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April 2024 by Lynn Kennedy
Well stocked. Friendly staff. Great prices.
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March 2024 by Sharon Petronio
Always have what I want or need!
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February 2024 by Eric Fernandez
Good time
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February 2024 by Rubina Zia
Good bedsets with affordable price. The same thing is double in the price in all other stores.
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December 2023 by Tonya Nelson
Love this place, especially their prices
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November 2023 by Gina Folk
Terrible customer service.
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October 2023 by Arsalan Siddiqui
Cashiers are very helpful. This store is big, it needs signs for the categories. Employees on the floor are not aware of which Isle the products are in.
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October 2023 by Alberto Platero
One star because it doesn’t allow me to not put any stars to write a review. Customer service is awful especially the register employee Kai, I’ve attempted an entire week calling the store trying to ask a simple question and she would put me on hold and if not she would hang up mid way call and when we would call back she would hang up straight away. I called again today and her excuse was she was busy with another customer and she did not have time to answer my question. I have also waited more then a month for an order I placed back in august. Horrible customer service and employees
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September 2023 by sarhada shilling
Not only was the customer service at the cash register horrendous…person seemed like they hated their job…but there is minimal cell signal inside and the WiFi is the pits! Went to redeem my coupon: $10 off of $40….but the barcode would not pull up in my phone cuz neither the Wi-Fi or cell reception works inside the store. I know it’s only $10, but how is one to redeem it if you can’t get to it?!? Print it out? Either fix the cell reception, fix the Wi-Fi, or have a code to use to override in this instance. I could clearly bring up the email showing I received the coupon, just no barcode. I almost returned my items in principle. Definitely will not return to this location.
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August 2023 by Robert Anthony Anthony
Very nice employees but the bathrooms are extremely dirty plus it’s my number one store for snacks
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August 2023 by Edgard BM (zel*13)
Variety of did products for home, liked it!
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August 2023 by Leana Bermudez
Good product excellent personal
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August 2023 by Kathy B
I love Big Lots, both Germantown and Frederick!!
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August 2023 by RJE
I love going in here. Lots of things to choose from. I like their hand soaps and neat things for the house at a decent pirce.
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August 2023 by Blanca Bonilla
Nice and organized place