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August 2024 by Tyrieka Sanders
**Review for Auto Service: Five Stars!**
I recently had the pleasure of taking my car to Precision Auto and I cannot recommend them highly enough! They are like the Chick-Fil-A of auto service!!! From the moment I walked through the door, I was greeted with a warm welcome by Mrs. Brenda and exceptional customer service.
EVERYONE was courteous and friendly. They took the time to explain the issues my vehicle was facing. They provided a thorough inspection and Christian offered a detailed estimate step by step, ensuring there were no surprises. What I appreciated most was their transparency; they discussed my options without any pressure to upsell unnecessary services.
The quality of the work was outstanding.
Overall, Precision Auto combines professionalism, honesty, and expertise in a way that truly sets them apart. If you’re looking for reliable auto service with a personal touch, look no further. I’ll definitely be returning for all my future automotive needs! Thank you Precision Auto!
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August 2024 by Jenny Yang
I booked an appointment with Precision Auto a few days ago for a MD State Inspection on my recently purchased vehicle at 9:30AM Monday morning. I should have inquired further about how long the inspection would take, but did hear that I would be notified in the afternoon. I received a full inspection report around 2:00PM.
Luckily, I had taken the day off, but was a little taken aback regarding how long it took.
Other than the timing, I have to say, I was met with extreme professionalism from start to finish. The inspection report was texted to me with all of the checks and pictures, and a physical report was provided to me at checkout.
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August 2024 by Ravidu Jayasuriya
Came in to get a vibration at highway speeds under acceleration looked at and I was for sure thinking since I own a 2012 Jetta GLI, time was calling for a driveshaft it bearing change. The techs at precision auto had my car for about 3 hours and did a thorough assessment on it and ended up concluding that my tire balancing was off and easily assessed and resolved the issue. I doubted it could have been tire balancing because I had just not only 3 months ago had brand new tires installed and balanced (supposedly) but I guess the previous place didn’t l. Precision auto even did the balancing and topped off my engine oil for free only charging me the vibration assessment fee of $200. Couldn’t be happier with my first experience there and will for sure be bringing my vehicle there for future work !!!!
Highly recommend them, and the free shuttle service home and back can’t be forgotten!!!!
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August 2024 by Jamahl Gibbons
Precision Auto is a wonderful company that takes customer service to the next level. I always found it odd that the majority of mechanic shops don’t do business like this.
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August 2024 by Wayne Hsu
Very friendly services and also great with communications! Would recommend this to everyone.
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August 2024 by Patrick Thompson
Brought in my vehicle for an AC checkup. Service was completed on my vehicle same day as my appointment, and I was able to pick up my serviced vehicle the same day. 5/7 would recommend
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August 2024 by James McFadden
It was the single best experience I've had at any shop, fair price, excellent communication from the advisor and the tech! The option for after hours drop off and pick up was amazing! From scheduling to pick up everything was smooth, efficient and informative. Having the pictures accompanying the multi point inspection was great to see what and why services were recommended. Thanks to everyone involved for making it such a pleasant experience.
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August 2024 by Karen Sortino
The service was excellent! Our truck is running great! Thank you!
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August 2024 by Daniel Pasquale
I have been using this company to service my vehicles for more than 20 years and they continue to provide a superior level of service from a simple oil change to complicated repairs. They are always customer satisfaction focused - little risk here. ?
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August 2024 by Timothy Fuss
Customer service is always top notch!
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August 2024 by George Agritellis
Precision Auto is always honest and do a great job !
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August 2024 by Léonard Degot
Outstanding service
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August 2024 by Barry Gartner
Been using Precision Auto for years now, and they’ve always been honest, professional, and great to deal with.
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August 2024 by John Fisher
Great place to get your car worked on.
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July 2024 by Tornike Gamziani
What an excellent service!
To begin with on the phone the customer service was extremely extremely polite and accommodating. They were very clear with instructions and service options.
When I took my vehicle in, they told me exactly what I was expecting, and nothing more unlike some other shops, which randomly find many things wrong with vehicles.
Additional option repairs which they offered as coming up service points, which were all reasonable, and true, were presented in a very, very kind manner where they’re not demanding that I would do it, but they were posing it as a polite suggestion.
They have a very very accommodating drop off and pick up schedule, also accommodate shuttling and loaner vehicle. This place is definitely undervalued!
