I bought double sliding glass doors warranted for life, a few years ago. One has gotten a crack. Since April I have tried to have it replaced with several phone calls and 2-3 no shows. Today I called again: put on hold to escalate to Manager. 0 gotten back to. Next will be Consumer Affairs or Seven on your side.
November 2022
I just called because I wanted to buy a Xmas tree online and it wouldn't allow me to use my gift cards. So I called to see if I could come to the store and use them and still have it sent as online. They said no and hung up on me......very rude!!!!! Might be Montgomery Co.;;;but this store needs some training in customer... read full comment
October 2022
Worst customer service I've experienced in a long time. Put on hold for over 15 minutes twice. Both times they hung up. Won't connect you to the store manager when you ask. They put you on hold and leave you there. Save yourself a LOT of trouble and shop elsewhere.