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July 2024 by r lozano
Very bad attention, the people who work there.
They look like they are in a military barracks.
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July 2024 by Wilfredo Oliveros
The lab part in itself is great, super clean and professional.
The problem lies at their logistics.
The place was crowded with walk ins and appointments and they moved slowly, there was only one person at the front desk and she was also one of the technicians
Her tone when interacting with patients was like she was doing them a favor just by talking to them. Probably because she was just stressed and overwhelmed but the workers shouldn't be put in that situation.
I asked her for how long until I get called and she said "5-10 minutes" and when I asked her 10 minutes later she said "there's 7 people ahead of you"
It took me 70 minutes to get a lab test.
Let be said te result are always fast and accurate
But the issue lies at their logistics.
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July 2024 by Dee Duong
My suggestion is to go to the location on Observation Drive in Germantown. If there is an issue with your personal information instead of trying to resolve the problem they will blame you or the other offices you may have went to in the past.
If you choose to go, make sure to VERIFY your information prior to signing any forms.
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February 2024 by K L
Phlebotomist Terry is amazing! He is very quick and reassuring. Highly recommend. Decent wait time.
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February 2024 by georgia t
I would strongly recommend not going to this location.
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February 2024 by Tiffany Li
Nurse Terry was extremely professional and kind. He helped reassure me through the process of getting my blood drawn, and made sure the process was smooth. As someone who dislikes getting their blood drawn, this was the best experience I have had so far. I highly recommended him !
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February 2024 by Joseph Messina
Very unprofessional service at the receptionist desk. Suggest new staff and much needed training.
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January 2024 by Raf Phone
Terrible wait, terrible location, take the drive to another one that’s faster
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December 2023 by Courtney M.
Such a great experience. Super quick, in and out and the ladies at the front desk are so kind and down to earth. Very pleasant experience!
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December 2023 by Coin Noin
To slow, the workers talk loud behind the counter. Barely have time to talk to customers.
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November 2023 by Nevien I
This is the worst Labcorp location I've ever been in. Their system is always down, every time they can't find the order and my doctor has to fax it again. And they are under staffed for the amount of patients they have, so I have to wait for an hour to get my blood work done. I will never go to this location again.
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October 2023 by Nevien Ismail
This is the worst Labcorp location I've ever been in. Their system is always down, every time they can't find the order and my doctor has to fax it again. And they are under staffed for the amount of patients they have, so I have to wait for an hour to get my blood work done. I will never go to this location again.
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October 2023 by Mr. G
** Please hit the thumbs ? if this review helped you**
Update 3.14.23 - lady working the front at 857am is VERY rude to these elderly patients. Jesus get someone that is nice. Deducting 2 stars
I'll be honest you will be stressed, not seen on time, etc... IF YOU DO NOT BOOK AN APPT ONLINE. Do this and you should be fine just like I was today (only reason for 3 stars is because they usually have some rude lady working EVERY TIME I go to the front but today it was a male of Asian descent. He could work on being friendlier with pts as they walk in instead of "use counter to check in and then sit"...he could start with Hi, how are you? If you could check in... hopefully he becomes one of the nicer ones.). Ok so do this:
1. Book appt online; do not just walk in
2. When you get there do not check in from your car because you will most likely not get a text. Go upstairs to the 3rd level, check in at the kiosk, sit down, and then NOW check in from your phone...ya it's redundant but trust me. I just walked in...7ppl sitting. Only 1 person went before me
3. They will call you up and take you back...
I was out 6min after my scheduled appt time. I showed up 10min before my appointment. Again 3 stars only because it usually is no Bueno here. I hear the one at holy cross in Germantown is much better AND FRIENDLIER.
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September 2023 by Bob Hernandez
No problem checking in. Very pleasant associates.
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August 2023 by Craig Kesner
I went for a simple drug screen for employment and waited 40 minutes to get that done. The front desk was “ok” as was the tech that took my sample. But they were clearly overbooked at it was packed when I got there and they did not have sufficient staff to deal with the numbers they have. I was told that it’s like that all the time there. I’ve had much better experiences at other labcorp sites and I will drive a few miles for a better experience.
