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November 2023 by Stuart Hayes
Excellent experience selling my vehicle to Precision Auto. I asked for a quote while I had it in to check what service I would need if I kept it. Bud offered a very fair price and completed the process faster than I've ever done before. Pleasant and trustworthy to do business with. Helped me with clear instructions for completing the tag return to MVA too.
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October 2023 by Maggie McKenzie
I enjoyed my whole experience with Bud, from the phone contact for the first time to buying a car i love. I can't say enough about my experience except should i ever want to buy another used car it will be there. Bud made it a pleasure to deal with someone who honestly cares about the customer being happy and i am. Thank you Bud, may you sell many more vehicles and have many more happy customers. Maggie
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October 2023 by Robin Felder
Precision Auto care for my car on two separate occasions. The customer service, shuttle service, and mechanics were very detailed in their care and expertise of my car. I had an outstanding experience.
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October 2023 by J E
When my wife's car fell out of its service contract years ago we started bringing it to precision Auto just out of convenience of it being less than a mile from our house. However they did such a great job on her car that when my car fell out of its service contract we went ahead and started bringing it to precision Auto. They are definitely one of the few service shops that recognizes the difference between maintenance that someone needs to do and maintenance that probably isn't necessary for the safety and functioning of the car. Given that I have a 12-year-old Ford focus with 160+k on it it's not like I'm looking to do $6,000 worth of maintenance to make sure it lasts another 10 years and drives as smooth as it did the day I bought it. They were fully understanding of that and organized my maintenance into what represented an immediate need or safety concern and what could be done to make my ride a little smoother or quieter. In the long run I just want my car to last one or two more years and precision auto will definitely help get it there with fantastic service and a much more reasonable price than I'm seeing from friends who've gone elsewhere.
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October 2023 by Deborah Herring
I called to schedule an inspection. I was told the inspections are comprehensive and may take several hours. I took a day off, made an appoint a week in advance for 8 am. When I arrived I was told it may get take until 2:00. I waited for 6 hours returned and the car had not been in the shop yet and they could not give me an estimate when it would be done. For the right insurance paper work I could get a complementary rental and pick it up sometime tomorrow. A day off, 6 hour wait to have my car not inspected. Obviously I need to find a more reliable place.
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October 2023 by Dee
Bud made the car buying process easy. It’s a pleasure to do business with him. Honest, reliable, and has been a staple in our local community for decades. If you’re looking into purchasing a car, do yourself a favor and contact Bud in the sales office of Precision Auto. You won’t be disappointed. 5 Stars!
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September 2023 by Arif Shaikh
I recently discovered Precision Auto, and I’m loving their work and honesty. A few weeks ago I had them replace my tires and did wheel alignment.I just used them again to do Service A on my Mercedes and tire replacement. It cost less than having it done at the dealership.
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August 2023 by Chris Sibiski
They did a great job sharing the issues with my vehicle, also were very straight forward on what should be done now, versus what things can wait. The app they use to share the info is very easy to use and understand. The front office staff were very friendly and welcoming.
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July 2023 by David Jorge
I came here a couple days ago because my car got broken into. The staff was very friendly and attentive despite being busy.After a couple days they texted me a link letting me know about all the potential issues my car will have and how severe it is to get it changed. I found the report to be very useful!They didn't even charge me for cleaning the glass in the back passenger seat from the broken window, patching it up with a temporary plastic cover, or running the report.They recommended me to take my car to a body shop to reduce the costs which was honest of them. Andy explained the reasons very well. I will definitely be coming back to this shop in the future.
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June 2023 by CL Gonnella
I had an amazing experience. I had the greatest above and beyond customer experience I have ever experienced in working with an auto repair shop. Cal Liana was great, she walked me through everything and was extremely knowledgeable, so was Mario.The best descriptive word I could use is they are precise, which is in their name!This is a very trustworthy business and I’m very happy with working with them. I’m so happy to have found my trusted auto repair shop.
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June 2023 by Chad Maldonado
Precision auto is my preferred shop because they are honest, professional and it is obvious that customer service is the highest priority. I never feel pressured and I always know what's going on with my car and it's health. Free shuttle is great as well. Precision really is an example for how an auto shop should be run !
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June 2023 by Keiron Mohamed
I was thoroughly impressed with the exceptional level of customer service, advanced use of technology, and the remarkable efficiency displayed by their team. This establishment sets a new standard in the automotive industry!Whether you need a routine oil change or more complex repairs, you can trust them to provide an unparalleled experience. Bravo to the entire team for their dedication to excellence!Service: Auto maintenance
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May 2023 by Princeton Jerome B.
I took my infiniti in because it was not blowing cold air. So, they did said I need a AC compressor and explain what they recommend. The staff and tech folks were very professional and nice. My problem is there price was more than the infiniti dealer! I was looking for a shop that was fair and would service my three vehicles, as my shop that I was using the guy retired!I would recommend them!
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May 2023 by Linus Baker
Very professional auto service organization. Highly recommend them. Provided door-to-door transportation while my car was repaired. Sent detailed message with proposed repairs and estimate (including photos). Called for approvals to conduct the repairs and sent a complete report once the repairs were complete along with a method to pay the bill online. All together a very pleasant experience. The prices were reasonable and the staff was congenial and very efficient.Services: Exhaust
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May 2023 by Amber Ayers
Precision Auto always makes it a priority to exceed exceptional service. While shopping around for prices, you may find that Precision is a little more expensive than some of its competitors, but in this situation, you really get what you pay for. In addition to always going above and beyond with their service, they offer transparent service and really treat your car if it is their own. Although I know they are a little more pricey, I always feel as though I leave with a good deal.Service: Steering & suspension replacement