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July 2023 by karthik kalappa
This place is a rig , i brought a extra firm mattress and it started sinking from 2nd week and when i went back they told me there is no return policy and to schedule a inspection and even after that they didnt do anything they just close the compliant saying its normal and now i am sleeping in that bed with lot of body pain and less sleep wondering how i ended up wasting $1000 buying mattress from here.Never ever i will go back to this place. they are not customer friendly and all they care is sell and forget.
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July 2023 by Eugenia Palmer
I had a great first time experience at the Germantown location. Gideon was amazingly patient and extremely helpful. I will definitely recommend him!!
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May 2023 by Carla Mendoza
Had an amazing experience looking for the perfect mattress. Gedion was the kindest sales man and extremely attentive.Would recommend getting a mattress here :) .
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April 2023 by A L
8 months ago, I bought a mattress from Gideon. From the time I walked in to the time I left, I thoroughly enjoyed working with him. He's kind and funny. I bought a mattress that came with a 365 day return policy.Last week, I reached my limit with this mattress -- it was too soft for me. In my initial visit, I had ignored the sleep match program's recommendations because I assumed I could pick something reasonable and cost effective. I was completely wrong. I went to see Gideon and we did the sleep match again and I went with a mattress that it recommended for me. Gideon then let me know that 60% of people return the mattress I previously purchased!Just like the first time, delivery was efficient and seamless again. Mattress Warehouse and Gideon really know what they're doing and I really appreciated how easy it was to exchange the first mattress with the one that I actually need so I can sleep better at night.
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April 2023 by Joseph E Degraft Amanfu Jnr
Gedion is a great guy. Purchased 2 tempurpedic and 1 adjustable bases. Great deals and also best financing options. No interest rate for up to 60 months. Would recommend Gideon to all my colleagues and friends
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April 2023 by Mary Akagla
Gedion was warm friendly with great customer service. Bought king mattress with adjustable baseGave us very good monthly payments. WeWent six stores before finding best store. I recommend to all go and check Gedion Germantown location.
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April 2023 by william amponsah
Gedion is very friendly , good customer service, good relationship. I will recommend my friends and family members to him . I bought tempurpedic bed plus Ergo Adjustable base . Great deal !
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March 2023 by Lucy Tran
Mohammad was great in customer service if your looking for the right mattress for you ask for him he will give you beat results.
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November 2022 by Jackie Rosas
Gedion has to be the most kindest, respectful, and helpful employee I have ever met. He listed to me and did everything in his power to help me out. I did not feel pressured at all. I’ve been to many places and I always felt like the employee just wanted to make a sell but with Gedion it was just the best experience ever! He genuinely cares about you and your sleep. Definitely highly recommend !!!
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October 2022 by Sam
Gedion is honest and trustworthy manager to help guide us what we need. I recommend this location to work with him. Best investment ever
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October 2022 by Ada Crutchfield
Gedion has wonderful customer service to offer the best deal and listen to our needs. I highly recommend his service and worth the wait to explain to you.
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October 2022 by Aiysha A
Gideon was amazing ! He wasn’t like the regular salesmen who come off super pushy he took the time to cater to both myself and my mothers needs . Thank you for your superb customer service I highly recommend Gideon to anyone looking for a bed but too lazy to look online lol
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October 2022 by Ingrid Santiago
Great experience. Mahnoush, Gedion, and Shakaib were helpful, patient, and worked as a team to find my husband and I the bed we wanted/needed. Cant wait to sleep on my new bed that will be delivered in 2 days.
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September 2022 by Dave Hayes
Gideon was very helpful and we got exactly what we needed at a good price. Bought on a Saturday delivered on a the follow Monday. Exceptional delivery time.
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July 2022 by Annie Carrillo
Fantastic customer service!! Great products and couldn’t be happier with the products and services. The representative provided us multiple tailored options to choose from and we left very happy with our purchase.
