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May 2021 by Gee kodjo
Very good and professional customer service recommend her to be promoted. Thanks.
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May 2021 by Lala Mangum-Johnson
Service was horrible not great customer service at all
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February 2021 by Camorreros Calvos
I really like the Metro service; I have been a customer for several years, especially the customer service that they have always given me here in this Germantown store, the promotions that I always see on the internet or hear on the radio they always have them and they not cheat like other companies, also always has the best phones available, I recommend 100% that you visit them.
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February 2021 by Sandra Duran
Metro PCs is very goodthe people are very friendly, and excellent customer service
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August 2020 by Fernando Mejia
excellent help....fast and prompt service
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June 2020 by Juxtapose Studio
Very clean, reps are very helpful and sells you what you really need. It is very pleasant to do business with transparency and credibility.
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June 2020 by ini ciales
Fast, easy and careful. Any time I experienced an issue with my phone/service, they are my top of mind resource.
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June 2020 by Trisha F
Customer Care Carolina that works in Germantown is the best. She answers all my questions and helps me and my family every time we come to the store. Thank you
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April 2019 by Patricia Padilla
I have been a customer for nine and a half years at MetroPCS my PIN number has always been the same it's my birthday I went in to pay my bill my phone had been turned off because I had been in the hospital for 6 weeks when I gave them my PIN number they said that was inaccurate they said they'd have to do something with the corporate office and I'd have to come back in an hour and a half. Instead I went to another metro PCS dealt with a wonderful lady named Carla at the Gaithersburg Maryland old Town location I told her with the other person Catalina in the Germantown Maryland location had told me I had the incorrect pin number she told me that my PIN number was just fine that the people are obviously just giving me a hard time and this was from a MetroPCS employee named Carla who told me that the other employee was giving me a hard time that's pretty bad thank you very much for all your terrible work Catalina and you and your other coworkers in Germantown should all be fired because you're rude to customers you don't speak English in front of your customer to speak Spanish and I'm fluent in Spanish as you can see what my last name is you guys are all very rude there and you should not even work with customers. And by you being deceitful and giving me a hard time in lying to me telling me my pin was wrong is very terrible to do that to a customer.
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September 2018 by Floyd Perlman
So I try MetroPCS I got a free phone and a lot of missed calls. The people in the store were nice took care of my business and got me on my way. I wish they spoke more English cuz one of them was really confused.
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July 2018 by P Malik
Good service. Helpful staff.
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July 2018 by Sabrina Walker
Its ok
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June 2018 by Aiman Mimiko
Really accommodating staff who seemed to know what they were doing and had the added bonus of being bilingual.
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June 2018 by Rich Farnes
Quick service. Professional and helpful staff.
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October 2017 by Activaciones Multicell
Great service, above average. That sales team rocks!
