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March 2024 by Kevin Nguyen
They gave me the wrong pizza. Either they're terribly understaffed or they just don't care.
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March 2024 by Abena Banahene
the manager should be fired by the owner. This is the worst dominoes location by far and I’ve visited multiple. Save yourself the $20 on a horrible meal.
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March 2024 by Edward Dilone
I’ve ordered here a couple times and they messed up the first time and it’s whatever but not when you mess up every single time!? I will be going to the further dominoes for now on at this point. Change the employment or somthing like sheesh. 2.8 as a overall score that’s
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February 2024 by Trystan Sparks
I called to complain about my order and the employees kept hanging up the phone even the manager laughed and hung up i called 5 times and nothing was done . Very rude disrespectful and worst costumer service ever !!!
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February 2024 by Jaden Tarous
Go to another dominoes location, you’re better
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January 2024 by Nor Bit
Took 3 hrs for my order to be delivered.
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January 2024 by A Serwa
Food tasted like cardboard, very unhygienic place setup, rude staff.
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January 2024 by A Serwaa
Don’t buy pizza from here, you’re better off driving 5 miles to find a better location. Horrible service, rude staff that mess up your order and takes hours to deliver.
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December 2023 by Troy Martin
We are human and we make mistakes that we learn from. I ordered a large thin crust pineapple, ham and black olives from this location and got a large thin crust pineapple, ham and jalapeños instead. I dislike jalapeños with a passion…, especially on pizza. I called the store to inform them of the mistake and they apologized and was ready to make a new pizza a deliver it as soon as possible. I informed them that it was kinda late and I made other dinner plans at that point. The staff advised that the pizza would be credited to my account for a future delivery. I called today,as I was craving Dominos thin crust, to claim the credited pizza. I explained what happened previously and without no other questions the staff said we’ll get it to you asap. A few minutes after I placed the order, I received a call from the store. It was a staff member just double checking my order as to not make the same mistake twice. After confirming my order I was advised that my pizza was on its way. Approximately 25 later, my pizza arrived and was delivered by a friendly female delivery driver. I checked the pizza and it was correct. It was hot and delicious, exactly what I was craving. Big shoutout to the friendliness of the stores staff and making the mistake easy to fix without making me feel awkward. And from these experiences, I will always be a loyal customer of this Domino’s pizza. I wish I had their names at store#4685(I believe) Frederick rd., Germantown Md., because they deserve some recognition for awesome customer care and service.
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November 2023 by Ro- B
In this location / quality is really lowThey can never get it right is either to much salt (impossible to eat) or they miss or mess something upI've try many times but now I give up!
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September 2023 by Pirlo Del piero
Bad customers service . Talk trash to people.
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September 2023 by Akshay Kumar
This is a review not just based on 1 time order. I ordered pizza from this location multiple times in the past, and every time it almost ended disappointing. I specifically add buffalo sauce on the top of my pizza and later after going home realized they never added it. This happened every time I ordered. I can understand if there are many orders to serve at that time, but I was the only person who has the order, I can clearly see it on the screen. Even when there’s no demand they are missing the instructions clearly. Few of them don’t even provide crushed peppers properly. I never saw a restriction on how many of them to be provided for 1 large pizza. I felt like the person was making this up. After few minutes I waited outside and went in again, another person helped me to get as many as I want. Clearly what’s going on?
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August 2023 by Felipe Machado Ferreira
Great customer service. Every time I ordered a pizza it was delivered on time and the staff is super friendly!
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May 2023 by martin keenan
I placed a order 9:57 to night call dominoes1 hour later, to see where my order was and they told me they didn’t have any order for me this has happened 2 time they are not very nice people at the store. If I could give them zero stars I would I would advise anyone not to order from the store
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April 2023 by Nesreen Moheisen
I had done an order and I was baffled by how no one at the location had followed specifics on the order itself. I had ordered 2 steak and cheese subs with different specifics and was given the exact same thing as the other. My nephew found hair in his food. The delivery driver was disrespectful and didn't pay attention to how he sounded on the phone. I speak the same language as the man who called to let me know he was here. I was busy doing something and had my nephew pickup the order. The driver was about to return the food to the store. He took a picture of the door where he said he was and had went back to his car with the food.
