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January 2024 by Danielle Byrd
I recently had my car washed at flagship on Middlebrook Road, and I cannot express enough how impressed I am with the service provided by Carlos. From start to finish, he went above and beyond to ensure my car received the best treatment possible. Carlos's attention to detail, friendly demeanor, and efficient work truly set this car wash apart. I highly recommend this place, thanks to Carlos's outstanding service!
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January 2024 by Ramon Ballard
Went there this morning at 7am and all the token machines were not working. Big inconvenience to customers who are trying wash their cars on Saturdays. No attendant on duty to assist.
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January 2024 by Pretty Doll
The best car wash ever, they’re very helpful and professional, I will definitely come again
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October 2023 by Prashant Waiker
No credit card accepted - only cash. When I was taking the photo of this note on the machine, the employee did not like it, walked towards me and aggressively asked what was I doing. This car wash is overpriced. After inserting tokens the timer starts right away without any beep (but beeps when 60 seconds left so you’ll put more tokens). The buttons for “Wash” or “Soap” does not get switched fast but take like 10-15 seconds at least. No towels or free vacuum provided.
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September 2023 by Ali Kamal
First time at self service carwash! Not clear instructions on how to operate and only few of the services were actually functioning, time ticks so fast figuiring out how to operate with the control box! There were cars waiting in queue in all lanes and made you feel pressured. Not enough vacuum station since people were taking their time detailing their cars.I may go back but i will definitely avoid going there on the weekend or holidays.
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August 2023 by vera yovka
Didn't have time to handwash my car at home as usual and decided to try Carwash service today. I must say that I donot regret my decision as the service was great and their manager was very helpful in directing me with how the machines work. Will definitely be coming back to this location again.
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July 2023 by Jeremiah Wall
Until recently, two tokens got you 120 seconds of wash or rinse time. They have since reduced it to 90 seconds, worse still, it takes 15 seconds before soap or rinse water come out so if effectively you have 75 seconds for $2.Maybe you can invest this dramatic increase in your revenue to maintain your equipment.I submit you are, "killing the goose that lays the golden eggs", there are other car washes.
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July 2023 by Juan Acevedo
Easy and convenient self-service car wash with a half decent automatic washer bay. Unfortunately, their card readers have been down for many months and one of their automatic washers is down now too. Seems like the location is slowly falling apart with loose or broken vacuum hoses and a sketchy air pump. Hopefully they get updated soon like the Gaithersburg location.
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June 2023 by E D
Let's get the bad first 3 stalls we're out of order and the credit car machine for getting tokens also make absolutely sure to buy tokens there's a screen that says insert 2$ to activate I put it 8 quarters before realizing you had to go to the front to get there specific coins the was was in total 18$ to get my car done the car does look great but for a little more could have went full service
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June 2023 by Julia Nolasco
This is an amazing place to come to! I always receive the best customer service from the manager Carlos!! He is always attentive with all the customers that come to flagship!! Very hardworking person! This Carwash is the place to go! Very happy!
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June 2023 by Ravi Teja Ainampudi
Update: Inflation has hit this one, too. Previously, we used to get 2 minutes for 2 coins. Now, only 90 seconds for 2 coins.Most of the times credit cards aren't working here. We are forced to buy car wash coins with cash. For $20 dollar bill dispenser should give us 25 coins. But that's giving only 24 coins. May be a technical glitch or an unnoticed scam. Machine for Air pressure in tires isn't working for months.
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June 2023 by Arnold Robles
Need more than $10 to wash your car , as soon as you add the tokens time starts running not enough time if you are not moving faster. And need to add more and more tokens to finish washing your car.
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May 2023 by Chris Edler
Decent place if you want to wash your car manually with the token operated bays. Some sketchy people around there late in the day and in the evening and kinda secluded to go there closer to dark so be careful. I felt a bit vulnerable having someone approach me asking for money while I was washing my car on a timer.
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April 2023 by Nadia Calderon
On April 15 at about 7:54 pm. I came to this location for a quick wash. Their instant car wash is a joke!!!! The machine doesn’t accept card only takes cash. I see why, there is no way to prove you paid so the machine eats the money and doesn’t even provide a receipt. I paid $12 cash for the ultimate wash. The person in front of me was able to wash their car. When I went in it did absolutely nothing. I tried to find someone for help and no one was around. I even tried calling and couldn’t reach anyone. Don’t bother coming for a quick wash unless you’re okay with losing money and no help and still leave with no wash!!!!!!!
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April 2023 by Matthew Tilkens
Pretty good. Gets crowded quickly on nice days. Seems like I usually take about 15 minutes, most people maybe closer to 20 per vehicle in the wash bay. Last year the machines that swap cash for tokens we're broken but as of April 2023 they are all working with the exception of the debit card machines. Occasionally I will find a vacuum with low pressure but as of right now I've had great experience this season.
