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January 2024 by WE ARE MALINDA
Sheree, with this good customer service you showed me, I have to say Public storage have the best employee, services was superb.. thank you Sheree for good customer service
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December 2023 by Miles Edwards
The office manager Sheree went well over above and beyond to explain the necessary information I needed to know about my unit. She truly was amazing. Nice, patient and extremely solution oriented. She really made me feel like she was working with me. Instead of making me feel like I was getting on her nerves because she had to do her job. It’s people like Sheree and her amazing customer service skills that makes me almost want to shop in Walmart or want McDonalds working to finally get that $15/hour.But then…I called back to speak with Sheree again but someone else picked up the phone. She was the complete opposite of Sheree. Nasty attitude, rude, she even hung up on me. I can’t even lie, I was upset at how this person who wasn’t Sheree was talking to me.So I called back, guess who answered? SHEREE!!!!! And she was her same self still. Nice, patient and solution oriented again. I told her what happened and by the time we were done talking about it, we were laughing about it.Sheree if I could vote on you to be president I would. This world NEEDS people like you. We need more people like you everywhere. At work, at home, at school, at everywhere! Big ups to you Sheree and major shout outs to you. I hope this referral brings you a 50k bonus.
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December 2023 by Mercedes P
They are AMAZING! I’ve used them before and the staff is so pleasant and helpful! If you have storage needs this is the place to go! Always clean and organized. You won’t be disappointed.
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November 2023 by Michelle Sanders
Awesome customers service. The employees are very attentive to the customers and provided excellent service.
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November 2023 by Ashley Thierry
Sharee and Chase are thee best. Very helpful and friendly.
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November 2023 by Mikkel Foreman
I have been renting for a while They have been great
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October 2023 by Cameron Rowlett
Sheree was awesome it was definitely a great experience
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September 2023 by Jose V.
A very nice facility and friendly staff. Unless you have any unexpected issues and are late on payments. They will not work with you and are quick to tell you when your unit wll be auctioned off. They will not let you get your stuff out, so that you can get caught up. Regardless of your reason, then they sell off your stuff, (over $3000 worth) and still expect you to pay. If you sold my stuff then you can take what you got. If they were going to charge me anyway, then they could have let me get my stuff, and pay when I had it. Will never reccomned this place I would rather sell my own stuff and get real value for it.
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September 2023 by Naseer Azeez
It was a great experience working with Sheree
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September 2023 by Nana Empress
Chase was amazing ! I was in such a rush and he helped me to find a reasonable climate controlled 7 1/2 x 10. Check in and check out was quick and he was super efficient!Thank you so much Chase
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September 2023 by Dillon Steinfeldt
Sheree has the best customer service!!
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September 2023 by Maurita M.
No matter your circumstances, they will BUG THE HELL OUT OF YOU. My father died, and I had no idea of what all I have had to do and go through after his death. I had to put my items in storage, as I was his caretaker, and we lived together. I put my items in storage, and since that day (even though I get "IT'S OKAY. WE UNDERSTAND," they have blown my phone up constantly, daily (3-4 times/day). Once I catch up on bills and get my SH*T out of Public Storage on Middlebrook Road, I will NEVER rent from them again, NOR WILL I REFER ANYONE TO THEM. If my sh*t is overcrowding them, trust me, I will do my best to never see you folks again. All I asked for was a little time, during my father's death, and they don't seem to care, so NOW I MUST GET MY THINGS AWAY FROM YOU PEOPLE.
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August 2023 by Janelle Jensen-Stone
Wow!! MOST wonderful support from both Sharee and Chase!! They were kind, patient, knowledgeable. Just a fantastic experience!!
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August 2023 by Angie Alvarez
Great customer service , The Best , super clean and secure .
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August 2023 by Lisa R.
easy access, clean facility, no one was there to ask questions, but the lock was inside my unit. only deceiving thing I was upset about was the first month is not really $1 unless you start in the first since they bill you in the first. so if you start mid month, you pay a prorated amount the next month, but it's still a lot when you think you have 30 days free.