for all that you’ve done.
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January 2024 by kristen frazier
Jenn was very nice and helpful!
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December 2023 by Mary Powell
Customer service from Shamair was awesome
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December 2023 by Raphael Monterroza
Miss Jenn was so pleasant very welcoming she definitely made me feel very welcome conversation was amazing she was very nice my kids loved her
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December 2023 by Zhanna Karnilava
I had an amazing experience with this company!The manager at the location was very helpful and professional
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November 2023 by Wideout 6
CeCe was the representative who helped me and she was a great help explaining things andWalking me through the process. Wonderful experience with her.
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October 2023 by Belinda Hitchcock
Jenn Answered All My Questions I Had About Renting! Thanks Again Jenn.
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August 2023 by Wendy J.
DO NOT rent from Public Storage located in Germantown, MD. They will increase your rent after 5 months by over 30%, yet they will continue to market the same exact unit size for 30-50% LESS than your new increased rate. My rate in October 2022 was $181/month. In April 2023, it went up to $247/month. It is impossible to get a human on the phone to request a price reduction. Their customer service is terrible and their business is a scam. They will charge you a $47 late fee if you do not pay on time - which happened to me while I was on a leave of absence due to a death in the family. AVOID and go to EZ Storage or any other storage facility.
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July 2023 by Francis Q Cleland
Jenn Was Great! She Solved Any Issues I Had! Thanks For Your Help ?
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July 2023 by trin trin
Was easy to reserve storage the only thing that was a bit annoying was finding the unit