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October 2023 by Regina C
I visited your salon for a nail appointment, and while the lady who did my nails was kind, I must bring attention to the fact that she did a subpar job. The following day, I returned to the salon with my nails in a mess and approached the individual at the front desk. However, their response was highly unprofessional, as they raised their voice at me and suggested that I should return at a later time for assistance. Unfortunately, that was not a feasible option for me.Moreover, after spending over $50 on a gel fill, I was only refunded $25, without any acknowledgment or apology for the inconvenience caused. This lack of professional service is truly disheartening and has resulted in my decision to take my business elsewhere.Service: Acrylic nails
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October 2023 by Latoi Smith
Don’t waste your time. Owner is rude and the techs are BASIC at best! It’s ridiculous that no one in the salon can do simple designs.They just pretty much paint nails.No wonder press on nails are all the rage. Quality work without the attitude or the cost ….just Sad
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October 2023 by Krista Harris
I would not visit this location again. They messed up my nails and they did not give me the advertised service. I ended up paying 55+ dollars for nothing. They were not accommodating at all.
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August 2023 by Rebekah and Gabriel Leal
This place is so nice, clean, relaxing! Great prices and service. Van did my pedicure and she was amazingService: Pedicure
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July 2023 by Vee
Nails were mediocre at best…the lady who did my nails didn’t give a hello or even look at me, was super rough on my hands even when I told her it really hurt…I am sensitive and told her to please be careful, but she was rough till the end to the point I bled. And two days later, while I’m on vacation, my nail polish is coming off and turning everything I touch black…and now I have to find a way to finish my vacation with this. It wasn’t worth the price, let alone tipping her.Services: Nail extensions
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July 2023 by sylvia hair braiding
It’s been 2 years that I have been going to this place. I came today to do my nails. But I have encountered the new manager who is very very racist and disrespectful. I been referring customers to this place for years. I’m owner of a hair salon and I was receiving calls from my customers and he clearly told me to hang up my call or to leave the store. I just decided to leave. He also overcharged me. This was the very last time to go to this place. I do not recommend this place to nobody else and not at all to people of color like me.Services: Foot massages
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July 2023 by Isa
Awful and worst place i have been!!! I got my powder dip nails done here because was closer to me than going to my regular place in Mt Airy, all the times powder dip last about 4 weeks, this at the very first week my hair was stuck on my nails, before even 2 weeks the color started to cracked i went back trying to hive them a second chance see if they would give me a discount. The man in there was very rude told me after 2 weeks they don’t warranty the dip to last longer than 2 weeks .
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July 2023 by Suneetha Onteru
I just got my nails done for graduation party and the nail polish came out literally after 2 hrs when it got done. So I called them and told them about it. They told me come at 12:30, I cancelled all my plans and made my trip to the salon. NOW THEY TOLD ME TO COME AT 4:30 . This is the worst customer service i ever had.Service: Nail painting
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July 2023 by Chi Marcus
It appears that my last review was deleted, so reposting again! Last week my husband and I walked in for a pedicure and was told that they were busy and that we needed an appointment. We said it was fine and we were happy to make an appointment. We made an appointment for later in the day. We went in for our appointment and was then told that he didn't know when he could take us, mind you that he allowed FOUR or more walk-ins to be serviced before us. He was rude and showed no care or resolve the situation. We were never rude but he turned us away like trash! It was an uncomfortable experience and I would NEVER spend any more money in their nail salon. Their prices are not worth it anyways!
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June 2023 by Taylor Tisi
Today Judy did my dip powder nails and I am obsessed ! I’ve been to this nail spa a few times for a simple pedicure & have always enjoyed my experience , they are friendly and the unit is very cleanServices: Pedicure
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June 2023 by Aissatou Bah
The customer service at this nail salon needs improvement. The receptionists needs to learn how to talk to customers in a more pleasant, polite and professional tone and manner.Services: Manicure
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April 2023 by Claudia Sevilla
The man that attends the phones and appointments (he may be manager, because he takes the payments too) is so rude. Has attitude because he didn’t want to repeat himself, and this ain’t the first time he was nasty. He stinks like cigarettes too. Unfortunately the people that work there are nice and do a decent job, I can’t imagine how he treats his employees.Service: Manicure
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November 2022 by Jenny M.
I live in Germantown and my daughter and I have been going to Bella since they opened. It's the only nail salon in Germantown that feels like a Spa. And it's always clean and relaxing. They recognize you by name and Andy the Owner is very hospitable. I currently have Leyna and Van as my nail technicians. Both are great. Van did my last mani and I'm thrilled. I won't go to any other salon in Germantown.
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October 2022 by Bella S.
I've been coming here for about 6 or 7 years, they always do an amazing job. Today Judy did my nails and they look great, just like the picture I showed her.
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October 2022 by Marie Agbortoko
Beautiful nail salon! Right in the heart of The Shops At Seneca Meadows.Friendly staff, great service/ awesome prices.They give you a discount on your final payment if you pay with cash ? and there’s an ATM ? inside the shop. Very convenient.? ?
