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“Today I had a call with Miss Abigail. The truth is that she has excellent customer service. The girl is very patient, but above all, she is very kind to help you with your procedure or any questions you may have. Thank you, girl, very good service.”
9AM - 5:30PM
18237 Flower Hill Way D, Gaithersburg
Life Insurance
“Hello Big thanks to the team of Sir Ismael and Laura, these 2 people have an attentive ear and devote time to customers by speaking with respect and consideration of the person in front of them. Thank you for the heart of gold that you have for your different customers that you receive on a daily basis. You form a very efficient team. You are the best ?”
“Victor and his team are extremely professional, patient, and responsive. They explained every detail clearly and helped me find the best insurance plan that truly fits my needs. Highly recommend this State Farm office!”
“Tania was a very great support , getting me the insurance giving me free tips about the road and she made it more easier for me to keep my car with a great deal of insurance”
“What I value most about this agency is their honesty. They take the time to understand your situation before recommending anything. The entire process feels personalized, not automated. It’s reassuring to know you can rely on them when needed”
“Our Allstate insurance agent retired and his business was taken over by the Perez agency. Lauren was fabulous at helping us with insuring two new cars as well as reevaluating coverage on our older vehicles and our homeowners policy. We’re so lucky that everything went so smoothly. Kudos to Lauren.”
“One of the best State Farm’s locations ever!
(Daniela) was such an amazing agent. She helped my wife and I finding the right quote for our house. Thank you for the service ??”
“I highly recommend Tiffany at State Farm. She demonstrated professionalism, responsiveness, and deep knowledge of the policy options available. With her guidance, I was able to obtain excellent auto insurance coverage. I’m so thankful for her expertise and making the process seamless!”
“My experience with Yuri Calvo as my State Farm sales representative was fantastic. From the moment we started talking, she made me feel comfortable and well taken care of. She walked me through every step, answered all my questions, and made sure I understood my policy completely. It’s rare to find someone who is both knowledgeable and truly caring. I highly recommend her!”
“As someone who was brand new to car insurance and quite overwhelmed by it, Ashley was super knowledgeable and great at explaining the different options and what would be best for me, which made the experience very seamless and easy! Make sure you ask for Ashley when you’re inquiring about State Farm insurance!”
“Best and easiest experience with auto insurance. Kayla is the absolute best, always helps in every way she can. They were able to beat every other insurance company with pricing, very friendly and highly recommend!!! A++++++ service!”
“I called today to get a quote for my insurance, and the way Heysie explains the prices and coverage options is excellent. She provides clear information, leaves no doubts, and makes it easier to decide when choosing an insurance plan. Additionally, the service is very pleasant.??”
“I recently had a great experience with State Farm. Melanie was incredibly helpful and patient as she explained my coverage options and helped me find the best fit for my needs. She was made the whole process easy to understand !!”
“Allstate has been our insurance company for over 15 years, both for auto and home. We don't consider changing Allstate or our relationship with Mr. Fidencio Gonzalez.”
8:30AM - 5:30PM
6844 Olney Laytonsville Rd, Laytonsville
Life Insurance
“We were shopping around when we added a new teenage driver to our insurance. Randy was wonderful going through all of our current coverage. Made it worthwhile to switch and bundle with AllState from our previous carrier. Highly recommend meeting with Randy to review your current coverage. He explains exactly what you need versus what you are paying for!”
“I recently switched insurances because I was given a better offer from state farm. The associate Derick, with whom I met with, made the process very easy and understandable.”
“I want to express my sincere appreciation for Venice. She has supported me on several occasions, always demonstrating exceptional professionalism and attentiveness. Her ability to understand and respond to our needs makes a significant difference. It's a pleasure working with someone so reliable and committed.”
“I have never experienced agents that reduce your monthly premium. I was so stunned that when I initially saw it that I was momentarily confused because I knew the figure amount had changed… and then it dawned that it had reduced!!! Wow!! There are still God fearing men who work in a field that just wants to devour the average working person.
May God bless the work of your hands and all your entire families. Please please stay this way and let your business continue to flourish ???”
“After being 25 years another insurance company, I switched to State Farm and it was the best decision I made. Jordan, Debbie and the rest of the team are very knowledgeable and they go above and beyond to help. I recommend them to anyone who wants the best price and best experience.Thanks Jordan and Team.”
“Great local insurance agency. Local agents will meet with you on a walk-in basis, although reservations are preferred if you want a more in-depth discussion of their various insurance plans - homes, auto, life, etc., and they offer a discount if you purchase multiple policies with them.”
“This is coming from a State Farm customer since 1993. When I first became a customer of State Farm I was dating (now my wife) and I had USAA insurance at the time. But we did comparison of service, speciality and coverage. Started with renters insurance, but quickly moved to auto insurance, and then the next year 1994 into home/mtg insurance. Over time we collected a number of precious articles (diamonds/watches/etc…) so added Personal property and also want a whole life insurance. Now with four vehicles and two homes we cover ourselves intelligently and work to get the maximum utilization of our insurance. Which we have had throughtout the decades in states that we’ve lived in California (which we had earthquake insurance via State Farm).
A TEAM that STANDS BY YOU !
So what do you get with State Farm that the wholesalers and competitors don’t give you. This is easy to say as I continually (proabably too many times) do cost vs value comparisons. But State Farm offers top products for the times but also service. We had Rudy Shields for a few decades and now have Mary Hitchcock and her FANTASTIC team out of the Sterling, VA office. Why fantastic, well it’s simple they know their processes, their products and really work to be honest as to IF it makes sense to insure certain items, debate and talk about deductible trade-off’s, and are willing to review competitors offering to really consult on our comfort levels.
Who Likes paying for Insurance ?
Ok, it’s not the most exciting thing to think about - which is LOSS! Be it when problems arise, things, break, leak or lost or damaged. But It’s life… and it’s reassuring to know that we are getting what we pay for… it’s not seeking always the cheapest or getting the price discount because like all things of this type you go cheap then don’t expect to get the best product or service.
Where Mary Hitchcock and her office team have built is a savvy and efficient insurance team. They are responsive, positive and are so WILLING to not just turn around quotes and collect money but really delve into the WHY you need something or don’t need it. In the case of insurance, stop and think. It’s not a race and having your insurance with too many fractured providers also is for many just overwhelming. I know that is for me.
Bottom Line / Peace of Mind
Seek out the best! I know when my wife and I switched to Mary’s office, and it was due time. Our prior State Farm agent’s decision to retire, left us thinking should we look at another insurance company or just the agency model of State Farm.
But we are more than glad we did switch to Mary Hitchcock’s office with State Farm. This review is probably a decade plus overdue. And was driven as we had another evaluation for a declaration to add to our homeowners policy for sewer/water/cable coverage being solicited constantly to us by Dominion Energy/HomeServ. Since our homes are now hitting +20 yrs old, this type of coverage is a smart spend. Sewer/water and cable lines are being dug around our neighborhoods all the time now, so why not include just the inside the home? State Farm is just beginning to offer this type of insurance to homeowners and critical services coming into our home can be easily damaged unintentionally, due to age of the pipes/lines, being damaged tree roots, rodents or most likely upgrades by other vendors and their mishaps in digging.
So once again, reviewing and comparison shopping with other vendors and State Farm, we found again that our insurance “consultant” Mary Hitchcock and team were able to provide a superior product and services review for us to again pick State Farm for our needs.
Thanks Mary again!
John & Christine Bloom”
“We are so grateful we found Kevin's office when we moved out of MD and rented out our home. Kevin's office has always been professional, prompt, friendly - best insurance company we have ever dealt with.”
“I've been with this Allstate office for more than 30 years. They have always taken care of my account professionaly. It started out with just myself on the account but has grown to my wife and 4 children as well.
With 4 cars and 6 driver's on the account this office has worked with me to get me the best possible car insurance rate as well as home owner's insurance and rental insurance during my kids college years.
Thank you for your continued support”
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“I was really impressed with Angela’s knowledge about the financial market, retirement, life insurance and annuities. She was very patient and took time to meet and answer all my questions as many times as I requested. Will use her again should the need be, and definitely getting referral from me, friends and family. Thank you Angela ?”