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January 2024 by MM MM
Just called to ask if a vehicle is available, and the guy who answered had an attitude and hung up. Wow, talk about not wanting to sell your inventory.
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January 2024 by Steven Matlak
I recently purchased an Acura MDX here. The staff was laid back, friendly and gave me plenty of time to inspect and test drive the vehicle, which I appreciate. The car was very clean and seems to be in great shape considering it is used. Drives and handles extremely well. The transaction was very easy (less than 20 minutes) and stress free. Extended warranties are available to purchase, but they don't push them. Pricing is competitive and transparent, though they are firm on the listed price.Great experience overall. Will update in the future if there are unexpected problems aside from normal wear and maintenance.
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January 2024 by Ekf
I just got a used Subaru from these guys and I am more than impressed with the car, the guys are super friendly and helpful. I was even able to set up an on the fly test drive appoint and our transaction of sale literally took 20 min. Cheers guys
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September 2023 by Catherine Beach
The lot is so packed (probably because they aren't willing to negotiate at all even with cars that have been sitting in the lot for months) the car was blocked in and I wasn't even offered a test drive.It certainly felt like he'd rather have a power trip then a sale.
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August 2023 by Loui Serhan
Great Truck & Great Deal! Thank You Guys very much for the Great experience. Will definitely be back for my next ride. I Highly recommend this place for anyone shopping for a new car. Check them out??
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August 2023 by Kaven Morris
Easiest car buying experience I ever had! They were straight forward with everything. No games, no hidden fees and very honest! Highly recommended!!!
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June 2023 by Scotty C
I originally passed by because of the good reviews. Placed looked closed. walked the entire lot nobody assisted me I asked to view a vehicle. First thing asked Was are you buying or financing. I was quickly disregarded once I said financing. Front desk guy looked completely uninterested, they told me the car I wanted to view was in inspection that I did initially want to finance. so I opted for the car I could buy cash. there for I asked to view it but the guy didn’t seem to care to show me the car or anything because I said financing. One of the vehicles was a 6k, he repeated himself & than I was told there no financing on no cars under 10k an no financing for cars under 10 years , as a small businesses owner my self, this place definitely lacked customer services I was practically left talking & completely disregarded Not even help or any suggestions on how I can buy a vehicle, I did in fact have a couple thousand to buy the 6k vehicle, in the end II decided to walk out & rather not conduct business or spend my money at places that aren’t in the benefit of the customer. Or at least find someone willing to be there for the customer, I’ve also never herd of a local dealership not wanting to finance to the community it’s not like there was luxury cars in the lot. It was the most basic vehicles. If your gonna take someone’s money at least act personable & friendly … goes a long way
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June 2023 by Jahmilla Fisher
We bought a van from them and they were amazing! Their professionalism, legitimacy, transparency, flexibility, and leniency is what brought us to them and is what kept us in. We will be recommending them with everyone we know that needs a vehicle.
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September 2022 by Steven Mahnn
Purchased a 2018 Accord from here. The process was smooth. Al helped me out with a test drive & when it came down to financing, helped direct me to Jay with all my financing questions. I was able to complete the process in under an hour & was out of the door with the tags on my car. Thanks to everybody in the shop for the extra assistance!
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September 2022 by Coach Chris
So I bought a Chevy Traverse from these guys... failed to mention that in 2000 miles it would need about $1300 in scheduled maintenance. I've literally had the car 6 months, now the front timing cover is going....a $1500 job minimum, dealership quoted me 3k. They will sell you a car with a hamster wheel running it if you're not careful. Buyer Beware. Stay away from GM, used ones especially.
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September 2022 by Omertà Music Group
Quick and easy transaction. Thank you Jay and Al. I appreciate the help! Took the car, 2013 Honda Accord to my mechanic and it was in tip top condition. 3 months later and no issues, Thank you all!
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August 2022 by Mind On A Million Records LLC
Thank you Sam for the help! Sam & Jay were able to help me get a car for my daughter after she lost hers to an accident. This car has been running fantastic for months now!
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July 2022 by Rima’s LitKit
I bought my car in Late April, it's early July and it's giving me all the issues in the world. One the brake just needed to be fixed bc it was stuck. I'm having Engine issues with the power train system. I spent $900 to get it fixed and now it's a problem that won't go away. In addition, my AC stopped working. Now I need a new AC compressor. I understand used cars come with imperfections. But this is a problem that any mechanic would have recognized. I know we may be desperate especially with the car shortage. Doing business here with buying a car with no warranty was the first mistake. I've had this car for no more than 3 months. They sold a car to me that was going to cause trouble future problems in the near future. This is unacceptable. Do not come here! It even took them forever for my tags, I had to call them because they forgot. I had this car 3 months and already spent $$ on it. I had a fully loaded car and you guys took all my money for a car you knew was going to give me issues in 6 months. I'm young and that was a lot of money I worked hard for to pay cash with you guys. I really do suggest to avoid doing business with everybody who cannot give a warranty.
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June 2022 by Bria Janee
I bought my first car from them! J took really great care of me, making sure I knew exactly what I needed to know when it comes to the car buying process. I was able to test drive the car without any pressure. Their cars are clean, and ready to be driven off the lot! They made the car buying process super smooth for me and I am so grateful for them! They even overnight your tags for you and handle all of the leg work with the MVA I’d give 10stars if I could! Thank you so much Direct Auto Access!! May your business continue to grow and flourish!
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June 2022 by Bikeer N
I bought my 2015 sonata from them over two years ago. Although the mileage was a little high I didn’t run into major issues so far.The car was clean with a very attractive price. Sam and Jamel made the buying process smooth and stress free which is very important when buying a car. I visited them couple of times over the years whenever I had questions about cars and they are always welcoming and provided me good informations. Thanks!
