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July 2024 by Jauhar Hashmi
One small bag of ice left in their freezer. The cost is $5.29!!!!
Rip off!!
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July 2024 by Ashley Schell
I was in there this morning to buy a cup of ice, when I walked in there was a hotdog on the floor I let the guy at the front know. He picked it up with the tongs and didn't throw it away he put it back up under the heat on the rollers for sale.
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February 2024 by Daniel Lobato
They treat customers horribly at that store. The place sign prices in frontof the producs, and then, when you go to pay for it, they tried to overcharge people. The scanner shows a higher price. It is a technique they use to fool customers . It is a shame 7/11 franchiser don't supervise anymore.
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January 2024 by Anonthony Mous
This place is UNSANITARY and a health hazard! I purchased a pint of their brand of ice cream. I got home to find it had been unsealed and someone had eaten 25% of it and put the seal back on. If that didn’t make it inedible the fact it was completely freezer burned does! Disgusting and disappointing. The Health Department needs to be called!
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January 2024 by Bmore Kwame
The man at the counter was rude. While I was trying to informed him of the advertised price posted in his store, he cut me off and said no I was wrong. I said sir, it's posted righter there, he said no. He just wanted to cut me off and shut me up...so I shut up and left without purchasing.
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January 2024 by Ahmad Farhan
I recently visited this 7-Eleven location excited about the announced discount on large coffees, bringing the price down to $1.50. However, upon arrival, I discovered that all the large cups had mysteriously disappeared. The only options presented were to purchase a medium or extra-large cup, both at higher prices. This seems like a simple trick to mislead customers and potentially negate the promised discount. Disappointing experience due to what appears to be deceptive practices. While a dollar or two does not make a big difference, deceiving customers does.
In addition to the issue with cup sizes, I've encountered a concerning situation at this 7-Eleven. On two occasions, I noticed leftover milk being used in the coffee machine, resulting in a horrible taste. When I brought this to the attention of the store manager and requested a replacement, he denied using leftover milk despite clear evidence and my complaint about the unpleasant coffee taste. Disappointed by the lack of acknowledgment and resolution regarding this quality issue.
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January 2024 by Paola Murielle
DO NOT GO TO 13001 WISTERIA 7/11 IN GERMANTOWN MD
I was making a latté when suddenly the machine stopped because of whole milk insufficiency. The cup was about 1/3 filled, so I took another cup, and this time, I opted for nonfat milk. At the checkout, all 3 store employees agreed to make me pay for 2 cups of latté, I paid, but I ended up not taking my latté because I was too upset. Was the machine stopping from lack of whole milk my fault? They didn't want to hear my complaint. This 7/11 is the worst place, please if you can avoid going there, go somewhere else.
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January 2024 by Rob Sontillanosa
Quick and easy ordering
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December 2023 by Bish Pass That
The customer service and rudeness is unmatched
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November 2023 by Ever Ortega
This store discriminated against me, they treated me badly, the manager treated me like trash. I don't recommend coming to this store, but they see Hispanics as thieves.
This store discriminated against me, they treated me badly, the manager treated me like trash. I don't recommend coming to this store, but they see Hispanics as thieves.
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August 2023 by Hyunguk Choi
When I was in Canada I realized whole commercial majorly were performed by black actors n dark SKINEED actors. And seeing how liberal canada is n their so-called respecting minorities n diversity LEFTED Asians community in battle. If it's about protecting minority n giving equal opportunities , should Asians at least gets more help n support.That's when I twice realizes liberals doesn't want equality or respect for all race. But only the promoting SATANISMS which blacks are naturally good at being evil n bad.And after black man broke into our property n punched my face n lied to cops. N MONTGOERY COUNTU MD cops Latino n whites again broken into our property verbally assaulted me n Rockville judge also verbally aggressive treated me. I saw how this game works which I knew but twice knew.And after the incident I saw the black man similar face on media. Liberal ways of worshipping Satan's. Praises protect those who do bad. N shame n abuses persecute oppresses those who are good n innocent.HYPOCRICY is a Satan's biggest weapons. And blacks. N most of the dark skinned people well they know it's wrong whites blacks LATINOS (whites who chose SATANISMS n blacks) but since they are evil enough n beneficiary pariticpant they don't care.
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August 2023 by Pppa Opp
When I was in Canada I realized whole commercial majorly were performed by black actors n dark SKINEED actors. And seeing how liberal canada is n their so-called respecting minorities n diversity LEFTED Asians community in battle. If it's about protecting minority n giving equal opportunities , should Asians at least gets more help n support.That's when I twice realizes liberals doesn't want equality or respect for all race. But only the promoting SATANISMS which blacks are naturally good at being evil n bad.And after black man broke into our property n punched my face n lied to cops. N MONTGOERY COUNTU MD cops Latino n whites again broken into our property verbally assaulted me n Rockville judge also verbally aggressive treated me. I saw how this game works which I knew but twice knew.And after the incident I saw the black man similar face on media. Liberal ways of worshipping Satan's. Praises protect those who do bad. N shame n abuses persecute oppresses those who are good n innocent.HYPOCRICY is a Satan's biggest weapons. And blacks. N most of the dark skinned people well they know it's wrong whites blacks LATINOS (whites who chose SATANISMS n blacks) but since they are evil enough n beneficiary pariticpant they don't care.
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August 2023 by The Tuxedo Mask
I am absolutely livid! Everytime I shop here the staff is extremely rude. I suspect they have an issue with people of color. Today was my last and FINAL visit to this location. I always shop my 7 11 wallet to get my points. I have used it several times at this location. The cashier today didn't know what he was doing and got frustrated with me when the sale wouldn't go through. So I told him I would just pay with mobile checkout. Even though I didn't have to prove a damn thing to him. I still asked if he would like to see the receipt. He rudely insisted I show him on my mobile receipt. On my way out I saw another employee at the trash can. I asked if he was the manager and informed him I'd like to make a formal complaint. He totally disregarded me just walked away. UNACCEPTABLE. I have escalated the matter to cooperate. There is a 7/11 across the street guys. DON'T go to this one, especially if you are a person of color.
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March 2023 by Shawney Palmer
The employee's are RUDE & they make their own prices!!EVERYWHERE else 7-11 prices are pretty much the same except THIS LOCATION PRICES ARE MUCH HIGHER..Something ain't right
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September 2022 by Victoria Rae Grant Powell
Customer service in here was so horrible. The cashier didn’t know they had microwaveable popcorn, how to scan a coupon on their own app and I got followed throughout the entire store. Training needs to be redone immediately and making your customers feel important/appreciated goes a long way. Going to the one on Germantown Road or Crystal Rock Drive. It may take a bit longer but they give great customer service and are extremely helpful.
