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March 2024 by Ed Dezelick
Lynn always does a great job
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March 2024 by Julia Walsh
I was able to make a same-day appointment online and there was no waiting when I arrived. Lynn was very friendly and cut my hair exactly as I asked. She took great care to make sure I liked what she did. Thank you, Lynn! I love my new style!
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March 2024 by Alma Moises
The ambiance is welcoming. Staff had ready smile welcoming customers. Michelle knew the right haircut for me based on my style. Thank you, Michelle.
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February 2024 by Arista Davis
I have been to this location twice before. I really enjoyed my haircut from my first stylist, Wendy. However I came back in a second time recently and rescheduled with her to get my trimmed and I was approved for my booking time. However when I arrived I was greeted and told to sit and wait for a stylist even after I had told her that I had an appointment with a specific stylist. Another stylist came over and got me and said she would be doing my hair and I was confused but unfortunately I am not a confrontation person so I did not say anything which I understand is my fault. I told her I wanted an inch to an inch and a half off of my hair and she agreed to that as well as fixing up my layers. I did not realize unfortunately till I got home and was informed that my hair was much shorter than it was previously as my hair reached close to my mid back but not it reaches only to my lower shoulder blade area. I was also shocked when I realized that this other stylist I was put with was a master stylist (I believe) and she was almost $20 more expensive than the stylist I booked with. I will say my stylist I was out with was very nice but I was caught off guard by the price being over $60 versus the $42-45 I was supposed to pay. I gave two stars because I know that I originally enjoyed getting my hair cut here however this past experience left a slightly bad impression on me as I specifically requested Wendy and she did not help me but instead had another client during my appointment?? It was just all very odd as I waited till a day that she was free only for me to not get my hair cut by her or even acknowledged that she knew she was my stylist.
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February 2024 by Sherry
I love this Hair Cuttery ! I think it’s much better than the one by Safeway in Germantown and ask for HENNY she’s the BEST! just don’t keep her so busy I can’t get an appointment when I need one lol
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February 2024 by Sabina Paudel
I wanted to give ZERO star but no option. Never ever going to this location. I had an appointment today at 8am in the morning with CIARA. I was there before 8, they opened almost 5 minutes after 8. As soon as i walked in I saw only one person and upon asking her, she said wait for sometime your stylist should be in soon. I waited 20 minutes, no call. I asked her again and she was informed by her manager that my stylist (Ciara) called out and will be in around 10am. That was so frustrating. Manager called another stylist to see if she can help me. I was again informed, another stylist will be in the salon in 10 minutes to help me out. I waited again for 15 minutes and the other stylist showed up. The worst thing here is she had an appointment for 2 hair cut and i was told she will help me after that. Such an unprofessional people there. I walked out of the salon and called Hair Cuttery at Century Blvd location. They asked me to come in. I finally was able to do my hair. Thanks to the team at Century Blvd location.
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February 2024 by Lisette Pozo
We went in for my son’s hair cut. I asked the stylist to please use scissors only because the trimmer usually tends to spike up his hair more and I didn’t want his hair being that short. She said she would try but had a really bad attitude about it. She kept wanting to use the trimmer, but i said no. She probably took it out her frustration on my son’s hair because she left patches of uneven hair all around the sides. When I asked if she could even it out she said, it wasn’t her fault his hair was the way it was and it would be better to use trimmers. I said, “it’s just that our other lady that cuts his hair has cut it without the trimmers and don’t like it being too short.” She then said, “ then why don’t you make an appointment with her?”. Very snarky, she had no bedside manners. I was super turned off by the comment however his hair was cut the way it was cut. We left sad and disappointed. This was the haircuttery in Germantown.
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February 2024 by Emmanuel Montana
This plave is horrible, i was growing out my hair and curls and asked for the sides to be a fade and leave the top long but for the 5 times i went here different people all left my hair so short i cant grab it well. Also denise what went through your head when someone asks you to keep the hairnlong on the top. I was very clear on that too i walked in waited for her to finsh up her client when it was my turn i wanted the same haircut from the person before me exept long on the top and she confirmed that it was going to be longer on the top. Proceeds to cut my hair shorter the the person before her , which i speciically asled my haor to be longer than his...i was growing my curls and it took MONTHS , happend to me before all i ask for the sides to be organized. They always end up cutting my hair however they wanted instead of what I THE CUSTOMER ASKED FOR.
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February 2024 by Samantha del Busto Ingunza
Really bad hair cut, I asked for curtain bangs and I think those are not curtain bangs, one side is bigger than the other one plus they left my hair soaking wet, so I couldn’t see the result until I arrived home and dried my hair
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January 2024 by Anita
My hair cut today was perfect. Henny was very accommodating and patient with me and my requests. Left the salon with a good feeling.
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January 2024 by David Yankovich
Bad experience. Called ahead to make an appointment, they told me there was nobody there. I got in, the lobby was packed, nobody was helpful. Waited for over an hour while they meandered and randomly asked people if they’re next. No organization. From now on, I’m skipping this location.
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January 2024 by jaideep m (JM)
Loved it
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January 2024 by Gail Amare
Michelle allowed me to sit down and take the time to look at my pictures and listen to my ideas. She gave me really good advice on what would look best for my hairtype.
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January 2024 by Layli Amare
Judy gave me the haircut I asked for. She was kind, listened and asked clarifying questions, and customized the products to my hair type. I had a great experience and will be coming again for my next hair cut.
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January 2024 by Faizan Savage
Horrible service, wasted 3 hours of my time. The haircut turned out horrible and i now shaved my head?